CIW IBA CERTIFICATION TEST REVIEW
You opened an e-mail attachment and it launches a virus. The virus takes control of
your system and you are unable to run your anti-virus software. Which of the following is
the best step for you to take next? - Answers - Turn off your computer and reboot from a
known, clean system disk.
You just received a joke that was e-mailed to you by a co-worker. You find the joke
funny and consider forwarding it to another co-worker that you trust. Which human
resources issue do you risk by forwarding the e-mail message? - Answers - Offending a
recipient who receives the joke as a result from further forwarding
Which of the following strategies is recommended when conducting keyword searches?
- Answers - Use nouns instead of verbs for keywords
Evonka is listening to music from an online music provider (such as Pandora or Jango).
She builds a list of music preferences, including favorite songs. The music service then
suggests additional songs she might enjoy. The music provider is an example of a
cloud-computing application that uses a technology for collaborative filtering, which
helps define the list of songs available to listeners. Which term describes this
technology? - Answers - Crowd sourcing
You have just finished designing a Web site to support a charity organization's fund-
raising efforts. You need to meet with the board members to get their feedback and
address some questions before you implement the final design. The board members
are dispersed throughout the country and want to avoid spending charity funds on
traveling to this meeting. Which of the following solutions would best support the charity
and provide you with an opportunity to discuss the design as a group? - Answers - Plan
a Web conference using a service such as WebEx or GoToMeeting that supports screen
sharing and phone conferencing.
Which of the following is used to help non-technical users collectively classify and find
information on a site? - Answers - Tagging
You received a text and a threatening voicemail from an angry customer who wants to
immediately discuss the shortcomings of a recently released product. You are about to
walk into a mandatory meeting with your top-level leadership team. Which of the
following is your best course of action? - Answers - Request that the customer send his
complaints by e-mail, knowing that any inappropriate communication will be well
documented.
Raoul has received a file attachment from a known individual. H. has no reason to
expect files from this individual. Which of the following is an effective security strategy
for Raoul to take? - Answers - Before opening the attachment, call or send a text or
instant message to the individual to verify that he or she meant to send it.
, You accidentally dropped your mobile phone, which was submerged in water and no
longer works. Upon replacing the phone with an upgraded unit you must reconfigure
many of the services. The instructions say that all you need to do is enter your e-mail
address and the unit will configure the e-mail client for you. Even though you have tried
this several times, it does not work. The mobile phone vendor says that because you
are trying to sync your e-mail account with an enterprise mail server, you will need to
configure the e-mail client manually. Which choice lists the information you will need to
configure the e-mail client? - Answers - E-mail address, SMTP, POP3, user name and
password
Which is the preferred approach to communicate important action items in an e-mail
message to a co-worker? - Answers - List the action items in a numbered or bulleted list
or clarity.
You have 20 remote employees flying in to attend a corporate meeting. The morning of
travel day, the administrator tells you that the hotel reservations have changed. What is
the best way to send each traveling employee a quick message with the new hotel
information? - Answers - Send a text message with the hotel information to the mobile
phone of each traveler.
As a project manager, you have to balance three elements that compose the project
triangle. Suppose your customer requests that you add some new requirements to the
project when you are halfway through. If you agree to this request, how would it affect
other aspects of the project? - Answers - Cost of the project will increase.
You are expecting a very important file from a co-worker in a remote office to be sent to
you through e-mail. You finally call the co-worker and tell him that you have not received
the file.
H. informs you that he sent the file yesterday, but will send it again immediately. After
some time, you still have not received his e-mail message. You contact the Technical
Support department and ask them for help. After some investigation, Technical Support
finds the e-mail from your coworker with an attachment named salesnumbers.exe in the
spam folder of your e- mail client. What is the most likely reason that the e-mail
message was filtered out? - Answers - File attachments with an .exe extension may
contain malicious code.
The App-A-Day company offers software applications for various topics. When a
customer purchases a desired application from the App-A-Day online store, he is
directed to a page where he can download the application directly. When the customer
is redirected and begins downloading the application, which specific standard protocol is
most likely transferring the application? - Answers - FTP
Digital signatures verify the integrity of the data, verify the identity of the sender, and: -
Answers - Enforce non-repudiation
You opened an e-mail attachment and it launches a virus. The virus takes control of
your system and you are unable to run your anti-virus software. Which of the following is
the best step for you to take next? - Answers - Turn off your computer and reboot from a
known, clean system disk.
