EDITION BY KENDOLL KENNETH AND KENDALL JULIE,ALL
CHAPTERS 1-16
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,TABLEPOFPCONTENTS
I. Systems Analysis Fundamentals
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1. Systems, Roles, and Development Methodologies
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2. Understanding and Modeling Organization Systems
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3. Project Management
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II. Information Requirements Analysis
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4. Information Gathering: Interactive Methods
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5. Information Gathering: Unobtrusive Methods
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6. Agile Modeling, Prototyping, and Scrum
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III. The Analysis Process
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7. Using Data Flow Diagrams
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8. Analyzing Systems Using Data Dictionaries
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9. Process Specifications and Structured Decisions 10.Object-
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OrientedPSystemsPAnalysisPandPDesignPUsingPUML
IV. The Essentials of Design
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11.DesigningPEffectivePOutputP 12.DesigningPEffect
ivePInputP 13.DesigningPDatabases
14. Human-ComputerPInteractionPandPUXPDesign
V. Quality Assurance and Implementation
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15. Designing Accurate Data Entry Procedures 16.Qualit
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yPAssurancePandPImplementation
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,ChapterP2
UnderstandingPandPModelingPOrganizationalPSystems
KeyPPointsPandPObjectives
1. OrganizationsParePcomplexPsystemsPcomposedPofPinterrelatedPandPinterdependentPsubsystems.
2. SystemPandPsubsystemPboundariesPandPenvironmentsPhavePanPimpactPonPinformationPsystemPanal
ysisPandP design.
3. SystemsParePdescribedPasPeitherPopen,PwithPfreePflowingPinformation,PorPclosedPwithPrestrictedP
accessPtoP information.
4. APvirtualPorganizationPisPonePthatPhasPpartsPofPthePorganizationPinPdifferentPphysicalPlocations.PT
heyPuseP computerPnetworksPandPcommunicationsPtechnologyPtoPworkPonPprojects.PAdvantagesP
ofPaPvirtualP organizationPare:
A. ReducedPcostsPofPphysicalPfacilities
B. MorePrapidPresponsePtoPcustomerPneeds
C. FlexibilityPforPemployeesPtoPcarePforPchildrenPorPagingPparents
5. EnterprisePsystemsPorPEnterprisePResourcePPlanningP(ERP)PdescribesPanPintegratedPorganizational
P informationPsystem.PThePsoftwarePhelpsPthePflowPofPinformationPbetweenPthePfunctionalP areasPw
ithinPtheP organization.
6. ERPPcanPaffectPeveryPaspectPofPthePorganization,PsuchPas:
A. DesignPofPemployees’Pwork
B. SkillsPrequiredPforPjobPcompetency
C. StrategicPpositioningPofPthePcompany
7. ManyPissuesPmustPbePovercomePforPthePERPPinstallationPisPtoPbePdeclaredPaPsuccess:
A. UserPacceptance
B. IntegrationPwithPlegacyPsystemsPandPthePsupplyPchain
C. UpgradingPfunctionalityP(andPcomplexity)PofPERPPmodules
D. ReorganizingPworkPlifePofPusersPandPdecisionPmakers
E. ExpandedPreachPacrossPseveralPorganizations
F. StrategicPrepositioningPofPthePcompany
8. APcontext-
levelPdataPflowPdiagramPisPanPimportantPtoolPforPshowingPdataP usedPandPinformationPproducedPbyPaP
system.PItPprovidesPanPoverviewPofPthePsettingPorPenvironmentPthePsystemPexistsPwithin—
whichPentitiesPsupplyP andPreceivePdata/information.
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, 9. ThePcontext-
levelPdataPflowPdiagramPisPonePwayPtoPshowPscope,PorPwhatPisPtoPbePincludedPinPthePsystem.PTheP proj
ectPhasPaPbudgetPthatPhelpsPtoPdefinePscope.
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