Walmart Deli PLUs EXAM 2O25(100%
CORRECT)
26035 - ANSWERTenders
7496 - ANSWERGravy
5465 - ANSWERMacaroni
5453 - ANSWERMashed Potatoes
9646 - ANSWERBoneless Bbq
1088 - ANSWER6 piece bone in 1 side
1109 - ANSWER6 piece boneless with 2 sides
1083 - ANSWER8 piece boneless with 1 side
what does it mean to CVP an item? - ANSWERCVP stands for Customer Value
Program. if an item is close to it's use by date we will mark down the price or "CVP" it.
this encourages customers to buy the product so it's not wasted or thrown away. cvp I'd
done by either deli or cap teams at 8:00 depending on how staffed we are.
what do I do if a customer is upset and needs a manager? - ANSWERIt's important to
act quickly and effectively if a customer is upset or in a hurry. you may either phone call
Tera, the deli team lead, Sharon the coach over consumables, or any member of
management available. All managers have a yellow badge and are either team leads or
coaches. stay calm and walk quickly to ensure the customer isn't waiting too long. then
the manager will try to help the customer as best as they can.
what's a Team Lead? - ANSWERWalmart has several types of managers. They are
Team Leads, Coaches, Store leads. Each department has a team lead who guides day
to day operations. in fresh, we have 3. Tera is over deli, Lucy is bakery, and Clemmie is
meat/produce.
who are the Coaches? - ANSWERCoaches oversee sections of the store. they are
above team leads and enforce policies. They also discipline those who violate our code
of conduct at the request of a team lead. We have about 9 coaches.
how do I know the rotisserie chickens are ready? - ANSWERcheck the temperature.
chickens should be 170-185 degrees and not too pale in complexion. juices should not
be pink or bloody.
CORRECT)
26035 - ANSWERTenders
7496 - ANSWERGravy
5465 - ANSWERMacaroni
5453 - ANSWERMashed Potatoes
9646 - ANSWERBoneless Bbq
1088 - ANSWER6 piece bone in 1 side
1109 - ANSWER6 piece boneless with 2 sides
1083 - ANSWER8 piece boneless with 1 side
what does it mean to CVP an item? - ANSWERCVP stands for Customer Value
Program. if an item is close to it's use by date we will mark down the price or "CVP" it.
this encourages customers to buy the product so it's not wasted or thrown away. cvp I'd
done by either deli or cap teams at 8:00 depending on how staffed we are.
what do I do if a customer is upset and needs a manager? - ANSWERIt's important to
act quickly and effectively if a customer is upset or in a hurry. you may either phone call
Tera, the deli team lead, Sharon the coach over consumables, or any member of
management available. All managers have a yellow badge and are either team leads or
coaches. stay calm and walk quickly to ensure the customer isn't waiting too long. then
the manager will try to help the customer as best as they can.
what's a Team Lead? - ANSWERWalmart has several types of managers. They are
Team Leads, Coaches, Store leads. Each department has a team lead who guides day
to day operations. in fresh, we have 3. Tera is over deli, Lucy is bakery, and Clemmie is
meat/produce.
who are the Coaches? - ANSWERCoaches oversee sections of the store. they are
above team leads and enforce policies. They also discipline those who violate our code
of conduct at the request of a team lead. We have about 9 coaches.
how do I know the rotisserie chickens are ready? - ANSWERcheck the temperature.
chickens should be 170-185 degrees and not too pale in complexion. juices should not
be pink or bloody.
