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"Master the NAB NHA Exam - Human Resources: Answer Key and Explanations"

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"Master the NAB NHA Exam - Human Resources: Answer Key and Explanations"

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Uploaded on
February 4, 2025
Number of pages
24
Written in
2024/2025
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Exam (elaborations)
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1. What is the main purpose of a job analysis?

A. To determine employee compensation

B. To understand the responsibilities and requirements of a job

C. To evaluate employee performance

D. To establish a career development plan

Answer: b) To understand the responsibilities and requirements of a job

Rationale: Job analysis provides the detailed information about job duties
and qualifications needed to perform tasks, helping with recruitment and
performance evaluations.



2. What is a '360-degree feedback' system?

A. Feedback only from the employee’s supervisor
B. Feedback from various sources, including peers, subordinates, and
supervisors

C. Feedback exclusively from customers

D. Feedback based solely on personal performance goals

Answer: b) Feedback from various sources, including peers, subordinates,
and supervisors

Rationale: 360-degree feedback is a comprehensive evaluation system where
employees receive feedback from all directions within the organization.



3. What does 'diversity' in human resources refer to?

A. Hiring employees of similar backgrounds

,B. Hiring only employees from a certain demographic

C. Creating a workforce with varied skills, backgrounds, and perspectives

D. Limiting the hiring process to only senior-level positions
Answer: c) Creating a workforce with varied skills, backgrounds, and
perspectives

Rationale: Diversity in HR is about creating an inclusive work environment
where employees from various backgrounds can contribute and thrive.



4. What does 'at-will employment' mean?

A. Employees can only be fired for misconduct

B. Employees can be terminated at any time for any legal reason

C. Employees must stay in the job for a specific period

D. Employees can only leave the job with a written notice

Answer: b) Employees can be terminated at any time for any legal reason
Rationale: At-will employment allows employers to terminate employees at
any time for any lawful reason, as long as the reason is not discriminatory or
in violation of other laws.



5. What is an advantage of a decentralized HR structure?

A. Increased standardization of HR practices across the organization

B. Greater flexibility in addressing local needs and challenges

C. Reduced employee autonomy

D. Centralized decision-making authority

Answer: b) Greater flexibility in addressing local needs and challenges

, Rationale: Decentralized HR allows different divisions or regions to manage
HR functions tailored to their unique needs, improving responsiveness.



6. Which of the following best describes the concept of 'work-life balance'?

A. Only working during business hours

B. Ensuring employees are satisfied with their pay
C. Creating an environment where employees can balance work
responsibilities with personal life

D. Encouraging employees to work overtime for additional benefits

Answer: c) Creating an environment where employees can balance work
responsibilities with personal life
Rationale: Work-life balance refers to creating policies and environments
that allow employees to manage their work and personal lives effectively
without burnout.



7. Which of the following is a common approach to improving workplace
morale?

A. Offering more paid holidays only

B. Increasing employee involvement in decision-making processes

C. Ignoring feedback from employees

D. Providing monetary rewards exclusively

Answer: b) Increasing employee involvement in decision-making processes

Rationale: Involving employees in decision-making helps them feel valued
and engaged, which can significantly boost workplace morale.

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