CBAP terms UPDATED ACTUAL Exam
Questions and CORRECT Answers
Benchmarking - CORRECT ANSWER - The purpose of this technique is to compare the
strengths and weaknesses of an organization against its peers and competitors.
Brainstorming - CORRECT ANSWER - The purpose of this technique is to foster creative
thinking about a problem. The aim of this technique is to produce numerous new ideas, and to
derive from them themes for further analysis.
Business Rules Analysis - CORRECT ANSWER - The purpose of this technique is to define
the rules that govern decisions in an organization and that define, constrain, or enable
organizational operations.
Data Dictionary and Glossary - CORRECT ANSWER - The purpose of this technique is to
define key terms and data relevant to a business domain.
Data Flow Diagrams - CORRECT ANSWER - The purpose of this technique is to show how
information is input, processed, stored, and output from a system.
Data Modeling - CORRECT ANSWER - The purpose of this technique is to describe the
concepts relevant to a domain, the relationships between those concepts, and information
associated with them.
Decision Analysis - CORRECT ANSWER - The purpose of this technique is to support
decision-making when dealing with complex, difficult, or uncertain situations.
Document Analysis - CORRECT ANSWER - The purpose of this technique is to elicit
requirements by studying available documentation on existing and comparable solutions and
identifying relevant information.
,Estimation - CORRECT ANSWER - The purpose of this technique is to forecast the cost and
effort involved in pursuing a course of action.
Focus Groups - CORRECT ANSWER - The purpose of this technique is to elicit ideas and
attitudes about a specific product, service, or opportunity in an interactive group environment.
The participants share their impressions, preferences and needs, guided by a moderator.
Functional Decomposition - CORRECT ANSWER - The purpose of this technique is to
decompose processes, functional areas, or deliverables into their component parts and allow each
part to be analyzed independently.
Interface Analysis - CORRECT ANSWER - The purpose of this technique is to identify
interfaces between solutions and/or solution components and define requirements that describe
how they will interact.
Interviews - CORRECT ANSWER - The purpose of this technique is to elicit information
from a person or group of people in an informal or formal setting by talking to an interviewee,
asking relevant questions, and documenting the responses.
Lessons Learned Process - CORRECT ANSWER - The purpose of this technique is to
compile and document successes, opportunities for improvement, failures, and recommendations
for improving the performance of future projects or project phases.
Metrics and Key Performance Indicators - CORRECT ANSWER - The purpose of this
technique is to measure the performance of solutions, solutions components, and other matters of
interest to stakeholders.
Non-functional Requirements Analysis - CORRECT ANSWER - The purpose of this
technique is to describe the required qualities of a system, such as its usability and performance
characteristics.
Observation - CORRECT ANSWER - The purpose of this technique is to elicit requirements
by conducting an assessment of the stakeholder's work environment. This technique is
,appropriate when documenting details about current processes or if the project is intended to
enhance or change a current process.
Organization Modeling - CORRECT ANSWER - The purpose of this technique is to describe
the roles, responsibilities, and reporting structures that exist within an organization and to align
those structures with the organization's goals.
Problem Tracking - CORRECT ANSWER - The purpose of this technique is to provide an
organized approach to tracking, management, and resolution of defects, issues, problems, and
risks throughout business analysis activities.
Process Modeling - CORRECT ANSWER - The purpose of this technique is to understand
how work that involves multiple roles and departments is performed within an organization.
Prototyping - CORRECT ANSWER - The purpose of this technique is to detail user interface
requirements and integrate them with other requirements such as use cases, scenarios, data, and
business rules. Stakeholders often find this technique to be a concrete means of identifying,
describing, and validating their interface needs.
Requirements Workshops - CORRECT ANSWER - The purpose of this technique is to
capture requirements in a structured way. This technique may be used to scope, discover, define,
prioritize, and reach closure on requirements for the target system.
Risk Analysis - CORRECT ANSWER - The purpose of this technique is to identify and
manage areas of uncertainty that can impact an initiative, solution, or organization.
Root Cause Analysis - CORRECT ANSWER - The purpose of this technique is to determine
the underlying source of a problem.
Scenarios and Use Cases - CORRECT ANSWER - The purpose of this technique is to
describe how an actor interacts with a solution to accomplish one or more of that actor's goals, or
to respond to an event.
, Scope Modeling - CORRECT ANSWER - The purpose of this technique is to describe the
scope of analysis or the scope of a solution.
Sequence Diagrams - CORRECT ANSWER - The purpose of this technique is to model the
logic of usage scenarios, by showing the information passed between objects in the system
through the execution of the scenario.
State Diagrams - CORRECT ANSWER - The purpose of this technique is to show how the
behavior of a concept, entity, or object changes in response to events.
Structured Walkthrough - CORRECT ANSWER - The purpose of this technique is to
communicate, verify, and validate requirements.
Survey/Questionnaire - CORRECT ANSWER - The purpose of this technique is to elicit
information from many people, sometimes anonymously, in a relatively short period of time.
SWOT Analysis - CORRECT ANSWER - The purpose of this technique is to quickly analyze
various aspects of the current state of the business process undergoing change.
User Stories - CORRECT ANSWER - The purpose of this technique is to describe the
functionality that users need from a solution to meet a business objective.
Vendor Assessment - CORRECT ANSWER - The purpose of this technique is to assess the
ability of a potential vendor to meet commitments regarding a product or service.
Activity Diagram - CORRECT ANSWER - A model that illustrates the flow of processes
and/or complex use cases by showing each activity along with information flows and concurrent
activities.
Activity - CORRECT ANSWER - A unit of work performed as part of an initiative or process.
