1
Peer
PEER COUNSELLOR CERTIFICATION EXAM
QUESTIONS WITH CORRECT ANSWERS –
LATEST UPDATE
1. What Are Factors That Hinder Hope? - ANS ✓- Experiencing Major
Losses, Including Loss Of Hopes And Dreams
- Becoming Socially Disconnected
- Losing Economic Security And Status
- Experiencing Stigma From Society
- Becoming Demoralized By "The System" (Including Inadequate Funding And
Services To Offer Recovery From Addictions)
2. What Is The "Turning Point"? - ANS ✓HOPE Is The Turning Point When
We Begin To Have The Smallest Belief That Our Lives Can Improve.
3. T Or F - Most People Can Be Expected To Recover From Mental Health
Challenges. - ANS ✓True!
4. What Is Medicaid Peer Support? - ANS ✓Services Provided By Cpcs That
May Be Medicaid Reimbursable In Qualified Agencies.
- Medically Necessary Peer Support Is A Medicaid Right!
Peer Counselor Certification
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Peer
5. Name Some Unique Roles Of Being A Peer Supporter. - ANS ✓- Building
Skills
- Hope
- Empowerment
- Self-Advocacy
- Building Blocks Of Recovery
6. Are Peer Counsellors Experts? - ANS ✓YES! As A Peer Counsellor, We
Have Expertise That No One Else Has --> We Know What Works In Recovery
And Know How The "System" Helped Or Hurt Progress And We Can Identify
With Other Peers.
7. Why Is Self-Advocacy Important? - ANS ✓- Communication
- Self-Advocacy
- Boundary-Setting
- Self-Esteem
8. Why Is There A Need For Self-Advocacy? - ANS ✓- It Is An Important Part
Of Recovery
- Exploring A Person's Strengths And Skills Will Help Prepare For Developing
Advocacy Skills.
9. When Planning For Self-Advocacy, What Are The Steps To Help Support
The Peer? - ANS ✓1. Name And Define The Problem Or Need.
Peer Counselor Certification
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Peer
2. Help Do Research
3. Identify The Gatekeeper(S) - (Who Can Help)
4. Make A Plan (Writing Out What You Want To Say)
5. Role Play The Interaction
- Deliver Your Message
- Decide How To Handle Rejection.
6. Repeat As Necessary.
- Evaluate Your Efforts
10. What Are Four Parts Of The Grievance System? - ANS ✓- Ombuds
- Complaints And Grievances
- Appeals
- Fair Hearings
11. What Is An Ombudsman? - ANS ✓- Someone Who Can Help With
Grievances, Appeals And Fair Hearings.
12. What Is A Grievance? - ANS ✓Any Expression Of Dissatisfaction
13. What Is An Appeal? - ANS ✓Reconsideration Of A Treatment Process
14. What Are Fair Hearings? - ANS ✓A Formal Court Process
Peer Counselor Certification
Peer
PEER COUNSELLOR CERTIFICATION EXAM
QUESTIONS WITH CORRECT ANSWERS –
LATEST UPDATE
1. What Are Factors That Hinder Hope? - ANS ✓- Experiencing Major
Losses, Including Loss Of Hopes And Dreams
- Becoming Socially Disconnected
- Losing Economic Security And Status
- Experiencing Stigma From Society
- Becoming Demoralized By "The System" (Including Inadequate Funding And
Services To Offer Recovery From Addictions)
2. What Is The "Turning Point"? - ANS ✓HOPE Is The Turning Point When
We Begin To Have The Smallest Belief That Our Lives Can Improve.
3. T Or F - Most People Can Be Expected To Recover From Mental Health
Challenges. - ANS ✓True!
4. What Is Medicaid Peer Support? - ANS ✓Services Provided By Cpcs That
May Be Medicaid Reimbursable In Qualified Agencies.
- Medically Necessary Peer Support Is A Medicaid Right!
Peer Counselor Certification
, 2
Peer
5. Name Some Unique Roles Of Being A Peer Supporter. - ANS ✓- Building
Skills
- Hope
- Empowerment
- Self-Advocacy
- Building Blocks Of Recovery
6. Are Peer Counsellors Experts? - ANS ✓YES! As A Peer Counsellor, We
Have Expertise That No One Else Has --> We Know What Works In Recovery
And Know How The "System" Helped Or Hurt Progress And We Can Identify
With Other Peers.
7. Why Is Self-Advocacy Important? - ANS ✓- Communication
- Self-Advocacy
- Boundary-Setting
- Self-Esteem
8. Why Is There A Need For Self-Advocacy? - ANS ✓- It Is An Important Part
Of Recovery
- Exploring A Person's Strengths And Skills Will Help Prepare For Developing
Advocacy Skills.
9. When Planning For Self-Advocacy, What Are The Steps To Help Support
The Peer? - ANS ✓1. Name And Define The Problem Or Need.
Peer Counselor Certification
, 3
Peer
2. Help Do Research
3. Identify The Gatekeeper(S) - (Who Can Help)
4. Make A Plan (Writing Out What You Want To Say)
5. Role Play The Interaction
- Deliver Your Message
- Decide How To Handle Rejection.
6. Repeat As Necessary.
- Evaluate Your Efforts
10. What Are Four Parts Of The Grievance System? - ANS ✓- Ombuds
- Complaints And Grievances
- Appeals
- Fair Hearings
11. What Is An Ombudsman? - ANS ✓- Someone Who Can Help With
Grievances, Appeals And Fair Hearings.
12. What Is A Grievance? - ANS ✓Any Expression Of Dissatisfaction
13. What Is An Appeal? - ANS ✓Reconsideration Of A Treatment Process
14. What Are Fair Hearings? - ANS ✓A Formal Court Process
Peer Counselor Certification
