ACTUAL Exam Questions and CORRECT
Answers
Architecture - CORRECT ANSWER - Design, structure, and behaviour of the current and
future states
Background research - CORRECT ANSWER - Research gathered through document analysis
comprises of reviewing materials like marketing studies, industry standards, guidelines etc
Balance score card - CORRECT ANSWER - A strategic planning and management tool to
measure organizational performance beyond traditional financial measures
Benchmark studies - CORRECT ANSWER - Benchmark studies are conducted to compare
organizational practices against the best-in-class practices from competitor enterprises, in
government, or from industry associations or standards
Benchmarking - CORRECT ANSWER - A comparison of a decision, process, service, or
system's cost, time, quality, or other metrics to those of leading peers to identify opportunities for
improvement.
Business architecture - CORRECT ANSWER - Design, structure, and behaviour of the current
and future states of an enterprise
Business case - CORRECT ANSWER - A justification for a course of action based on the
benefits and costs
Business decision - CORRECT ANSWER - A decision that can be made based on strategy,
executive judgment, consensus, and business rules, and that is generally made in response to
events or at defined points in a business process.
, Business goal - CORRECT ANSWER - A state or condition that an organization is seeking to
establish and maintain, usually expressed qualitatively rather than quantitatively.
Business model canvas - CORRECT ANSWER - A business model canvas is comprised of
nine building blocks that describe how an organization intends to deliver value
Business need - CORRECT ANSWER - A problem or opportunity of strategic or tactical
importance to be addressed.
Business objective - CORRECT ANSWER - An objective, measurable result to indicate that a
business goal has been achieved.
Business problem - CORRECT ANSWER - An issue of strategic or tactical importance
preventing an enterprise or organization from achieving its goals.
Capability - CORRECT ANSWER - The set of activities the enterprise performs, the
knowledge it has, the products and services it provides, the functions it supports, and the
methods it uses to make decisions.
Capability maps - CORRECT ANSWER - Provide a graphical view of elements involved in
business capability analysis
Change strategy - CORRECT ANSWER - A plan to move from the current state to the future
state to achieve the desired business objectives.
Channels - CORRECT ANSWER - Channels are the different ways an enterprise interacts
with and delivers value to its customers
Competitive analysis - CORRECT ANSWER - A structured assessment which captures the
key characteristics of an industry to predict the long-term profitability prospects and to determine
the practices of the most significant competitors.