QUESTIONS AND ANSWERS
Systems requests do not deal with factors involved in improving service. - CORRECT
ANSWER✅✅✅False
Internal and external factors affect every business decision that a company makes, and IT
systems are no exception. - CORRECT ANSWER✅✅✅True
A strategic plan that stresses technology tends to create an unfavorable climate for IT projects
that extends throughout an organization. - CORRECT ANSWER✅✅✅False
As users rely more heavily on information systems to perform their jobs, they are likely to
request even more IT services and support. - CORRECT ANSWER✅✅✅True
Information systems that interact with customers usually receive low priority. - CORRECT
ANSWER✅✅✅False
Competition drives many information systems decisions. - CORRECT ANSWER✅✅✅True
Economic activity has a negligible influence on corporate information management. -
CORRECT ANSWER✅✅✅False
Most large companies rely on one person to evaluate systems requests instead of relying on a
systems review committee. - CORRECT ANSWER✅✅✅False
When assessing schedule feasibility, a systems analyst must consider the interaction between
time and costs. - CORRECT ANSWER✅✅✅True
Feasibility analysis is an ongoing task that must be performed throughout the systems
development process. - CORRECT ANSWER✅✅✅True
, The purpose of an interview, and of the preliminary investigation itself, is to convince others that
a project is justified, not to uncover facts. - CORRECT ANSWER✅✅✅False
It is easier to assign dollar values to intangible than to tangible benefits. - CORRECT
ANSWER✅✅✅False
The Pareto chart, sometimes called a scatter diagram, is a problem-solving tool. - CORRECT
ANSWER✅✅✅False
In a preliminary investigation report, the findings section includes a summary of a project
request and a specific recommendation. - CORRECT ANSWER✅✅✅False
The letters SWOT stand for spending, weeks, overtures, and time. - CORRECT
ANSWER✅✅✅False
A SWOT analysis examines a firm's technical, human, and financial resources. - CORRECT
ANSWER✅✅✅True
A CASE tool can be used to define and document an overall environment. - CORRECT
ANSWER✅✅✅True
Irrespective of the development strategy used, many organizations still rely on the IT group to
provide guidance when it comes to selecting tools to support strategic planning activities. -
CORRECT ANSWER✅✅✅True
Because significant resources are required, team leaders usually initiate large-scale projects. -
CORRECT ANSWER✅✅✅False
Errors or problems in existing systems can trigger requests for systems projects. - CORRECT
ANSWER✅✅✅True