&ANSWERS(RATED A+)
CRJ 900 (76 PAX) 3 class - ANSWERBombardier Canadian Regional Jet - 76
Passenger; 12 first class, 12 Delta Comfort+ seats, and 52 Main Cabin seats.
Customer Service Agent (CSA) - ANSWERAn employee who has the responsibility
of assisting customers, whether it's a customer relations frontline, gate, cargo, or
ground operations employee. Flight Attendants interact with customer service
representatives in boarding and deplaning passengers.
Deadheading - ANSWERTransportation of a crewmember from one point to another
in order to cover a trip or return to base.
Direct Flight - ANSWERMost direct flight making intermediate stops.
Domicile - ANSWERThe city designated by the company where flight attendants are
based.
Duty Time - ANSWERThe time beginning at the report for duty time and terminating
at the release from duty time.
ERJ 175 two class - ANSWEREmbraer Regional Jet - 76 passengers; 12 first class
seats, and 64 Main Cabin/Economy seats.
Ferry Flight - ANSWERA flight set up to move aircraft from one station to another
without passengers.
First Officer - ANSWERA pilot second-in-command whose duty is also to assist or
relieve the Captain/PIC in the manipulation of the controls of an aircraft, including
takeoff and landing.
Flight - ANSWERMovement of an airplane from its point of origin to its final
destination.
Flight Attendant (FA) - ANSWERIndividual qualified to perform safety duties and
deliver customer service in the aircraft cabin.
Flight Time - ANSWERThe actual elapsed time from departure to arrival for
purposes of pay.
Forward (FWD) - ANSWERRefers to the front portion of the aircraft.
Ground Instructor - ANSWERFlight attendant who teaches training courses or
performs IOE and line checks.
Hangar - ANSWERBuilding in which aircraft maintenance is performed and
administrative offices and training are housed.