Unit 21 - Training and Development

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, Learning Aim A and B

Table of Contents
Introduction 3
Learning aim A: Investigate training and development in a selected business 3
P1. Explain why a selected business trains its employees. 3
P2. Describe how a selected business identifies training needs. 4
M1. Assess the reasons for training in a selected business 5
D1. Evaluate the contribution that training and development make to fulfilling the objectives of
the selected business 5
Learning aim B: Examine the planning and delivery of training programmes in a selected business…. 6

P3. Describe the types of training and development used by a selected business……………………………. 6

P4. Explain the impact training has had on an individual in a selected business……………………………….. 7

M2. Analyse the likely costs and benefits of different types of training to a selected business and its
staff………………………………………………………………………………………………………………………………………………….. 8

D2. Evaluate the likely costs and benefits of different types of training for individual needs in a
selected business……………………………………………………………………………………………………………………………… 9

References……………………………………………………………………………………………………………………………………… 11




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