Taco Bell Shift Lead Test Questions and
Answers| Latest Update
How do we add water to the lettuce on the cold line? Hydration bottle
How do we know how much water to add to the lettuce on the line? Line to line
How big is the hole in the center of a crunchwrap? No bigger than a quarter
How do you ensure the pieces of quesadilla are equal? Arrows on the packaging
What scoop do you use when adding water to beans on the hot line? If the beans are
under-half, use a red scoop. If the beans are over-half, use a green scoop
Why do you remove magnets from the line to clean them Cross contamination: debris
could fall into the food
True or false: You MUST wear gloves when touching the magnets, any equipment or door
handles online, and heat cabinets? True
What do you put on Grubhub/Doordash orders? Receipt
Where do you store Grubhub/Doordash orders? Designated pickup area/front counter
,How do you control ICOS on your shift? - Portion control
- Make sure employee meals are being rung up
- Watch prep
- Use FIFO
What are the BIG 4 to ensure we are delivering outstanding service? - Safe
- Friendly
- Fast
- Clean
What area should we focus on when handing out orders to dining room guests? Nothing
hits the counter
What are the 3 buckets on the WIN document? - Team
- Guest
- Financials
How often is the WIN document updated? Every period
What do we use the leadership board for? To track speed and compare to other stores
, What are the 7 best practices for speed? 1. Team engagement
2. Communicate goals and expectations
3. Leverage technology
4. Focus on day and dayparts
5. Communicate results
6. Have fun recognizing your team
7. Repeat
Why do we use the Kiosk? To ensure order accuracy
What is an example of a two-part close? Thank you, have a nice day!
What is an example of a proper greeting? Welcome to TacoBell, how are you today?
What action is done during the two-part close? Eye contact and smile
What is the blue towel used for? Food-contact surfaces
What is the yellow towel used for? Non food-contact surfaces
What is the proper 3 sink set up? - Wash
- Rinse
Answers| Latest Update
How do we add water to the lettuce on the cold line? Hydration bottle
How do we know how much water to add to the lettuce on the line? Line to line
How big is the hole in the center of a crunchwrap? No bigger than a quarter
How do you ensure the pieces of quesadilla are equal? Arrows on the packaging
What scoop do you use when adding water to beans on the hot line? If the beans are
under-half, use a red scoop. If the beans are over-half, use a green scoop
Why do you remove magnets from the line to clean them Cross contamination: debris
could fall into the food
True or false: You MUST wear gloves when touching the magnets, any equipment or door
handles online, and heat cabinets? True
What do you put on Grubhub/Doordash orders? Receipt
Where do you store Grubhub/Doordash orders? Designated pickup area/front counter
,How do you control ICOS on your shift? - Portion control
- Make sure employee meals are being rung up
- Watch prep
- Use FIFO
What are the BIG 4 to ensure we are delivering outstanding service? - Safe
- Friendly
- Fast
- Clean
What area should we focus on when handing out orders to dining room guests? Nothing
hits the counter
What are the 3 buckets on the WIN document? - Team
- Guest
- Financials
How often is the WIN document updated? Every period
What do we use the leadership board for? To track speed and compare to other stores
, What are the 7 best practices for speed? 1. Team engagement
2. Communicate goals and expectations
3. Leverage technology
4. Focus on day and dayparts
5. Communicate results
6. Have fun recognizing your team
7. Repeat
Why do we use the Kiosk? To ensure order accuracy
What is an example of a two-part close? Thank you, have a nice day!
What is an example of a proper greeting? Welcome to TacoBell, how are you today?
What action is done during the two-part close? Eye contact and smile
What is the blue towel used for? Food-contact surfaces
What is the yellow towel used for? Non food-contact surfaces
What is the proper 3 sink set up? - Wash
- Rinse
