SMART SERVE'S COMPLETE EXAM
Questions with 100% Correct Answers
Latest Updates 2025 GRADED A+
Wine must be resealed, making sure cork is flushed with top of bottle.
-Guests cannot take unopened wine under THTR program unless wine unless brought
by guest under BYOW
-THTR only for wine
-THTR cannot be offered to intoxicated or approaching intoxication guests
Serving Alcohol consists of? (3) - ANSWER -Taking and serving drink orders
-Stocking refrigerator or bar area
-Bartending
Offences that could be served? (7) - ANSWER -Fined
-Arrested
-Served Jail Time
-Temporary Licence Suspension
Licensed Establishment? (8) - ANSWER -Serve or sell alcohol under liquor
licence purchased through government stores, or BYOW if granted.
-All Alcohol served or sold is consumed in licences area, except for THTR
wine.
Special Occasion Permits are required: - ANSWER -In any location other than
-Must offer aprivate
a residence, varietyplace,
of alcohol free beverages
or licensed and light meals
establishment.
-Must
-Picnicnot substitute one type of alcohol for another, or water down a drink
without
-Required thetoguests
serve approval.
alcohol at events in any
-Must not water down or alter drinks without permission.
-Residence
-Not require
-Private Placeminimum amount of drinks for entry or to remain on premises.
Drinking
-Not in
permitted Washroom (2) - shooters/vials
round bottom ANSWER -May be permitted
or test if be
tubes. Must they are a in self
served
-Licensed Establishment
licensed
supporting, area.
flatMust be fully
bottomed approved by AGCO before a license may be
containers.
-Applies whether or not there is a cost to the alcohol
permitted
-Must to
post signstake drinks
warning to this areaof drinking while pregnant.
thelicense,
risks
-Not required in liquor sales caterers enforcement, or private places
-Areasof
Hours consist of - ANSWER Licensed Establishment/Special Occasion
Operation
-Allows permit holder to get alcohol at LCBO, beer store and Ontario wine
-Washrooms
Take
Permit Home The Rest (5) - ANSWER -Allows guest to remove unfinished
stores.
-Hallways
-Monthat
What
wine
Sandy'sistoLaw
Sun
required11:00am-2:00am
has -been
ANSWER
bybrought
any business
-Offence
onto thethatpremises
tosells
serveororby
serves
sell
BYOW
liquor
alcohol?
program
unless
- ANSWER
aorsign
ordered
warnsas
-Stairways
-Newof Years
Liquor
part
women the
Sales 11:00am-3:00am
thatguests
drinking
Licence
meal.
while pregnant can cause fetal alcohol spectrum disorder.
Liquor sales licence is issued by the - ANSWER AGCO
,-Criminal Charges
-Academic Sanctions
-Job Loss
,Stop Service Time (2) - ANSWER -Orders must be served before this time
even if ordered before the smart serve time (cannot serve drinks after 2am).
-All alcohol and its containers must be cleared away within 45min or stop
service time.
Role of AGCO (7) - ANSWER -Responsible for regulating sales and service
of alcohol to the public within establishment.
-Review liquor sales licence applications
-Issuing, transferring and reviewing liquor sales licenses and special occasion
permits
-Issuing licence endorsements to allow an establishment to sell or serve alcohol
under specific circumstances
-Inspecting licensed facilities to ensure compliance with LLA
-Adding terms and conditions to liquor sales license
-Taking administrative action if an establishment is not following the LLA or its
regulations
Endorsements - ANSWER Issued by AGCO to an establishment to sell/serve
alcohol under specific circumstances.
Brew Pubs - ANSWER Allow sales and service of beer manufactured on the
premises for consumption on the same premies
Wine Pub - ANSWER Allow sales and service of wine manufactured on the
premises for consumption on the same premies
Mini-Bar - ANSWER Allows the license to sell and serve alcohol from a mini-
bar in a room that is rented for overnight accommodations
Golf Course - ANSWER Allow the license to sales and service alcohol for
consumption on the playing area of a golf course
Caterer - ANSWER Allow the licence to sell and serve alcohol off the licensed
premise. The catered event must be sponsored by someone other then the
licensed holder and light meals must be available.
, Bring Your Own Wine - ANSWER Allow the licensed to serve commercially
made wine brought by a guest in the same manner as wine selected from the
menu.
Room service - ANSWER Allows the licensee to sell and serve alcohol to
registered guests in a hotel room that is rented for overnight accommodations
Civil Liability for Negligence (3) - ANSWER -Server or establishment is not
careful in stopping harm or injury to a guest
-Potential responsibility for payment of damage
-Determined by our courts in the form of judgement, usually after a trial of the
evidence and by applying common law
Fines of not meeting regulations of LLA - ANSWER Individual - $100,000
and/or imprisonment for 1 year
Corporation- $250, 000
Fines of selling or supplying alcohol to a minor or an apparent minor -
ANSWER Individual - $200,000 and/or imprisonment for 1 year
Corporation- $500, 000
3 ways Civil Liability can arise? - ANSWER 1. Under the provision of the
LLA
2. By the court finding of negligence or lack of duty of care
3. Under occupiers liability act
Criminal Liability - ANSWER Criminal charges that are laid by the police
Liquor License Act (2) - ANSWER -Cannot serve alcohol to guest to
intoxication
-must ensure guest is not in danger of causing injury or damage to themselves or
others
Duty of Care - ANSWER Owned by the server to ensure alcohol is not served
to intoxication. If so it is the servers responsibility to ensure the customer is not
in danger until the sober up
Questions with 100% Correct Answers
Latest Updates 2025 GRADED A+
Wine must be resealed, making sure cork is flushed with top of bottle.
