, Influence The Psychology of Persuasion test bank questions answers 9780063136892 Robert B. Cialdini
Contents
15 open questions and answers.....................................................................................................3
Chapter 1: Weapons of Influence..................................................................3
Chapter 2: Reciprocity – The Obligation to Give Back...................................3
Chapter 3: Social Proof – Looking to Others for Guidance............................4
Chapter 4: Scarcity – The Power of Limited Availability................................4
15 multiple choice questions – answers separate........................................................................5
Chapter 5: Weapons of Influence..................................................................5
Chapter 6: The Old Give and Take................................................................6
Chapter 7: Hobgoblins of the Mind...............................................................6
Chapter 8: Truths Are Us...............................................................................7
18 fill in the blank questions.........................................................................................................8
Chapter 9: Influence.....................................................................................8
Chapter 10: Participants of reciprocation......................................................9
Chapter 11: Stay commited..........................................................................9
Chapter 12: Proof of what?...........................................................................9
15 true/untrue questions..............................................................................................................10
Chapter 13: Decisions.................................................................................10
Chapter 14: Obligations?............................................................................11
Chapter 15: Proof it to me!.........................................................................11
Chapter 16: Stance.....................................................................................11
Elaboration on true/untrue questions.........................................................12
30 core concepts explained briefly..............................................................................................14
, Influence The Psychology of Persuasion test bank questions answers 9780063136892 Robert B. Cialdini
15 open questions and answers
Chapter 1: Weapons of Influence
1. What is the main premise of the book regarding human
decision-making?
Cialdini argues that people rely on mental shortcuts, or heuristics, to
make decisions efficiently. These shortcuts can be exploited by
persuasive techniques, often leading to automatic compliance.
2. How does the concept of “click, whirr” explain automatic
human responses?
The “click, whirr” mechanism refers to the automatic, unthinking
responses triggered by certain stimuli. For example, when people hear
the word "because," they are more likely to comply with a request,
even if the reason provided is weak.
3. What role do heuristics play in persuasion?
Heuristics simplify decision-making by allowing individuals to rely on
general rules rather than deep analysis. However, these shortcuts can
be manipulated by those who understand them, making people
vulnerable to persuasion tactics.
4. How do the six principles of influence relate to real-life
situations?
The six principles—reciprocity, commitment/consistency, social proof,
authority, liking, and scarcity—are present in everyday interactions,
from marketing campaigns to social behavior, affecting the choices
people make without them realizing it.
Chapter 2: Reciprocity – The Obligation to Give Back
5. Why is reciprocity such a powerful tool in persuasion?
Humans feel compelled to return favors or kindnesses received,
creating an obligation that can be leveraged by persuaders. Even
small, unsolicited gifts can make people feel indebted, increasing
compliance.
6. What are some real-world examples of reciprocity being used
effectively?
Businesses use free samples, charities send "gifts" like address labels,