Questions and Answers 100% Pass
Results-based criteria when used for evaluation performance __________., -
✔✔Considers what the employee has done or accomplished
Many healthcare organizations conduct formal appraisals __________. - ✔✔Once per
year
What tools do managers use to improve employees' performance? - ✔✔All of the above
Often times outside raters are used to evaluate __________., - ✔✔Both A and B
In a/an __________ outside professionals review the manager's comments about each
employee's performance, and then assign a rating., - ✔✔Outside rater method
Organizations develop performance management systems to define expectations for
employees and to __________. - ✔✔Manage their performance
The following information source is used in the narrative performance appraisal
method and allows managers significant flexibility in describing an employees' work
performance: - ✔✔Essay
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, Managers who tend to rate all of their employees within a narrow range are referred to
as __________. - ✔✔Central-tendency raters
When the measurement process omits significant criteria the measures are __________.,
- ✔✔Deficient
To avoid charges of discriminatory practices performance appraisals must be
__________., - ✔✔Objective
What occurs when an employee is fired for reporting illegal activities by the employer
as required by federal or state law? - ✔✔Public-policy violation
__________ should not be kept in personnel files. - ✔✔Employee health files
Which of the following is not a statutory right? - ✔✔Retention agreements
Responsibilities of the employee to his/her employer are spelled out in which of the
following? - ✔✔Job descriptions
Employment agreements often include __________. - ✔✔All of the above
Which is not a contractual right? - ✔✔Workers' compensation
What should be the goal of counseling as a part of the discipline process? - ✔✔Heighten
employee awareness of policies and rules
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