nonviolent crisis intervention CPI
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CPI Crisis Development Model
Ans: 1. Anxiety (agitated state).....Supportive (show empathy)
2. Defensive .....Directive (Give simple clear orders)
3. Acting out person.....Non-violent physical crisis interventions (nonharmful
control positions to be used as a last resort)
4. Tension reduction.....Therapeutic rapport re-establish communication
(de-escalated state)
Anxiety (Agitated state)
Ans: Noticable increase or change in behavior such as rocking, fists,
crying,sweating, clenched jaw etc)
Staff role to Anxiety
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Ans: Supportive - Show empathy be non-judgemental
Defensive
Ans: Beginning stages of loss of rationality-individual becomes beligerent
and challenges authority.
Staff role to defensive
Ans: staff takes control of potentially escalting situation by giving simple
orders, remind student of goals or guidelines.
Acting-out Person
Ans: The total loss of control which often results in a physical acting out
episode
staff role to Acting-out person