ii
lOM oA R
cii P
i
SD| 14447089
Exam
Testi Banki Fori Psychiatrici Nursingi 7thi Editioni i
Contemporaryi Practicei byi Maryi Anni Boyd
Exam
Testi Banki Fori Psychiatrici Nursingi 7thi Editioni Contemporaryi Practicei byi
i Maryi Anni Boyd
, ii
lOM oA R
ii
c
i
SD|
P
14447089
.
Yoder-Wise:i Leadingi andi Managingi ini Nursing,i 7thi Edition
MULTIPLEi CHOICE
1. Ai nursei manageri ofi ai 20-bedi medicali uniti findsi thati 80%i ofi thei patientsi arei olderi
adults.i Shei isi askedi toi assessi andi adapti thei uniti toi betteri meeti thei uniquei needsi ofi
thei olderi adulti patient.i Usingi complexityi principles,i whati wouldi bei thei besti
approachi toi takei fori implementationi ofi thisi change?
a. Leveragei thei hierarchicali managementi positioni toi geti uniti staffi involvedi ini
assessmenti andi planning.
b. Engagei involvedi staffi ati alli levelsi ini thei decision-makingi process.
c. Focusi thei assessmenti oni thei uniti andi omiti thei hospitali andi communityi environment.
d. Hirei ai geriatrici specialisti toi overseei andi controli thei project.
ANS:i B
Complexityi theoryi suggestsi thati systemsi interacti andi adapti andi thati decisioni makingi
occursi throughouti thei systems,i asi opposedi toi beingi heldi ini ai hierarchy.i Ini complexityi
theory,i everyi voicei counts,i andi therefore,i alli levelsi ofi staffi wouldi bei involvedi ini
decisioni making.
TOP:i AONEi competency:i Communicationi andi Relationship-Building
2. Ai uniti manageri ofi ai 25-bedi medical/surgicali areai receivesi ai phonei calli fromi ai
nursei whoi hasi calledi ini sicki fivei timesi ini thei pasti month.i Hei tellsi thei
manageri thati hei veryi muchi wantsi to
comei toi worki wheni scheduledi buti musti ofteni carei fori hisi wife,i whoi isi undergoingi
treatment
fori breasti cancer.i Accordingi toi Maslow’si needi hierarchyi theory,i whati wouldi bei thei best
NURSINGTB.COMi approachi toi satisfyingi thei needsi ofi thisi nurse,i otheri staff,i and
patients?
a. Linei upi agencyi nursesi whoi cani bei calledi ini toi worki oni shorti notice.
b. Placei thei nursei oni unpaidi leavei fori thei remainderi ofi hisi wife’si treatment.
c. Sympathizei withi thei nurse’si dilemmai andi leti thei chargei nursei knowi
thati thisi nursei mayi bei callingi ini frequentlyi ini thei future.
d. Worki withi thei nurse,i staffingi office,i andi otheri nursesi toi arrangei hisi
scheduledi daysi offi aroundi hisi wife’si treatments.
, lOM ii oA R
Leadingi andi Managingi ini Nursing
i i i 7thi Editioni Yoder-Wisei Testi
c P
Bank i SD| 14447089
ANS:i D
Placingi thei nursei oni unpaidi leavei mayi threateni thei nurse’si capacityi toi meeti
physiologic
needsi andi demotivatei thei nurse.i Unsatisfactoryi coveragei ofi shiftsi oni shorti noticei couldi
affect
patienti carei andi threateni thei needsi ofi staffi toi feeli competent.i Arrangingi thei schedulei
around
thei wife’si needsi meetsi thei needsi ofi thei staffi andi ofi patientsi whilei satisfyingi thei
nurse’si need
fori affiliation.
TOP:i AONEi competency:i Communicationi andi Relationship-Building
3. Ai grievancei broughti byi ai staffi nursei againsti thei uniti manageri requiresi
mediation.i Ati thei firsti mediationi session,i thei staffi nursei repeatedlyi callsi thei
uniti manager’si actionsi unfair,i andi thei uniti manageri continuesi toi reiteratei thei
reasonsi fori thei actions.i Whati wouldi bei thei besti coursei ofi actioni ati thisi time?
a. Sendi thei twoi disputantsi awayi toi reachi theiri owni resolution.
b. Involvei anotheri staffi nursei ini thei discussioni fori clarityi issues.
c. Aski eachi partyi toi examinei theiri owni motivesi andi issuesi ini thei conflict.
d. Continuei toi listeni asi thei partiesi repeati theiri thoughtsi andi feelingsi
abouti thei conflict.
