MHA Peregrine Exam Questions and Answers Updated

MHA Peregrine Exam Questions and Answers Updated


1. Workers in a workplace can help avoid cross-cultural misunderstandings by
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A. cultivating cultural understanding of fellow workers and customers/clients
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B. maintaining a professional appearance at all times g g g g g g


C. interacting with others influenced by their own cultural beliefs
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D. not serving customers/clients with whom they feel uncomfortable: A. culti-
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vating cultural understanding of fellow workers and customers/clients
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2. environments engender increased knowledge and respect for the health tea g g g g g g g g g


m members for each other.
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A. Collaborative and aggressive g g


B. Collaborative and passive g g


C. Collaborative and reactive g g


D. Collaborative and participative: D. Collaborative and participative g g g g g g


3. All of these are guidelines for establishing and preserving long-term rela-
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tionship except
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A. understand the mission, strategic priorities g g g g


B. try to limit transparency in communicating information
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C. reach out to stakeholders at the program onset
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D. keep an open communication flow exchange: B. try to limit transparency in communic
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ating information
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4. allows health system managers, policy makers, and clinicians to find ways of im
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plementing the desired conditions for workers while meeting the expectations of patient
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s.
A. Negotiation
B. Teamwork
C. Political maneuvering g



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,D. Resource allocation: B. Teamwork
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5. Examples of healthcare organizations collaborating on a range of project include the
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following except_ .
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A. health and social care partners working collaboratively across a region to improve the
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provision of Urgent Care services
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B. price fixing arrangements
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C. community Healthcare and Acute Care partners working collaboratively to reduce exc
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ess bed days
g g




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, D. the development of a joint cancer strategy involving multiple organizations, third sector
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partners and others: B. price fixing arrangements
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6. Marked by the growing use and influence of emerging/disruptive technolo- gies -
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cloud, mobile devices, big data, advanced analytics, and others, system thinking is
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A. a luxury that can't be afforded
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B. a business survival strategy
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C. can be ignored
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D. costly: B. a business survival strategy
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7. In contrast with constructive accountability,
g is a process in which two or more peopl
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e or groups discuss their needs and differences of opinion and eventually develop a soluti
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on.

A. ethical conflict g


B. legal conflict g


C. constructive conflict g


D. neutral conflict: C. constructive conflict g g g g


8. Sound g


strategies are needed to create a healthy organization culture in which subordinates, tea
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m members, and leaders achieve results.
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A. financial
B. operational
C. communication
D. accounting: C. communication g g


9. The strategic plans are usually the responsibility of
g g g g g g g g .

A. lower management g


B. middle management g


C. senior management g


D. outside managers: C. senior management g g g g


10. Self-aware leaders exhibit which of the following characteristics? g g g g g g g


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