Crisis Prevention Intervention CPI
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Anxiety
Ans: a noticeable increase or change in behavior
Challenge Position
Ans: a body position in which one individual is face-to-face, toe to toe,
and eye to eye in relation to another individual
Classroom Model
Ans: demonstrating physical interventions in order to show the
application of basic principals
Coping Model
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Ans: a model that staff members can use to guide them through the
process of establishing Therapeutic Rapport with an individual after a crisis
individual
Decision-Making Matrix
Ans: a tool that can help staff reach objective critical decisions about
risks
Defensive Level
Ans: the beginning stage of loss of rationality. At this stage, an individual
often becomes belligerent and challenges authority. It is the second level
in the Crisis Development Model
Directive Staff Attitude/Approach
Ans: an approach in which a staff member takes control of a potentially
escalating situation. It is the recommended staff attitude/approach to an
individual at the Defensive level.
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Disengagement
Ans: the use of a physical intervention to gain a release from any holding
situation while minimizing risk of pain or injury in situations in which the
behavior has been assessed as a lower, medium, or higher risk to self or
others.
Empathic Listening
Ans: an active process to discern what a person is saying
Grab/hold
Ans: a situation in which another person maintains physical contact
without consent and there is the intentional or unintentional risk of harm to
a part of one's body
Haptics
Ans: communication through touch; a form of nonverbal communication