Exam Questions and CORRECT Answers
Calculate median value - CORRECT ANSWER - Average
Summary Type: Add up the numerical values - CORRECT ANSWER - Sum
Summary Type: Show only the rows meeting threshhold - CORRECT ANSWER - Minimum
Summary Type: Quantify the unique values of the field selected - CORRECT ANSWER -
Count
Search Parameter: Support Case - CORRECT ANSWER - Search Type
Search Parameter: Count - CORRECT ANSWER - Number
Search Parameter: Support Rep - CORRECT ANSWER - Group
Search Parameter: Duration - CORRECT ANSWER - Minimum
Search function: Age in months - CORRECT ANSWER - Field Type: Date
Search function: Quarter - CORRECT ANSWER - Field Type: Date
Search function: Rank - CORRECT ANSWER - Field Type: Numeric
Search function: Number as Time - CORRECT ANSWER - Field Type:Numeric
, Which two analytic tools allow for sending schedule email results to a pre-defined list of
recipients? - CORRECT ANSWER - Saved Search, Custom Reports
Anyone with access to the excel sheet can pull the data - CORRECT ANSWER - Web Query
Respectes role permission to underlying records - CORRECT ANSWER - Audience
Overrides role permission access to underlying records - CORRECT ANSWER - Run
unrestricted
What is a difference between the Audience tab and the Roles tab on a Saved Search - CORRECT
ANSWER - The Audience tab grants access to the Saved Search
Using the Audience tab of a custom report, the Sales Rep role and the Renewals Department
have bene selected. Which two categories of users will be able to access the saved search? -
CORRECT ANSWER - Anyone with the Administrator role and Sales Reps in the Renewal
Department (NOT Everyone in the Renewals Departemtn, NOT Everyone with the Sales Rep
role)
You want to add the Sales Rep's phone number field to the Sales Order search results. Sales rep
phone number is on the Employee record, it is not on the Sales Order - CORRECT
ANSWER - Sales Rep phone number must be selected on the Results tab under Sales Rep
Fields...
What 2 requirements to publish dashboard - CORRECT ANSWER - You must use the same
Cetner as the Role the dashboard will be published to. You must have Publish Dashboard
permission (NOT you must have Admin, NOT you must have Publish Centers permission)
Which 2 statements are true about updating a previously published dashboard? - CORRECT
ANSWER - Updates can only be rolled out to dashboards using the same center, Updates can
override existing users settings