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Fundamentals of Nursing,
Communication Questions and Correct
Answers/ Latest Update / Already
Graded
What phase of the therapeutic relationship is characterized by
gathering information before meeting the client?
Ans: Phase 1 - Pre-Interaction phase
What phase of the therapeutic relationship is characterized by
meeting clients, making conversation, and establishing rapport?
Ans: Phase 2 - Orientation phase
What phase of the therapeutic relationship is characterized using
techniques related to therapeutic communication and allowing the
client to clarify any concerns?
Ans: Phase 3 - Working phase
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What phase of the therapeutic relationship is characterized by
finding healthy ways to conclude a relationship?
Ans: Phase 4 - Termination phase
The main purpose of the working phase of a therapeutic nurse-
patient relationship is to:
1. Establish a formal or informal contract that addresses the patients
problems
2. Implement nursing interventions designed to achieve expected
patient outcomes.
3. Develop rapport and trust so the patient feels protected and an
initial care plan can be identified
4. Clearly identify the role of the nurse and establish parameters of
the professional relationship.
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Ans: 2. During the working phase of the therapeutic relationship, nursing
interventions have a two fold purpose: assisting patients to explore and
understand their thoughts and feelings and supporting patient decisions
and actions.
The nurse uses reflective technique when communicating with an
anxious patient. The nurse uses reflective technique in this situation
because it focuses on:
1. Feelings
2. Content themes
3. Clarification of information
4. Summarization of the topics discussed
Ans: 1. The reflective technique requires active listening to identify the
underlying emotional concerns or feelings contained in a patient's
messages. These feelings are then referred back to the patients to
promote a clearer understanding of what they have said.
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A patient says, "I don't know if I'll make it through this surgery." Which
response by the nurse may block further communication by the
patient?
1."You sound scared"
2."You think you will die"
3."Surgery can be frightening"
4."Everything will be alright"
Ans: 4. This response is false reassurance. It denies the patient's concerns
about survival and does not invite the patient to elaborate.
The patient states "My wife is going to be very upset that my prostate
surgery probably is going to leave me impotent." What is the best
response by the nurse?
1.I'm sure your wife will be willing to make the sacrifice in exchange
for your well-being
2.The doctors are getting great results with nerve-sparing surgery
today.
Fundamentals of Nursing,
Communication Questions and Correct
Answers/ Latest Update / Already
Graded
What phase of the therapeutic relationship is characterized by
gathering information before meeting the client?
Ans: Phase 1 - Pre-Interaction phase
What phase of the therapeutic relationship is characterized by
meeting clients, making conversation, and establishing rapport?
Ans: Phase 2 - Orientation phase
What phase of the therapeutic relationship is characterized using
techniques related to therapeutic communication and allowing the
client to clarify any concerns?
Ans: Phase 3 - Working phase
,2 | Page
What phase of the therapeutic relationship is characterized by
finding healthy ways to conclude a relationship?
Ans: Phase 4 - Termination phase
The main purpose of the working phase of a therapeutic nurse-
patient relationship is to:
1. Establish a formal or informal contract that addresses the patients
problems
2. Implement nursing interventions designed to achieve expected
patient outcomes.
3. Develop rapport and trust so the patient feels protected and an
initial care plan can be identified
4. Clearly identify the role of the nurse and establish parameters of
the professional relationship.
,3 | Page
Ans: 2. During the working phase of the therapeutic relationship, nursing
interventions have a two fold purpose: assisting patients to explore and
understand their thoughts and feelings and supporting patient decisions
and actions.
The nurse uses reflective technique when communicating with an
anxious patient. The nurse uses reflective technique in this situation
because it focuses on:
1. Feelings
2. Content themes
3. Clarification of information
4. Summarization of the topics discussed
Ans: 1. The reflective technique requires active listening to identify the
underlying emotional concerns or feelings contained in a patient's
messages. These feelings are then referred back to the patients to
promote a clearer understanding of what they have said.
, 4 | Page
A patient says, "I don't know if I'll make it through this surgery." Which
response by the nurse may block further communication by the
patient?
1."You sound scared"
2."You think you will die"
3."Surgery can be frightening"
4."Everything will be alright"
Ans: 4. This response is false reassurance. It denies the patient's concerns
about survival and does not invite the patient to elaborate.
The patient states "My wife is going to be very upset that my prostate
surgery probably is going to leave me impotent." What is the best
response by the nurse?
1.I'm sure your wife will be willing to make the sacrifice in exchange
for your well-being
2.The doctors are getting great results with nerve-sparing surgery
today.
