,IOP2602 Assignment 1 (COMPLETE ANSWERS) Semester
1 2025 (151985 ) - DUE 19 March 2025; 100% correct
solutions and explanations.
QUESTION 1 Case Study: Decision Dynamics at GlobalTech
Background GlobalTech is a mid-sized IT services company
operating within a highly competitive and fastpaced industry.
IOP2601 With a workforce of 1,000 employees spread across
three continents, the company embraces a diverse organisational
culture. The management team led by CEO, Emma Turner, is
focused on fostering innovation and collaboration in an
increasingly globalised market. IOP2603 However, GlobalTech
has recently encountered several challenges related to employee
satisfaction, namely workplace diversity, decision-making
processes and team dynamics, all of which require managerial
intervention. Scenario Analysis 1. Organisational Behaviour and
Its Impact The management team at GlobalTech has identified
the importance of studying organisational behaviour (OB).
Recently, a decline in team cohesion, performance and
employee satisfaction IOP2604 has been observed. The HR
department has reported an increase in employee turnover, with
a survey revealing that some employees feel disconnected from
leadership and the company's vision. The executive team is
eager to explore how various aspects of OB such as leadership
styles, communication patterns, motivation strategies, and
organisational culture impact the company's overall
effectiveness. Chapter 1: What is Organisational Behaviour?
IOP2605 1. What term is used to describe the study of how
individuals and groups behave within organisations? 2. Which
, discipline primarily contributes to understanding motivation in
organisations? 3. What is the key outcome of understanding
organisational behaviour in a company? Scenario Analysis 2.
Diversity in the Workplace IOP2606 While GlobalTech takes
pride in its diverse workforce, this diversity has posed several
challenges. Employees from various cultural and linguistic
backgrounds sometimes struggle to collaborate effectively,
which has affected team performance. For instance, in a recent
project involving team members from the US, India, and South
Africa, communication breakdowns resulted in missed
deadlines. A South African team member felt his or her
contributions were overlooked, while an American colleague
expressed frustration with the pace of decision-making in such a
culturally diverse team. CEO Emma Turner is now considering
how to harness the potential benefits of diversity, such as
increased creativity and innovation, while addressing
interpersonal and communication barriers. Chapter 2: Diversity
in Organisations 4. What term refers to the differences among
people in terms of race, gender, age, and ethnicity? 5. What kind
of diversity refers to characteristics like age, gender, and
ethnicity? 6. What is the term for initiatives aimed at creating a
more inclusive and accepting workplace? Scenario Analysis 3.
Employee Attitudes and Job Satisfaction retention and
productivity. Chapter 3: Attitudes and Job Satisfaction 7. What
term is used to describe an evaluative statement about an object,
person or event? 8. What is the most researched job attitude that
reflects how people feel about their work? 9. Which component
of attitude refers to beliefs or ideas? Scenario Analysis 5.
Perception and Decision-Making Chapter 5: Perception and
1 2025 (151985 ) - DUE 19 March 2025; 100% correct
solutions and explanations.
QUESTION 1 Case Study: Decision Dynamics at GlobalTech
Background GlobalTech is a mid-sized IT services company
operating within a highly competitive and fastpaced industry.
IOP2601 With a workforce of 1,000 employees spread across
three continents, the company embraces a diverse organisational
culture. The management team led by CEO, Emma Turner, is
focused on fostering innovation and collaboration in an
increasingly globalised market. IOP2603 However, GlobalTech
has recently encountered several challenges related to employee
satisfaction, namely workplace diversity, decision-making
processes and team dynamics, all of which require managerial
intervention. Scenario Analysis 1. Organisational Behaviour and
Its Impact The management team at GlobalTech has identified
the importance of studying organisational behaviour (OB).
Recently, a decline in team cohesion, performance and
employee satisfaction IOP2604 has been observed. The HR
department has reported an increase in employee turnover, with
a survey revealing that some employees feel disconnected from
leadership and the company's vision. The executive team is
eager to explore how various aspects of OB such as leadership
styles, communication patterns, motivation strategies, and
organisational culture impact the company's overall
effectiveness. Chapter 1: What is Organisational Behaviour?
IOP2605 1. What term is used to describe the study of how
individuals and groups behave within organisations? 2. Which
, discipline primarily contributes to understanding motivation in
organisations? 3. What is the key outcome of understanding
organisational behaviour in a company? Scenario Analysis 2.
Diversity in the Workplace IOP2606 While GlobalTech takes
pride in its diverse workforce, this diversity has posed several
challenges. Employees from various cultural and linguistic
backgrounds sometimes struggle to collaborate effectively,
which has affected team performance. For instance, in a recent
project involving team members from the US, India, and South
Africa, communication breakdowns resulted in missed
deadlines. A South African team member felt his or her
contributions were overlooked, while an American colleague
expressed frustration with the pace of decision-making in such a
culturally diverse team. CEO Emma Turner is now considering
how to harness the potential benefits of diversity, such as
increased creativity and innovation, while addressing
interpersonal and communication barriers. Chapter 2: Diversity
in Organisations 4. What term refers to the differences among
people in terms of race, gender, age, and ethnicity? 5. What kind
of diversity refers to characteristics like age, gender, and
ethnicity? 6. What is the term for initiatives aimed at creating a
more inclusive and accepting workplace? Scenario Analysis 3.
Employee Attitudes and Job Satisfaction retention and
productivity. Chapter 3: Attitudes and Job Satisfaction 7. What
term is used to describe an evaluative statement about an object,
person or event? 8. What is the most researched job attitude that
reflects how people feel about their work? 9. Which component
of attitude refers to beliefs or ideas? Scenario Analysis 5.
Perception and Decision-Making Chapter 5: Perception and
