Review (updated) questions well
answered
Charges posted to a patient's account should be taken from a preestablished list of
fee allowances based on a _______________________. - correct answer ✔✔fee
schedule
_____________________________ content area includes personal demographics,
along with medical, family, and social history. - correct answer ✔✔The subjective
The _________ is the safety data sheet. It provides information regarding
chemicals used in a medical facility and how to respond to a spill or exposure. -
correct answer ✔✔SDS
_________________ is a method of filing in which a new report is laid on top of
an older report, resembling the shingles on a roof. - correct answer ✔✔Shingling
The ______________________________ by attempting to call the patient or
informing the patient upon her arrival at the office when the physician is delayed.
- correct answer ✔✔assistant should notify the next scheduled patient about the
delay
When the medical assistant is taking inventory the medical assistant should
_____________________________. - correct answer ✔✔prepare a list of all
supplies that require replacement and prepare a purchase order for those
supplies
, A medical assistant receives instructions from the physician to refer a patient to a
dermatologist. The medical assistant should do first
__________________________________. - correct answer ✔✔is to complete a
patient referral form
When checking out the patient the medical assistant should
_______________________________________. - correct answer ✔✔review the
patient's medical record to check for further instructions from the provider. This
information helps the assistant to schedule a follow-up appointment for the
patient if necessary
A ___________________ submission allows a provider to submit multiple
insurance claims electronically in batches for a small fee. The clearinghouse uses
special software to audit and sort claims for various insurance carriers. - correct
answer ✔✔clearinghouse
An _______________________________ results in an adjustment on the patient's
account. The provider's usual charge is often more than the established allowed
amount. The provider is not allowed to bill the patient for the difference, so the
provider should write off the difference, resulting in an adjustment. - correct
answer ✔✔insurance disallowance
____________________________________________ ;however, if this does occur,
using a privacy filter diminishes the viewing angle and blurs the content on the
screen - correct answer ✔✔Computers should never be left open or unlocked
__________________________________ can be updated whenever a patient
wants, as long as the instructions are received by the patient's primary provider. -
correct answer ✔✔Advance directives