Questions & Answers 2025/2026
Empowerment - ANSWERSinfluence and potential leadership, gained in part by speaking with
competence and confidence
What are the elements of the communication process? Source - ANSWERSinformation and ideas
for an audience
Encode - ANSWERSto translate ideas and images into verbal or nonverbal symbols
Code - ANSWERSmade up of verbal or nonverbal symbols, than an audience can recognize
What are the elements of the communication process? Message - ANSWERSthe speech itself--
both what is said and how it is said
Decode - ANSWERSto translate verbal or nonverbal symbols into ideas and images that
constitute a message
What are the elements of the communication process? Channels - ANSWERSvisual and auditory
What are the elements of the communication process? Receiver - ANSWERSis the individual
audience member, whose decoding of the message will depend on his or her own particular
blend of past experiences, attitudes, beliefs, and values
What are the elements of the communication process? External Noise - ANSWERSphysical, such
as the roar of a lawn mower or a noisy air conditioner
, What are the elements of the communication process? Internal Noise - ANSWERSmay stem
from either physiological or psychological causes and may directly affect either the source or
the receiver
What are the elements of the communication process? Context - ANSWERSthe environment or
situation in which the speech occurs
Confrontational - ANSWERShave highest heart rates as they begin speaking, then taper off to
average levels as they continue
Inflexible - ANSWERSfeel high levels of anxiety and show the highest heart rates all the way
through their speeches
Average - ANSWERSgenerally approach public speaking positively and show average heart rate
increases while speaking
Insensitive - ANSWERSspeakers are usually experienced speakers
What are the three types of public speaking? Inform - ANSWERSyou teach, define, illustrate,
clarify, or elaborate
What are the three types of public speaking? Persuade - ANSWERSto change or reinforce
attitudes, beliefs, values, or behavior
What are the three types of public speaking? Entertain - ANSWERSto entertain (show)
Specific Purpose - ANSWERSa concise statement indicating what you want your listeners to be
able to do when you finish your speech