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CIS -APM SERVICENOW | SUMMARY - (APM) CIS SERVICENOW EXAM SOLVED.| 2025 LATEST UPDATED

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CIS -APM SERVICENOW | SUMMARY - (APM) CIS SERVICENOW EXAM SOLVED.| 2025 LATEST UPDATED

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CIS -APM SERVICENOW | SUMMARY - (APM) CIS SERVICENOW

EXAM SOLVED.| 2025 LATEST UPDATED

Where does APM reside within ServiceNow - (answers)ITBM


What is CSDM in the context of APM? - (answers)ServiceNow's Common Services Data Model
(CSDM) is the guiding framework that the project team should use to design APM architecture.
CSDM introduces the 'Application Service' entity, which is a key connection point between
business applications and other entities in ServiceNow platform.


Business Capability - (answers)A business capability is an expression of what a business does
and can do. ServiceNow uses business capability mapping to establish a CI relationship between
吗?还是指某个特定的词或概念
the business capability and its associated application or applications.



Business Application - (answers)A business application is software used by business users to
perform a business function.


Application Service - (answers)An application service is work or goods that are supported by an
IT infrastructure.


ServiceNow integrations with APM - (answers)Surveys and Assessments
CMDB
Service Mapping
Discovery
Software Models


What problems can be solved by the ServiceNow APM application - (answers)Pressure to cut
down the IT application budget
Too many business applications to track
No single repository of applications

, Business value provided by an application is too subjective


Application Portfolio Management plugin name - (answers)com.snc.apm


Content Packs for Performance Analytics for APM - (answers)APM
APM and Problem Management
APM and Change Management
Financial Management for APM


Guided Setup steps for APM - (answers)1) Application Classification
2) Users and Roles
吗?还是指某个特定的词或概念
3) Application Assessment

4) Capabilities, Applications, & Business Services Inventory
5) Reports and Dashboards
6) Technology Portfolio Management
7) Scheduled Jobs
8) Community of Practice


Guided Setup steps for APM - Step 1 Application Classification - (answers)In this step, you will
complete activities to set up the metadata used to classify the applications used in your
organization.


Guided Setup steps for APM - Step 2 Users and Roles - (answers)In this step, you can perform
bulk imports of users and groups for use within APM. This is also where you assign roles to
groups and individuals.


Guided Setup steps for APM - Step 3 Application Assessment - (answers)In this step, you will set
up the indicators needed to assess metrics within the APM system.

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