Terms well answered to pass
attitude - correct answer ✔✔a state of mind, how a person feels about a given
subject or at a given time.
closed captioning - correct answer ✔✔Printed words displayed on a television
screen to help people with hearing disabilities or impairments
diction - correct answer ✔✔the style of speaking and choice of words.
Diplomacy - correct answer ✔✔the act of handling people with tact and concern.
EMS (Emergency Medical Services) - correct answer ✔✔a group of health care
providers working together to care for the sick or injured before they arrive at the
hospital.
ergonomic - correct answer ✔✔describes a workstation designed to prevent
work-related injuries and to promote work efficiency.
receptionist - correct answer ✔✔The person who greets visitors as they walk into
a medical office and do office and administrative tasks.
Telemedicine - correct answer ✔✔Involves the use of video, audio, and computer
systems to provide medical and/or health care services.