-Guests cannot take unopened wine under THTR program unless wine unless brought
by guest under BYOW
-THTR only for wine
-THTR cannot be offered to intoxicated or approaching intoxication guests
Serving Alcohol consists of? (3) - ANSWER -Taking and serving drink orders
-Stocking refrigerator or bar area
-Bartending
Offences that could be served? (7) - ANSWER -Fined
-Arrested
-Served Jail Time
-Temporary Licence Suspension
Licensed Establishment? (8) - ANSWER -Serve or sell alcohol under liquor
licence purchased through government stores, or BYOW if granted.
-All Alcohol served or sold is consumed in licences area, except for THTR
wine.
Special Occasion Permits are required: - ANSWER -In any location other than
-Must offer aprivate
a residence, varietyplace,
of alcohol free beverages
or licensed and light meals
establishment.
-Must
-Picnicnot substitute one type of alcohol for another, or water down a drink
without
-Required thetoguests
serve approval.
alcohol at events in any
-Must not water down or alter drinks without permission.
-Residence
-Not require
-Private Placeminimum amount of drinks for entry or to remain on premises.
Drinking
-Not in
permitted Washroom (2) - shooters/vials
round bottom ANSWER -May be permitted
or test if be
tubes. Must they are a in self
served
-Licensed Establishment
licensed
supporting, area.
flatMust be fully
bottomed approved by AGCO before a license may be
containers.
-Applies whether or not there is a cost to the alcohol
permitted
-Must to
post signstake drinks
warning to this areaof drinking while pregnant.
thelicense,
risks
-Not required in liquor sales caterers enforcement, or private places
-Areasof
Hours consist of - ANSWER Licensed Establishment/Special Occasion
Operation
-Allows permit holder to get alcohol at LCBO, beer store and Ontario wine
-Washrooms
Take
Permit Home The Rest (5) - ANSWER -Allows guest to remove unfinished
stores.
-Hallways
-Monthat
What
wine
Sandy'sistoLaw
Sun
required11:00am-2:00am
has -been
ANSWER
bybrought
any business
-Offence
onto thethatpremises
tosells
serveororby
serves
sell
BYOW
liquor
alcohol?
program
unless
- ANSWER
aorsign
ordered
warnsas
-Stairways
-Newof Years
Liquor
part
women the
Sales 11:00am-3:00am
thatguests
drinking
Licence
meal.
while pregnant can cause fetal alcohol spectrum disorder.
Liquor sales licence is issued by the - ANSWER AGCO
,-Criminal Charges
-Academic Sanctions
-Job Loss
,Stop Service Time (2) - ANSWER -Orders must be served before this time
even if ordered before the smart serve time (cannot serve drinks after 2am).
-All alcohol and its containers must be cleared away within 45min or stop
service time.
Role of AGCO (7) - ANSWER -Responsible for regulating sales and service
of alcohol to the public within establishment.
-Review liquor sales licence applications
-Issuing, transferring and reviewing liquor sales licenses and special occasion
permits
-Issuing licence endorsements to allow an establishment to sell or serve alcohol
under specific circumstances
-Inspecting licensed facilities to ensure compliance with LLA
-Adding terms and conditions to liquor sales license
-Taking administrative action if an establishment is not following the LLA or its
regulations
Endorsements - ANSWER Issued by AGCO to an establishment to sell/serve
alcohol under specific circumstances.
Brew Pubs - ANSWER Allow sales and service of beer manufactured on the
premises for consumption on the same premies
Wine Pub - ANSWER Allow sales and service of wine manufactured on the
premises for consumption on the same premies
Mini-Bar - ANSWER Allows the license to sell and serve alcohol from a mini-
bar in a room that is rented for overnight accommodations
Golf Course - ANSWER Allow the license to sales and service alcohol for
consumption on the playing area of a golf course
Caterer - ANSWER Allow the licence to sell and serve alcohol off the licensed
premise. The catered event must be sponsored by someone other then the
licensed holder and light meals must be available.
, Bring Your Own Wine - ANSWER Allow the licensed to serve commercially
made wine brought by a guest in the same manner as wine selected from the
menu.
Room service - ANSWER Allows the licensee to sell and serve alcohol to
registered guests in a hotel room that is rented for overnight accommodations
Civil Liability for Negligence (3) - ANSWER -Server or establishment is not
careful in stopping harm or injury to a guest
-Potential responsibility for payment of damage
-Determined by our courts in the form of judgement, usually after a trial of the
evidence and by applying common law
Fines of not meeting regulations of LLA - ANSWER Individual - $100,000
and/or imprisonment for 1 year
Corporation- $250, 000
Fines of selling or supplying alcohol to a minor or an apparent minor -
ANSWER Individual - $200,000 and/or imprisonment for 1 year
Corporation- $500, 000
3 ways Civil Liability can arise? - ANSWER 1. Under the provision of the
LLA
2. By the court finding of negligence or lack of duty of care
3. Under occupiers liability act
Criminal Liability - ANSWER Criminal charges that are laid by the police
Liquor License Act (2) - ANSWER -Cannot serve alcohol to guest to
intoxication
-must ensure guest is not in danger of causing injury or damage to themselves or
others
Duty of Care - ANSWER Owned by the server to ensure alcohol is not served
to intoxication. If so it is the servers responsibility to ensure the customer is not
in danger until the sober up
