BIO 202 EXAM 2 UNCW QUESTIONS WITH COMPLETE SOLUTIONS

BIO 202 EXAM 2 UNCW QUESTIONS WITH COMPLETE SOLUTIONS ._______ is the extent to which the performance management system elicits job performance that is consistent with an organization's strategy, goals, and culture. - ANSWER-strategic congruence .________ ability is the speed and accuracy with which one can solve arithmetic problems of all kinds. - ANSWER-quantitative .________ addresses the fact that different employees in the same job may have different pay rates. - ANSWER-rate ranges .________ analysis involves identifying who needs training and determining employees' readiness for training. - ANSWER-person .________ are the relationships, problems, demands, tasks, and other features that employees face in their jobs - ANSWER-job experiences .________ assess main facets such as verbal comprehension, quantitative ability, and reasoning ability. - ANSWER-cognitive ability tests .________ attempts to emphasize the multidimensional nature of performance and thoroughly familiarize the raters with the actual content of various performance dimensions. - ANSWER-rater accuracy training .________ benefits involve the highest costs. - ANSWER-medical and other insurance .________ forecast and monitor the proportion of various protected group members, such as women and minorities, that are in various job categories and career tracks - ANSWER-affrimative action plans .________ is a planned effort to facilitate the learning of job-related knowledge, skills, and behavior by employees. - ANSWER-training .________ is a procedure in which an organization compares its own practices against those of the competition. - ANSWER-benchmarking .________ is a systematic, planned strategic effort by a company to attract, retain, develop, and motivate highly skilled employees and managers. - ANSWER-talent management .________ is a wide variety of specific selection programs that employ multiple selection methods to rate either applicants or job incumbents on their managerial potential. - ANSWER-Assessment center .________ is an interpersonal relationship that is used to develop employees. - ANSWER-mentoring .________ is on-the-job use of knowledge, skills, and behaviors learned in training. - ANSWER-transfer of training .________ is similar to pay structures based on individual characteristics such as skill or knowledge, but usually refers to a plan that covers exempt employees. - ANSWER-competency-based pay .________ is the degree to which a measure is free from random error. - ANSWER-reliability .________ is the planned elimination of large numbers of personnel designed to enhance organizational effectiveness. - ANSWER-downsizing .________ is the practice or activity carried on by an organization with the primary purpose of identifying and attracting potential employees. - ANSWER-human resource recruitment .________ is the process of identifying the knowledge, skills, jobs, and behaviors that need to be emphasized in training. - ANSWER-task analysis .________ maximize(s) the fit between the company's social system (employees) and its technical system. - ANSWER-High performance work systems .________ plans permit employees to defer compensation on a pretax basis. - ANSWER-section 401(k) .________ provides a longitudinal overview of the dynamic relationships by which inputs are converted into outputs. - ANSWER-work-flow design .________ refers to the policies, practices, and systems that influence employees' behavior, attitudes, and performance - ANSWER-HR management .A ________ system is composed of compensable factors and a weighting scheme based on the importance of each compensable factor to the organization. - ANSWER-job evaluation .A company where employees constantly assimilate knowledge through monitoring the environment, making decisions, and flexibly restructuring the company to compete in that environment is known as a ________ organization. - ANSWER-learning .A competent employee receives lower-than-deserved ratings because of a few outstanding colleagues who set very high performance standards. This is an example of a ________ rater error. - ANSWER-contrast .A performance measure is said to be contaminated when - ANSWER-it evaluates irrelevent aspects of performance .A restaurant in mid-town New York City has instituted a policy to hire individuals living in close proximity to the restaurant to reduce instances of employees coming in late. As the area surrounding the hotel is predominantly populated with individuals of Caucasian origin, the Hispanic and African-American communities became underrepresented in the restaurant's workforce. This is an example of - ANSWER-disparate impact .A situation in which evaluators purposefully distort a rating to achieve personal or company goals is referred to as - ANSWER-appraisal politics .A telecom company assesses its developers more on their client support skills than their development skills. Which of the following would best describe the telecom company's performance management process? - ANSWER-contaminated .A work-study training method that uses both on-the-job training and classroom training is called - ANSWER-apprenticeship .A(n) ________ is a simulation of the administrative tasks of a manager's job. - ANSWER-in-basket .A(n) ________ is a simulation of the administrative tasks of a manager's job. - ANSWER-the myers-briggs type indicator .A(n) ________ is a story of how a firm will create value for customers and how it will do so profitably. - ANSWER-business model .A(n) ________ shows the proportion of employees in different job categories at different times. - ANSWER-transitional matrix .A(n) ________ test attempts to simulate the job in a prehiring context to observe how the applicant performs in the simulated job. - ANSWER-work-sample .According to emerging changes in the employment relationship, which of the following benefits do employees typically not expect to be provided by employers? - ANSWER-job security .According to the ________, a person (p) compares her own ratio of perceived outcomes to perceived inputs to the ratio of a comparison other (o). - ANSWER- .According to the ________, a person (p) compares her own ratio of perceived outcomes to perceived inputs to the ratio of a comparison other (o). - ANSWER-equity theory .According to the "Job Characteristics Model," ________ is the degree to which a job requires completing a "whole" piece of work from beginning to end. - ANSWER-task identity .After Melanie has worked for her company for 10 years, she will have ________ to a pension upon retirement, according to the Employee Retirement Income Security Act (ERISA). - ANSWER-vesting rights .Alita and Frederick have worked for Sanctuary Falls for more than 20 years combined. They are a resource to HR when completing a job analysis because they are - ANSWER-incumbents .All decisions for the coffee chain, JoBos, are made by the founder and chief executive officer. This company has a ________ decision-making structure. - ANSWER-centralized .An example of an expatriate is a - ANSWER-U.S. citizen working for a U.S. firm in Germany. .As a component of effective managing diversity programs, ________ includes diversity as part of the business strategy and corporate goals. - ANSWER-top management support .As a manager, Marisa wants to analyze the impact of her company's behavior-modeling training program on her employees' communications skills. The ________ evaluation design is necessary for this purpose. - ANSWER-pretest/posttest comparison .As a team lead, Emilio has convened a group of five team members to solve an issue with the marketing campaign. This is an example of a(n) - ANSWER-leaderless group discussion .As part of Curt's small business loan application, he has to demonstrate the "triple bottom line" of economic, social, and environmental benefits. In doing so, his business is seen as - ANSWER-sustainable .As per the Age Discrimination in Employment Act, if any neutral-appearing practice happens to have an adverse impact on those over age 40, the employer must - ANSWER-show business necessity to avoid a guilty verdict .As the CEO of Ramdon Inc., Elias makes it a point to meet new hires at all levels of his organization. He explains the goals of the company and emphasizes the importance of an individual employee's role in the larger picture. This initiative of Ramdon focuses on the ________ of performance management. - ANSWER-strategic purpose .Asher is writing his goals for his team for the next year. He looks back over the goals from the last year and the company's goals for this year to craft the goals. This first step of performance management is - ANSWER-identifying performance outcomes for company divisions and departments. .At a meeting held during Passover, there are two buffet lines. One has matzo and no shrimp and the other has bread and shrimp. This is an example of a - ANSWER-reasonable accommodation .At least annually, companies evaluate employees based on their activities and outcomes aligned with the organization's objectives. This then leads to discussions of future individual goals and professional development opportunities. This practice demonstrates that a company has a practice of - ANSWER-performance management .At Wayne's interview, he asked about the ________ so that he could make an informed decision regarding the job and the pay offered. - ANSWER-pay structure .Bebor Financial offers a high level of pay relative to that of competitors. This can ensure that - ANSWER-the company attracts high-quality employees. .Bettina has been laid off due to downsizing. She is worried about her health coverage as she has just found out she is pregnant. The HR benefits specialist tells her that she can continue to pay for health coverage for up to 36 months due to which law? - ANSWER-Consolidated Omnibus Budget Reconciliation Act (COBRA) .Both the comparative and the attribute approaches to performance measurement are - ANSWER-very low on specificity .Carina documents everything. She has checklists to keep her work in order. She has developed well thought-out flowcharts and process documents so that if and when she moves on to another job, anyone can be trained to do her job. Carina has strong - ANSWER-explicit knowledge .Carlos, a psychology student, has had an overall negative impression of his psychology professor. As a consequence, during the end-of-term appraisal, he rates his professor low on all performance criteria. Which of the following rater errors has Carlos committed? - ANSWER-horns .Chaarlize wants her employees to take a course on effective customer service. She is deciding between an online distance course and a face-to-face interactive course. Which one would be ideal for her staff to be successful? - ANSWER-the hands-on method .Customer service representatives who seek to solve problems for customers need to understand their - ANSWER-task significance .Davis and Warren both rated the employees on the sales team. If their ratings are consistent then they have ________ reliability. - ANSWER-interrater