TEST BANK Systems Analysis and Design 12th Edition by Tilley Scott Chapters 1 - 12

1. Introduction to Systems Analysis and Design. 2. Analyzing the Business Case. 3. Managing Systems Projects. 4. Requirements Engineering 5. Data and Process Modeling. 6. Object Modeling. 7. Development Strategies. 8. User Interface Design. 9. Data Design. 10. System Architecture. 11. Managing Systems Implementation. 12. Managing Systems Support and Security. Copyright Cengage Learning. Powered by Cognero. Page 3 Chapter 01 - Introduction to Systems Analysis and Design True / False 1. Most firms give their IT budgets a low priority in good economic times. a. True b. False ANSWER: False RATIONALE: Most firms give their IT budgets a high priority, in good times or bad. POINTS: 1 DIFFICULTY: Easy REFERENCES: 3 QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: SAD.12e.01.01 - Describe the impact of information technology on society NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: What is Information Technology? KEYWORDS: Bloom’s: Understand DATE CREATED: 1/30/2019 11:34 AM DATE MODIFIED: 4/8/2019 3:37 PM 2. A mission-critical system is one that is unimportant to a company’s operations. a. True b. False ANSWER: False RATIONALE: A mission-critical system is one that is vital to a company’s operations. POINTS: 1 DIFFICULTY: Easy REFERENCES: 5 QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: SAD.12e.01.02 - Describe the five main components of an information system NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: Information System Components KEYWORDS: Bloom’s: Remember DATE CREATED: 1/30/2019 11:34 AM DATE MODIFIED: 4/13/2019 9:54 AM 3. In an information system, data is information that has been transformed into input that is valuable to users. a. True b. False Copyright Cengage Learning. Powered by Cognero. Page 4 ANSWER: False RATIONALE: Information is data that has been transformed into output that is valuable to users. POINTS: 1 DIFFICULTY: Easy REFERENCES: 5 QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: SAD.12e.01.02 - Describe the five main components of an information system NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: Information System Components KEYWORDS: Bloom’s: Understand DATE CREATED: 1/30/2019 11:34 AM DATE MODIFIED: 4/8/2019 3:37 PM 4. Transaction processing (TP) systems are inefficient because they process a set of transaction-related commandsindividually rather than as a group. a. True b. False ANSWER: False RATIONALE: Transaction processing (TP) systems are efficient because they process a set of transaction-related commands as a group rather than individually. POINTS: 1 DIFFICULTY: Easy REFERENCES: 12 QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: SAD.12e.01.05 - Identify the seven types of information systems used in business NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: Business Information Systems KEYWORDS: Bloom’s: Understand DATE CREATED: 1/30/2019 11:34 AM DATE MODIFIED: 4/8/2019 3:37 PM 5. In a knowledge management system, a knowledge base consists of logical rules that identify data patterns andrelationships. a. True b. False ANSWER: False RATIONALE: A knowledge management system uses inference rules, which are logical rules that identifydata patterns and relationships. POINTS: 1 DIFFICULTY: Easy REFERENCES: 13 QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: SAD.12e.01.05 - Identify the seven types of information systems used in business Copyright Cengage Learning. Powered by Cognero. Page 5 NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: Business Information Systems KEYWORDS: Bloom’s: Remember DATE CREATED: 1/30/2019 11:34 AM DATE MODIFIED: 4/8/2019 3:37 PM 6. Most large companies require systems that combine transaction processing, business support, knowledge management,and user productivity features. a. True b. False ANSWER: True RATIONALE: Most large companies require systems that combine transaction processing, businesssupport, knowledge management, and user productivity features. POINTS: 1 DIFFICULTY: Moderate REFERENCES: 15 QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: SAD.12e.01.05 - Identify the seven types of information systems used in business NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: Business Information Systems KEYWORDS: Bloom’s: Remember DATE CREATED: 1/30/2019 11:34 AM DATE MODIFIED: 4/13/2019 10:00 AM 7. Since middle managers focus on a longer time frame, they need less detailed information than top managers, butsomewhat more than supervisors who oversee day-to-day operations. a. True b. False ANSWER: False RATIONALE: Because they focus on a somewhat shorter time frame, middle managers need more detailed information than top managers but somewhat less than supervisors who overseeday-to-day operations. POINTS: 1 DIFFICULTY: Moderate REFERENCES: 17 QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: SAD.12e.01.06 - Describe the types of information the four classes of users need NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: What Information Do Users Need? KEYWORDS: Bloom’s: Understand DATE CREATED: 1/30/2019 11:34 AM DATE MODIFIED: 4/8/2019 3:37 PM 8. Many companies find that a trend called empowerment, which gives employees more responsibility and Copyright Cengage Learning. Powered by Cognero. Page 6 accountability,improves employee motivation and increases customer satisfaction. Copyright Cengage Learning. Powered by Cognero. Page 7 a. True b. False ANSWER: True RATIONALE: Many companies find that a trend called empowerment, which gives employees more responsibility and accountability, improves employee motivation and increases customer satisfaction. POINTS: 1 DIFFICULTY: Easy REFERENCES: 17 QUESTION TYPE: True / False HAS VARIABLES: False LEARNING OBJECTIVES: SAD.12e.01.06 - Describe the types of information the four classes of users need NATIONAL STANDARDS: United States - BUSPROG: Technology TOPICS: What Information Do Users Need? KEYWORDS: What Information Do Users Need? DATE CREATED: 1/30/2019 11:34 AM DATE MODIFIED: 4/8/2019 3:37 PM