Arby's Training EXAM QUESTIONS AND
CORRECT DETAILED ANSWERS WITH
RATIONALES (VERIFIED ANSWERS)
|ALREADY GRADED A+ 2025 NEW
UPDATE
What does BLAST stand for? - Answers - ✔✔Believe
Listen
Apologize
Solve
Thank
BLAST = - Answers - ✔✔Believe
Listen
Apologize
Solve
Thank
Arby's values: - Answers - ✔✔- dream big
- make a difference
- play fair
- have fun
- work hard
- get it done
What are the four basics of friendly service? - Answers - ✔✔Smile
Say Thank You
Greet
Make Eye Contact
Team Member Principles - Answers - ✔✔1. we're friendly
2. we're proud
3. we put customers first
4. we find a way to make it right
What is the five step training method? - Answers - ✔✔Tell
Show
Let Do
Observe
Prasie Progress
, Management Principles - Answers - ✔✔1. we're fully staffed
2. we train, trust, & empower
3. we set examples
4. we treat our team members right
What is the service time for front counter?
What is the service time for drive thru? - Answers - ✔✔FC - 90 sec.
DT - 50/60/75 sec.
Employees with what symptoms should not come to work: - Answers - ✔✔Vomiting or
diarrhea, sore throat, jaundice
Employees are required to wash their hands when? - Answers - ✔✔A minimum of
every hour.
At the start of their shift.
After eating or drinking.
True/False: Employees are allowed to drink on the service line as long as they keep a
lid on the cup. - Answers - ✔✔FALSE
True/False: employees who are under the age of 18 may not turn the slicer off, but they
may take the sliced beef off the slicer plate. - Answers - ✔✔False
When must you wear slicer gloves? - Answers - ✔✔When cleaning, assembling, and
disassembling the slicer.
When slicing tomatoes.
The slicer may be closed ___ minutes before the doors are locked. - Answers - ✔✔0
minutes
An important safety tip when cleaning the slicer is to: - Answers - ✔✔Unplug the slicer!
True or False Stainless mesh safety gloves must be washed, rinsed and sanitized after
each use. - Answers - ✔✔True
When must you wear slicer safety gloves? - Answers - ✔✔When slicing tomatoes.
When cleaning, assembling, and disassembling the slicer.
How often is the slicer disassembled, washed, rinsed and sanitized? - Answers -
✔✔Every 4 hours
Top two safety practices - Answers - ✔✔1. hot foods hot / cold foods cold
2. clean every 4 hours
CORRECT DETAILED ANSWERS WITH
RATIONALES (VERIFIED ANSWERS)
|ALREADY GRADED A+ 2025 NEW
UPDATE
What does BLAST stand for? - Answers - ✔✔Believe
Listen
Apologize
Solve
Thank
BLAST = - Answers - ✔✔Believe
Listen
Apologize
Solve
Thank
Arby's values: - Answers - ✔✔- dream big
- make a difference
- play fair
- have fun
- work hard
- get it done
What are the four basics of friendly service? - Answers - ✔✔Smile
Say Thank You
Greet
Make Eye Contact
Team Member Principles - Answers - ✔✔1. we're friendly
2. we're proud
3. we put customers first
4. we find a way to make it right
What is the five step training method? - Answers - ✔✔Tell
Show
Let Do
Observe
Prasie Progress
, Management Principles - Answers - ✔✔1. we're fully staffed
2. we train, trust, & empower
3. we set examples
4. we treat our team members right
What is the service time for front counter?
What is the service time for drive thru? - Answers - ✔✔FC - 90 sec.
DT - 50/60/75 sec.
Employees with what symptoms should not come to work: - Answers - ✔✔Vomiting or
diarrhea, sore throat, jaundice
Employees are required to wash their hands when? - Answers - ✔✔A minimum of
every hour.
At the start of their shift.
After eating or drinking.
True/False: Employees are allowed to drink on the service line as long as they keep a
lid on the cup. - Answers - ✔✔FALSE
True/False: employees who are under the age of 18 may not turn the slicer off, but they
may take the sliced beef off the slicer plate. - Answers - ✔✔False
When must you wear slicer gloves? - Answers - ✔✔When cleaning, assembling, and
disassembling the slicer.
When slicing tomatoes.
The slicer may be closed ___ minutes before the doors are locked. - Answers - ✔✔0
minutes
An important safety tip when cleaning the slicer is to: - Answers - ✔✔Unplug the slicer!
True or False Stainless mesh safety gloves must be washed, rinsed and sanitized after
each use. - Answers - ✔✔True
When must you wear slicer safety gloves? - Answers - ✔✔When slicing tomatoes.
When cleaning, assembling, and disassembling the slicer.
How often is the slicer disassembled, washed, rinsed and sanitized? - Answers -
✔✔Every 4 hours
Top two safety practices - Answers - ✔✔1. hot foods hot / cold foods cold
2. clean every 4 hours
