CURRENTLY TESTING COMPLETE
EXAM QUESTIONS WITH DETAILED
VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A+
which item would take precedence over other claims
on the Travel Industry Compensation fund? and why?
- ....ANSWER...trip cancellation - people stuck in the
destination with no way of getting home
joe purchased a package from ABC agency that
includes a return economy flight. The airline and
supplier becomes bankrupt during Joe's trip and he
is standed at the desitnation. he buys a business
class flight home and then makes a claim to the
compensation fund. Will his claim for reimbursement
of the flight be sucessful? - ....ANSWER...no, because
the Fund will cover only the value of the unused
portion of the original ticket. not the upgrade to
business class
,a couple paid their travel agency and then they
forwarded the funds to the travel wholesaler. when
the travel wholesaler declared bankruptcy and the
trip was ruined, they made a claim to the Travel
Industry Compensation Fund for thr $75.00 service
fee he charged as a destination specialist. will tico
accept the claim? - ....ANSWER...they will refuse the
claim because the compensation fund does not
cover service fees
does the compensation fund cover service fees? -
....ANSWER...no
for a customer that never started their trip how long
do they have to make a claim on the Compensation
Fund? - ....ANSWER...within 6 months of the
registrant's or end supplier's failure
for a customer that did start their trip how long do
they have to make a claim on the compensation
fund? - ....ANSWER...within 3 months of the
registrant's or end supplier's failure
,according to the travel industry act of ontario, a
travel agent who sells travel services to a customer
must do what? - ....ANSWER...- Advise the customer
of trip cancellation insurance and out of province
health insurance
- disclose price, conditions, dates
- tell them about proper documentation
what mechanisims does the travel industry act of
ontario use to protect the customer? -
....ANSWER...registration, compensation fund, trust
accounts
t or f the only 3 provinces in canada that have travel
industry acts are Ontario, Quebec, Alberta -
....ANSWER...false
t or f prices in brochures of travel agencies and
travel wholesalers registered in the province of
ontario must be in the currency of the country that
the client is traveling to - ....ANSWER...false
t or f by July 1, 2009, all people involved in the sale of
travel must have obtained the required certification
, from CITC to legally act as travel counsellors or
travel managers - ....ANSWER...True
t or f the maximum payout from the compensation
fund for any one financial failure is $5,000,000 -
....ANSWER...True
T or F travel agencies are not aloud to incluse home
phone numbers in any advertisements -
....ANSWER...True
T or F travel agencies contribute $1.00 to the
compensation fund for each $1000.00 of gross sales.
- ....ANSWER...False
T or F because end suppliers do not contribute to the
compensation fund, the compensation fund will not
reimburse costomers for financial losses due to the
bankruptcy of an end supplier ( with the exemption
of an airline or a cruise line) - ....ANSWER...True
T or F according to the travel industry act of ontario
representations are a presentation of fact made to a
consumer in person, in print or electronically -
....ANSWER...True