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Summary Introduction to Business Management Chapter 15

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This document provides an in depth and thorough summary of chapter 15 of Introduction to Business Management 11th edition (Erasmus et. al.). It is ready for exam and tests. Everything is laid out as it is in the textbook. All needed information is provided in short. It is written in an easy to study format and reads easy. I got destinctions in exams and tests.

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Chapter 15: Purchasing and Supply Management

 Buyers expected to keep abreast of better substitute materials, new developments and technology in market
 Buyers expertise can improve:
 Progressiveness
 Profitability
 Productivity
 Buyers need to be aware of market trends, seasons and state of the market


 Purpose of purchasing and supply function:
 To provide right material, services and equipment
 At reasonable price
 Satisfy quality requirements
 Received in correct quantities
 At right time and place


 Purchasing supply function should (activities):
 Select suppliers
 Purchase and arrange for transport to business
 Decide what price to accept
 Determine quality and quantity of materials
 Expedite and receive materials
 Control warehousing and inventory holding
 Determine timing of purchases
 Purchasing and supply management entails the planning, organising, leading and controlling of all activities relating to the
purchase of materials and services from an external source
 Aimed at maintaining and increasing the business’s profitability and efficiency of customer service.


Importance of purchasing and supply
Greatest expenditure of business
 Purchasing cost is business greatest expense, esp. retailers
 Purchasing costs - cost savings vital to business’s profits, since profit can be expressed as the favourable difference
between income and expenditure.


Inventory holding
 Stock is held to prevent disruptions in transformation process (production or operational)
 Aim is to keep inventory levels as low as possible without interrupting operational process
 Reason – large sums of capital is tied up in inventory - could be used elsewhere

, Warehousing Costs (10 – 25% of total investment) & includes:
 Financing warehousing
 Warehouse staff
 Insurance and obsolescence


Profit leverage
 If purchasing cost constitute a major portion of total cost of business, a saving cost in purchasing has greater profit
potential than a similar increase in sales
 Usually, greater profit potential in commercial organization than in manufacturing organization


 Purchasing as a factor in profitability is also more critical when a business
 frequently changes its suppliers
 if the price of materials fluctuates continually
 where fashion is concerned
 where markets for the final product are highly competitive


 The contribution of purchasing to profitability is less critical but still important where:
 prices and suppliers are relatively stable
 the industry is not characterised by innovation


Contribution to marketing of products
 By purchasing material at right quality and price and time final products can be available in right quantities at a
competitive price at the right time to its customers
 Retail buyer has greater influence on marketing of merchandise
 Successful marketing = availability of right products, right time, in right quantities


Management task of purchasing and supply
Purchasing and supply planning
 Formulating of objective which purchasing, and supply strive to reach by particular future period
 Plans should include optimal application of resources (people, physical facilities and funds)


 3 levels:
 Strategic Level
– Supply-chain management approach - purchasing and supply involved in strategic planning.
– Long-term natured aimed at safeguarding materials provision, developing supplier sources and maintaining the
competitive position of the business
– Supplier alliances & development
– Supply-chain process integration
– Availability forecasting
– Policy formulation

,  Tactical / Middle-Management Level
– Medium-term nature
– Budgeting
– Purchasing and supply system, organisation & methods
– Negotiation
– Human resources development
– Interface development with other functions and suppliers (by means of cross functional teams)
– Cost-reduction techniques.
 Operational Level
– Short-Term nature
– Plans formulated for purchasing and supply function to proceed as smoothly as possible
– Expediting
– File and system maintenance
– Enquiries and quotations
– Pricing
– Returns and recycling


Business objectives Purchasing and supply objectives
To retain the market share To search for more unique products in the supplier market
To move from the speciality market to the To seek new and larger suppliers, and develop a new materials flow
general market system to handle larger quantities and a greater variety of items while
keeping total inventory volume as low as possible
To develop specific new products and services To seek or develop new suppliers
To develop an overall production capacity To develop systems that integrate capacity planning and purchasing and
plan, including an overall make-or buy policy supply planning, together with a policy of make-or-buy
To initiate a cost-reduction plan To standardise materials and reduce suppliers


Organising the purchasing and supply function
1. Place of purchasing and supply in organization structure
2. Internal organization of purchasing and supply function
3. Co-ordination with other functional management area
4. Cross functional teams


Small- and medium-sized businesses - purchasing of important items usually performed by the owner/entrepreneur,
while less important items, such as cleaning materials and refreshments, will be purchased by one of the clerks.


1. Place in organization structure
 Affected by 2 elements:
 Centralization or decentralization
 Hierarchical level of purchasing and supply in organization structure
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