Exam Questions and CORRECT Answers
197.Assignment of benefits - CORRECT ANSWER - A patient should sign what form to
authorize payment directly to a provider from a third party payer?
220.Verify insurance eligibility prior to scheduling the patient - CORRECT ANSWER -A
new patient leaves the office because the practice does not accept his insurance, the MAA should
do what to prevent this scenario from happening?
203. Neurologist - CORRECT ANSWER - If a patient has Parkinson's disease what type
of specialist should they see?
199.Signed release of information from the patient. - CORRECT ANSWER - The MAA
should obtain what before providing a patient's PHI information?
147.MSDS - CORRECT ANSWER - The MAA should obtain information about
hazardous substances by referring to?
124.BUN - CORRECT ANSWER - What laboratory test would be performed on a patient
that has an appointment for decreased renal function?
89. - CORRECT ANSWER - A patient is afebrile and has rhinorrhea? Runny nose but has
no fever
50. Manually add the procedure code to the form. - CORRECT ANSWER - Action needed
if a prescribed CPT code is not listed on an encounter form?
32. Obtain the provider's order - CORRECT ANSWER - When scheduling an inpatient
admission what should you obtain?
,1.Dismiss a patient - CORRECT ANSWER - Certified mail is used for what?
2. Obtaining prior authorization - CORRECT ANSWER - Verify CPT codes for?
3. Have patient ask their provider to explain other options - CORRECT ANSWER -
Invasive procedure being done and patient wants to know what other options there are?
4.CVA - CORRECT ANSWER - Abbreviation for stroke?
5.Postage ( less than $50.00 - CORRECT ANSWER - What can be purchased with petty
cash?
6. Provider's prescription pad - CORRECT ANSWER - At the close of the day what must
be secured with a lock and key?
7. EEG - CORRECT ANSWER - Abbreviation for electroencephalogram?
8. Fraud - CORRECT ANSWER - Altering patient's records is considered?
9. Deductible - CORRECT ANSWER - What is it called when out-of-pocket expenses
have not been met?
10. Patients arrive at their own convenience - CORRECT ANSWER - Open hours
scheduling is what?
11. At time of visit - CORRECT ANSWER - What is the most efficient method to collect
payments for services?
, 12.Lymphadenectomy - CORRECT ANSWER - Refers to removal of all or part of a
tissue?
13 Inform patient copayment is due at time of service. - CORRECT ANSWER - If a
patient refuses to make a copayment what should you do?
14.Progress notes - CORRECT ANSWER - If a third party payer is requesting
documentation for billed services what should be sent?
15.Review the appointment schedule - CORRECT ANSWER - What is a priority when
pulling daily charts?
16.The provider - CORRECT ANSWER - Who must be present for an informed consent
signature?
17.Patient's name - CORRECT ANSWER - What must all pages of a patient's medical
record include?
18.Numerical - CORRECT ANSWER - What medical record filing system protects
patient's privacy and allows for expansion?
19. Appointment reminder - CORRECT ANSWER - What should you give to the patient
when scheduling a routine return visit?
20.Explain that Medicare does not cover dependents. - CORRECT ANSWER - If a patient
presents a Medicare card that belongs to the parents and says that she is a dependent and is
eligible what should you do?
21.12 months after date of service - CORRECT ANSWER - Affordable Care Act claims
can be submitted how long after services are rendered?