Questions and CORRECT Answers
Benchmarking - CORRECT ANSWER - The purpose of this technique is to compare the
strengths and weaknesses of an organization against its peers and competitors.
Brainstorming - CORRECT ANSWER - The purpose of this technique is to foster creative
thinking about a problem. The aim of this technique is to produce numerous new ideas, and to
derive from them themes for further analysis.
Business Rules Analysis - CORRECT ANSWER - The purpose of this technique is to define
the rules that govern decisions in an organization and that define, constrain, or enable
organizational operations.
Data Dictionary and Glossary - CORRECT ANSWER - The purpose of this technique is to
define key terms and data relevant to a business domain.
Data Flow Diagrams - CORRECT ANSWER - The purpose of this technique is to show how
information is input, processed, stored, and output from a system.
Data Modeling - CORRECT ANSWER - The purpose of this technique is to describe the
concepts relevant to a domain, the relationships between those concepts, and information
associated with them.
Decision Analysis - CORRECT ANSWER - The purpose of this technique is to support
decision-making when dealing with complex, difficult, or uncertain situations.
Document Analysis - CORRECT ANSWER - The purpose of this technique is to elicit
requirements by studying available documentation on existing and comparable solutions and
identifying relevant information.
,Estimation - CORRECT ANSWER - The purpose of this technique is to forecast the cost and
effort involved in pursuing a course of action.
Focus Groups - CORRECT ANSWER - The purpose of this technique is to elicit ideas and
attitudes about a specific product, service, or opportunity in an interactive group environment.
The participants share their impressions, preferences and needs, guided by a moderator.
Functional Decomposition - CORRECT ANSWER - The purpose of this technique is to
decompose processes, functional areas, or deliverables into their component parts and allow each
part to be analyzed independently.
Interface Analysis - CORRECT ANSWER - The purpose of this technique is to identify
interfaces between solutions and/or solution components and define requirements that describe
how they will interact.
Interviews - CORRECT ANSWER - The purpose of this technique is to elicit information
from a person or group of people in an informal or formal setting by talking to an interviewee,
asking relevant questions, and documenting the responses.
Lessons Learned Process - CORRECT ANSWER - The purpose of this technique is to
compile and document successes, opportunities for improvement, failures, and recommendations
for improving the performance of future projects or project phases.
Metrics and Key Performance Indicators - CORRECT ANSWER - The purpose of this
technique is to measure the performance of solutions, solutions components, and other matters of
interest to stakeholders.
Non-functional Requirements Analysis - CORRECT ANSWER - The purpose of this
technique is to describe the required qualities of a system, such as its usability and performance
characteristics.
Observation - CORRECT ANSWER - The purpose of this technique is to elicit requirements
by conducting an assessment of the stakeholder's work environment. This technique is
,appropriate when documenting details about current processes or if the project is intended to
enhance or change a current process.
Organization Modeling - CORRECT ANSWER - The purpose of this technique is to describe
the roles, responsibilities, and reporting structures that exist within an organization and to align
those structures with the organization's goals.
Problem Tracking - CORRECT ANSWER - The purpose of this technique is to provide an
organized approach to tracking, management, and resolution of defects, issues, problems, and
risks throughout business analysis activities.
Process Modeling - CORRECT ANSWER - The purpose of this technique is to understand
how work that involves multiple roles and departments is performed within an organization.
Prototyping - CORRECT ANSWER - The purpose of this technique is to detail user interface
requirements and integrate them with other requirements such as use cases, scenarios, data, and
business rules. Stakeholders often find this technique to be a concrete means of identifying,
describing, and validating their interface needs.
Requirements Workshops - CORRECT ANSWER - The purpose of this technique is to
capture requirements in a structured way. This technique may be used to scope, discover, define,
prioritize, and reach closure on requirements for the target system.
Risk Analysis - CORRECT ANSWER - The purpose of this technique is to identify and
manage areas of uncertainty that can impact an initiative, solution, or organization.
Root Cause Analysis - CORRECT ANSWER - The purpose of this technique is to determine
the underlying source of a problem.
Scenarios and Use Cases - CORRECT ANSWER - The purpose of this technique is to
describe how an actor interacts with a solution to accomplish one or more of that actor's goals, or
to respond to an event.
, Scope Modeling - CORRECT ANSWER - The purpose of this technique is to describe the
scope of analysis or the scope of a solution.
Sequence Diagrams - CORRECT ANSWER - The purpose of this technique is to model the
logic of usage scenarios, by showing the information passed between objects in the system
through the execution of the scenario.
State Diagrams - CORRECT ANSWER - The purpose of this technique is to show how the
behavior of a concept, entity, or object changes in response to events.
Structured Walkthrough - CORRECT ANSWER - The purpose of this technique is to
communicate, verify, and validate requirements.
Survey/Questionnaire - CORRECT ANSWER - The purpose of this technique is to elicit
information from many people, sometimes anonymously, in a relatively short period of time.
SWOT Analysis - CORRECT ANSWER - The purpose of this technique is to quickly analyze
various aspects of the current state of the business process undergoing change.
User Stories - CORRECT ANSWER - The purpose of this technique is to describe the
functionality that users need from a solution to meet a business objective.
Vendor Assessment - CORRECT ANSWER - The purpose of this technique is to assess the
ability of a potential vendor to meet commitments regarding a product or service.
Activity Diagram - CORRECT ANSWER - A model that illustrates the flow of processes
and/or complex use cases by showing each activity along with information flows and concurrent
activities.
Activity - CORRECT ANSWER - A unit of work performed as part of an initiative or process.
