TEXAS DEFENSIVE DRIVING EXAM
QUESTIONS WITH CORRECT
ANSWERS
When this happens, though, don't blame the student. Listen to their issue (i.e., I lost the
certificate you sent me and need a new one, I gave you the wrong info, etc.) and tell
them we'll gladly send them another certificate, which will only cost $10. Offer to help
them purchase over the phone or send them the link above in an email or chat.
What link do students order additional certificates or expedited shipping from on our
website? - Answer-https://www.aceabledriving.com/
How many certificates does a student taking DD for a traffic citation get? - Answer-2-
one for the court and the other for their insurance company
Can students order their Driving Record through Aceable? - Answer-Yes, for $25
How can students order their Driving Record through us? - Answer-They can order it at
the end of the course.
What Texas government agency is our DD course approved by? - Answer-The Texas
Department of Licensing and Regulation (TDLR)
What is our DD school number? What is our DD course provider number? - Answer-
School #C2876, Course Provider #CP262 (find us on the TDLR website here:
https://www.tdlr.texas.gov/driver/driversafetyonline.htm)
How much is DD? - Answer-$25. This is the lowest that the state of Texas legally allows
us to sell the course, and this is pretty standard throughout the state.
How do we troubleshoot for the Android app? - Answer--Log out and log back in
-Clear the cache (Settings > Apps/Application Manager > Aceable App > Clear Cache
and Clear Data)
-Uninstall and reinstall the app
http://aceable.com/florida/blog/troubleshooting-for-apps
How do DD students get their Certificate of Completion from Aceable? - Answer-We
mail certificates to students when they finish the course. We are required by the state to
mail out hard copies. We are not allowed to fax or email copies, and students are not
allowed to come into the office to pick up certificates.
Can we send certificates to courts? - Answer-No. We are required by the state to mail
out hard copies of the certificates to students so they can sign them.
, They can also order it at https://www.aceabledriving.com/
What kind of Driving Record can students get from us? - Answer-Certified Type 3A
Driving Record
How do we purchase a Driving Record for a student? - Answer-We can go to
https://www.aceabledriving.com/ and take their payment information over the phone.
What do we do when we download a student's Driving Record? - Answer-We print a
copy to mail to the student. If their certificate has already been mailed out, we will email
it.
We also save a copy to Google Drive. This is especially important if a student's package
is lost by the USPS or FedEx so we don't have to re-purchase the record.
How do we send out a student's Driving Record? - Answer-We send out the hard copy
with their Certificate of Completion. If their certificate has already been mailed out, we
will email it.
Can we also email a student their Driving Record? - Answer-Yes. Sometimes students
contact us and want a digital copy of their Driving Record, so we attach the PDF we
saved in Google Drive to an email.
How old do you have to be to take DD? - Answer-Any age
What are other names "Defensive Driving" is known by? - Answer-Driver Safety Course
(DSC), Traffic Safety Course
What is the Defensive Driving course used for? - Answer-Dismiss a ticket, insurance
discount, job requirement
Will insurance companies accept Aceable's Defensive Driving course for an insurance
discount? - Answer-We are approved by the state of Texas. It's up to the student to
contact their insurance company to see if they can get a discount for taking our course.
What's the difference between Defensive Driving and Drivers Ed? - Answer-Defensive
Driving is taken by someone who needs to dismiss a ticket, get an insurance discount,
or needs some kind of driving course for a job requirement
Drivers Ed is a course for someone who is trying to get their license.
What are the 5 steps to DD? - Answer-1. Make sure they're eligible to take DD
2. Get permission from the court
3. Take Aceable, receive mailed certificate
4. Bring your documents to the court
5. Clear your ticket
QUESTIONS WITH CORRECT
ANSWERS
When this happens, though, don't blame the student. Listen to their issue (i.e., I lost the
certificate you sent me and need a new one, I gave you the wrong info, etc.) and tell
them we'll gladly send them another certificate, which will only cost $10. Offer to help
them purchase over the phone or send them the link above in an email or chat.
What link do students order additional certificates or expedited shipping from on our
website? - Answer-https://www.aceabledriving.com/
How many certificates does a student taking DD for a traffic citation get? - Answer-2-
one for the court and the other for their insurance company
Can students order their Driving Record through Aceable? - Answer-Yes, for $25
How can students order their Driving Record through us? - Answer-They can order it at
the end of the course.
What Texas government agency is our DD course approved by? - Answer-The Texas
Department of Licensing and Regulation (TDLR)
What is our DD school number? What is our DD course provider number? - Answer-
School #C2876, Course Provider #CP262 (find us on the TDLR website here:
https://www.tdlr.texas.gov/driver/driversafetyonline.htm)
How much is DD? - Answer-$25. This is the lowest that the state of Texas legally allows
us to sell the course, and this is pretty standard throughout the state.
How do we troubleshoot for the Android app? - Answer--Log out and log back in
-Clear the cache (Settings > Apps/Application Manager > Aceable App > Clear Cache
and Clear Data)
-Uninstall and reinstall the app
http://aceable.com/florida/blog/troubleshooting-for-apps
How do DD students get their Certificate of Completion from Aceable? - Answer-We
mail certificates to students when they finish the course. We are required by the state to
mail out hard copies. We are not allowed to fax or email copies, and students are not
allowed to come into the office to pick up certificates.
Can we send certificates to courts? - Answer-No. We are required by the state to mail
out hard copies of the certificates to students so they can sign them.
, They can also order it at https://www.aceabledriving.com/
What kind of Driving Record can students get from us? - Answer-Certified Type 3A
Driving Record
How do we purchase a Driving Record for a student? - Answer-We can go to
https://www.aceabledriving.com/ and take their payment information over the phone.
What do we do when we download a student's Driving Record? - Answer-We print a
copy to mail to the student. If their certificate has already been mailed out, we will email
it.
We also save a copy to Google Drive. This is especially important if a student's package
is lost by the USPS or FedEx so we don't have to re-purchase the record.
How do we send out a student's Driving Record? - Answer-We send out the hard copy
with their Certificate of Completion. If their certificate has already been mailed out, we
will email it.
Can we also email a student their Driving Record? - Answer-Yes. Sometimes students
contact us and want a digital copy of their Driving Record, so we attach the PDF we
saved in Google Drive to an email.
How old do you have to be to take DD? - Answer-Any age
What are other names "Defensive Driving" is known by? - Answer-Driver Safety Course
(DSC), Traffic Safety Course
What is the Defensive Driving course used for? - Answer-Dismiss a ticket, insurance
discount, job requirement
Will insurance companies accept Aceable's Defensive Driving course for an insurance
discount? - Answer-We are approved by the state of Texas. It's up to the student to
contact their insurance company to see if they can get a discount for taking our course.
What's the difference between Defensive Driving and Drivers Ed? - Answer-Defensive
Driving is taken by someone who needs to dismiss a ticket, get an insurance discount,
or needs some kind of driving course for a job requirement
Drivers Ed is a course for someone who is trying to get their license.
What are the 5 steps to DD? - Answer-1. Make sure they're eligible to take DD
2. Get permission from the court
3. Take Aceable, receive mailed certificate
4. Bring your documents to the court
5. Clear your ticket