You just received a joke that was e-mailed to you by a co-worker. You find the joke
funny and consider forwarding it to another co-worker that you trust. Which human
resources issue do you risk by forwarding the e-mail message? - Answers - Offending a
recipient who receives the joke as a result from further forwarding
Which of the following strategies is recommended when conducting keyword searches?
- Answers - Use nouns instead of verbs for keywords
Evonka is listening to music from an online music provider (such as Pandora or Jango).
She builds a list of music preferences, including favorite songs. The music service then
suggests additional songs she might enjoy. The music provider is an example of a
cloud-computing application that uses a technology for collaborative filtering, which
helps define the list of songs available to listeners. Which term describes this
technology? - Answers - Crowd sourcing
You have just finished designing a Web site to support a charity organization's fund-
raising efforts. You need to meet with the board members to get their feedback and
address some questions before you implement the final design. The board members
are dispersed throughout the country and want to avoid spending charity funds on
traveling to this meeting. Which of the following solutions would best support the charity
and provide you with an opportunity to discuss the design as a group? - Answers - Plan
a Web conference using a service such as WebEx or GoToMeeting that supports screen
sharing and phone conferencing.
Which of the following is used to help non-technical users collectively classify and find
information on a site? - Answers - Tagging
You received a text and a threatening voicemail from an angry customer who wants to
immediately discuss the shortcomings of a recently released product. You are about to
walk into a mandatory meeting with your top-level leadership team. Which of the
following is your best course of action? - Answers - Request that the customer send his
complaints by e-mail, knowing that any inappropriate communication will be well
documented.
Raoul has received a file attachment from a known individual. H. has no reason to
expect files from this individual. Which of the following is an effective security strategy
for Raoul to take? - Answers - Before opening the attachment, call or send a text or
instant message to the individual to verify that he or she meant to send it.
, You accidentally dropped your mobile phone, which was submerged in water and no
longer works. Upon replacing the phone with an upgraded unit you must reconfigure
many of the services. The instructions say that all you need to do is enter your e-mail
address and the unit will configure the e-mail client for you. Even though you have tried
this several times, it does not work. The mobile phone vendor says that because you
are trying to sync your e-mail account with an enterprise mail server, you will need to
configure the e-mail client manually. Which choice lists the information you will need to
configure the e-mail client? - Answers - E-mail address, SMTP, POP3, user name and
password
Which is the preferred approach to communicate important action items in an e-mail
message to a co-worker? - Answers - List the action items in a numbered or bulleted list
or clarity.
You have 20 remote employees flying in to attend a corporate meeting. The morning of
travel day, the administrator tells you that the hotel reservations have changed. What is
the best way to send each traveling employee a quick message with the new hotel
information? - Answers - Send a text message with the hotel information to the mobile
phone of each traveler.
As a project manager, you have to balance three elements that compose the project
triangle. Suppose your customer requests that you add some new requirements to the
project when you are halfway through. If you agree to this request, how would it affect
other aspects of the project? - Answers - Cost of the project will increase.
You are expecting a very important file from a co-worker in a remote office to be sent to
you through e-mail. You finally call the co-worker and tell him that you have not received
the file.
H. informs you that he sent the file yesterday, but will send it again immediately. After
some time, you still have not received his e-mail message. You contact the Technical
Support department and ask them for help. After some investigation, Technical Support
finds the e-mail from your coworker with an attachment named salesnumbers.exe in the
spam folder of your e- mail client. What is the most likely reason that the e-mail
message was filtered out? - Answers - File attachments with an .exe extension may
contain malicious code.
The App-A-Day company offers software applications for various topics. When a
customer purchases a desired application from the App-A-Day online store, he is
directed to a page where he can download the application directly. When the customer
is redirected and begins downloading the application, which specific standard protocol is
most likely transferring the application? - Answers - FTP
Digital signatures verify the integrity of the data, verify the identity of the sender, and: -
Answers - Enforce non-repudiation
