IAHSS FINAL EXAM NEWEST 2024 ACTUAL EXAM
COMPLETE 200 EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED
A+|
Which of the following statements best describes employees?
A. Medical staff contracted by the facility.
B. All staff directly employed by the facility.
C. Volunteers who donate their time.
D. Contracted persons. - ANSWER -B. All staff directly employed by the facility.
Security uses senior management's endorsement to build what kind of program?
A. Strong and effective.
B. A program that works in a small part of the facility. C. Generally effective.
D. Strong and simple. - ANSWER -A. Strong and effective
How should friendships and inter-personal relationships between security officers
and staff members from other departments be treated?
A. Discouraged.
B. Encouraged.
C. Encouraged but monitored.
D. Encouraged, but security staff educated about ethics and avoiding favoritism. -
ANSWER -D. Encouraged, but security staff educated about ethics and avoiding
favoritism.
Which of the following allows a department to assess its cost-effectiveness within
an organization?
A. Crime analysis.
B. Risk assessments.
C. Bench-marking.
D. Evaluation surveys. - ANSWER -C. Bench-marking
What should the most primary overriding concern of any security department be?
,A. Its image.
B. The safety and well-being of anyone in the facility.
C. The goals and mission of the entity employing the security services.
D. Cost-effectiveness. - ANSWER -B. The safety and well-being of anyone in the
facility.
Which of the following are skills a security professional should have and use at all
times?
A. Good observation skills.
B. good communication skills.
C. Tolerance.
D. All of the above. - ANSWER -D. All of the above
Why are vendors potentially a high security risk to a healthcare facility?
A. Vendors often have access to sensitive areas yet staff of the healthcare
organization may know very little about vendor's background.
B. Vendors typically drive large vehicles that can conceal large amounts of stolen
property or contraband.
C. Competing vendors may clash at a facility.
D. Vendors may be bringing in high-demand products that could be targeted for
theft. - ANSWER -A. Vendors often have access to sensitive areas yet staff of the
healthcare organization may know very little about vendor's background.
In the patient- and family-centered care philosophy, who determines which
individuals are part of the patient's family?
A. Patient's parents or legal guardians.
B. Nursing staff.
C. Attending physician.
D. The patient, provided he or she is developmentally mature and competent to do
so. - ANSWER -D. The patient, provided he or she is developmentally mature and
competent to do so.
Which of the following is not an example of an external costumer? A. Patients.
B. Vendors.
C. Employees.
, D. Regulatory agencies. - ANSWER -C. Employees
Which of the following does NOT help the security uniform communicate an
appropriate message to the public?
A. Clean uniform.
B. Wearing the uniform shirt outside of the trousers.
C. Well cared for uniform. D. Shined footwear. - ANSWER -B. Wearing the
uniform shirt outside of the trousers.
Which of the following is NOT an example of undesirable behavior and demeanor
in a security officer?
A. Bad attitude.
B. Dishonesty.
C. Impoliteness.
D. Confidence. - ANSWER -D. Confidence.
What is the relationship between employees and management sometimes called?
A. Employee relations.
B. Confidentiality.
C. Family interaction.
D. Tense conversation. - ANSWER -A. Employee relations
Which of the following may union members NOT do during picketing?
A. Carry signs.
B. Protest management decisions.
C. Block entrances to the building.
D. Congregate outside the facility. - ANSWER -C. Block entrances to the
building.
Which of the following is NOT a true statement about customers' perceptions of
their experience?
A. Interaction is subject to personal interpretation.
B. Interaction can only be perceived by words stated.
C. Interaction is affected by body language.
COMPLETE 200 EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED
A+|
Which of the following statements best describes employees?
A. Medical staff contracted by the facility.
B. All staff directly employed by the facility.
C. Volunteers who donate their time.
D. Contracted persons. - ANSWER -B. All staff directly employed by the facility.
Security uses senior management's endorsement to build what kind of program?
A. Strong and effective.
B. A program that works in a small part of the facility. C. Generally effective.
D. Strong and simple. - ANSWER -A. Strong and effective
How should friendships and inter-personal relationships between security officers
and staff members from other departments be treated?
A. Discouraged.
B. Encouraged.
C. Encouraged but monitored.
D. Encouraged, but security staff educated about ethics and avoiding favoritism. -
ANSWER -D. Encouraged, but security staff educated about ethics and avoiding
favoritism.
Which of the following allows a department to assess its cost-effectiveness within
an organization?
A. Crime analysis.
B. Risk assessments.
C. Bench-marking.
D. Evaluation surveys. - ANSWER -C. Bench-marking
What should the most primary overriding concern of any security department be?
,A. Its image.
B. The safety and well-being of anyone in the facility.
C. The goals and mission of the entity employing the security services.
D. Cost-effectiveness. - ANSWER -B. The safety and well-being of anyone in the
facility.
Which of the following are skills a security professional should have and use at all
times?
A. Good observation skills.
B. good communication skills.
C. Tolerance.
D. All of the above. - ANSWER -D. All of the above
Why are vendors potentially a high security risk to a healthcare facility?
A. Vendors often have access to sensitive areas yet staff of the healthcare
organization may know very little about vendor's background.
B. Vendors typically drive large vehicles that can conceal large amounts of stolen
property or contraband.
C. Competing vendors may clash at a facility.
D. Vendors may be bringing in high-demand products that could be targeted for
theft. - ANSWER -A. Vendors often have access to sensitive areas yet staff of the
healthcare organization may know very little about vendor's background.
In the patient- and family-centered care philosophy, who determines which
individuals are part of the patient's family?
A. Patient's parents or legal guardians.
B. Nursing staff.
C. Attending physician.
D. The patient, provided he or she is developmentally mature and competent to do
so. - ANSWER -D. The patient, provided he or she is developmentally mature and
competent to do so.
Which of the following is not an example of an external costumer? A. Patients.
B. Vendors.
C. Employees.
, D. Regulatory agencies. - ANSWER -C. Employees
Which of the following does NOT help the security uniform communicate an
appropriate message to the public?
A. Clean uniform.
B. Wearing the uniform shirt outside of the trousers.
C. Well cared for uniform. D. Shined footwear. - ANSWER -B. Wearing the
uniform shirt outside of the trousers.
Which of the following is NOT an example of undesirable behavior and demeanor
in a security officer?
A. Bad attitude.
B. Dishonesty.
C. Impoliteness.
D. Confidence. - ANSWER -D. Confidence.
What is the relationship between employees and management sometimes called?
A. Employee relations.
B. Confidentiality.
C. Family interaction.
D. Tense conversation. - ANSWER -A. Employee relations
Which of the following may union members NOT do during picketing?
A. Carry signs.
B. Protest management decisions.
C. Block entrances to the building.
D. Congregate outside the facility. - ANSWER -C. Block entrances to the
building.
Which of the following is NOT a true statement about customers' perceptions of
their experience?
A. Interaction is subject to personal interpretation.
B. Interaction can only be perceived by words stated.
C. Interaction is affected by body language.
