Exam Questions and CORRECT Answers
Active / Noticeable observation - CORRECT ANSWER - Observer asks questions during the
process May interrupt the work flow but helps in gaining a quick understanding
Artifact (business analysis) - CORRECT ANSWER - Any solution-relevant object that is
created as part of business analysis efforts.
Assumption - CORRECT ANSWER - An influencing factor that is believed to be true but has
not been confirmed to be accurate, or that could be true now but may not be in the future.
Behavioral rules - CORRECT ANSWER - Behavioral rules intend to guide the actions of
people working within the organization, or people who interact with it
Behavioural business rule - CORRECT ANSWER - Related to conduct, action, practice, or
procedure
Brainstorming - CORRECT ANSWER - A team activity that seeks to produce a broad or
diverse set of options through the rapid and uncritical generation of ideas.
Business analysis information - CORRECT ANSWER - Any kind of information at any level
of detail that is used as an input to business analysis work, or as an output of business analysis
work.
Business analysis package - CORRECT ANSWER - A document, presentation, or other
collection of text, matrices, diagrams and models, representing business analysis information.
Business capabilities - CORRECT ANSWER - Describe the ability of an enterprise to act on
or transform something that helps achieve a business goal or objective
, Business policy - CORRECT ANSWER - A non-practicable directive that controls and
influences the actions of an enterprise.
Business process - CORRECT ANSWER - An end-to-end set of activities
Business requirement - CORRECT ANSWER - A representation of goals, objectives and
outcomes that describe why a change has been initiated and how success will be assessed.
Business requirements - CORRECT ANSWER - Goals, objectives and outcomes which
indicate the reason for initiating a change
Business rule - CORRECT ANSWER - A specific, practicable, testable directive that is under
the control of the business and that serves as a criterion for guiding behaviour, shaping
judgments, or making decisions.
Closed questions - CORRECT ANSWER - Respondents select from available responses
Typically Yes/No, multiple-choice, rank order decision etc
Collaboration - CORRECT ANSWER - Act of working together with other people towards
accomplishing a common goal
Collaboration and Knowledge Management Tools - CORRECT ANSWER - Capture
organization wide knowledge and makes it available and accessible to the entire team
Collaborative games - CORRECT ANSWER - Collaborative games use game playing
techniques to collaborate in developing common understanding of a problem or a solution
Compliance - CORRECT ANSWER - Legal, financial or regulatory constraints which can
differ based on the scenario