ANS:i C
Fori resolutioni ofi conflict,i onei shouldi addressi thei interestsi andi involvementi ofi
participantsi ini thei conflicti byi examiningi thei reali issuesi ofi alli parties.
TOP:i AONEi competency:i Communicationi andi Relationship-Building
4. Ati ai secondi negotiationi session,i thei uniti manageri andi staffi nursei arei unablei toi
reachi ai resolution.i Whati isi thei appropriatei nexti step?
a. Arrangei anotheri meetingi ini ai week’si timei soi asi toi allowi ai cooling-offi period.
b. Elevatei thei nexti negationi sessioni toi thei nexti manager,i onei leveli above.
c. Insisti thati participantsi continuei toi talki untili ai resolutioni hasi beeni reached.
d. Backi thei uniti manager’si actionsi andi endi thei dispute.
ANS:i B
Parti ofi leadershipi isi understandingi conflicti resolutioni andi abilityi toi negotiatei andi
managei fori resolutioni ofi issuesi andi concerns.i Thisi situationi hasi failedi ai secondi
negotiationi session,i elevationi toi ai manageri withi additionali trainingi toi facilitatei conflicti
resolutioni isi importanti ati thisi point.
TOP:i AONEi competency:i Communicationi andi Relationship-Building
5. Thei manageri ofi ai surgicali areai hasi ai visioni fori thei futurei thati requiresi thei
additioni ofi RNi assistantsi ori unlicensedi personsi toi feed,i bathe,i andi ambulatei
patients.i Thei RNsi oni thei staff
, lOM ii oA R
Leadingi andi Managingi ini Nursing c i i i 7thi Editioni Yoder-Wisei Testi
P
Bank SD|i 14447089
havei alwaysi practiced
Stuvia.comi i-iin i ai iMarketplace
The primaryii nursing-delivery
toi Buyi andi Selli youriisystem i andi arei veryi resistanti toi thisi
Studyi Material
idea.
Whati wouldi bei thei besti initiali strategyi fori implementationi ofi thisi change?
NURSINGTB.COM
a. Exploringi thei valuesi andi feelingsi ofi thei RNi groupi ini relationshipi
toi thisi change
b. Leavingi thei RNsi alonei fori ai timei soi theyi cani thinki abouti thei changei
beforei iti isi implemented
c. Droppingi thei ideai andi tryingi fori thei changei ini ai yeari ori soi wheni
somei ofi thei presenti RNsi havei retired
d. Hiringi thei assistantsi andi allowingi thei RNsi toi seei whati goodi additionsi theyi
are
ANS:i A
Influencingi othersi requiresi emotionali intelligencei ini domainsi suchi asi empathy,i
handlingi relationships,i deepeningi self-awarenessi ini selfi andi others,i motivatingi others,i
andi managingi emotions.i Motivatingi othersi recognizesi thati valuesi arei powerfuli forcesi
thati influencei acceptancei ofi change.i Leavingi thei RNsi alonei fori ai periodi ofi timei
beforei implementationi doesi noti providei opportunityi toi explorei differenti perspectivesi
andi values.i Avoidingi discussioni untili thei teami changesi mayi noti promotei adoptioni ofi
thei changei untili therei isi opportunityi toi explorei perspectivesi andi valuesi relatedi toi thei
change.i Hiringi ofi thei assistantsi demonstratesi lacki ofi empathyi fori thei perspectivesi ofi
thei RNi staff.
TOP:i AONEi competency:i Knowledgei ofi thei Healthi Carei Environment
lOM oA R
cii P
i
SD| 14447089
Exam
Testi Banki Fori Psychiatrici Nursingi 7thi Editioni i
Contemporaryi Practicei byi Maryi Anni Boyd
Exam
Testi Banki Fori Psychiatrici Nursingi 7thi Editioni Contemporaryi Practicei byi
i Maryi Anni Boyd
, ii
lOM oA R
ii
c
i
SD|
P
14447089
.
Yoder-Wise:i Leadingi andi Managingi ini Nursing,i 7thi Edition
MULTIPLEi CHOICE
1. Ai nursei manageri ofi ai 20-bedi medicali uniti findsi thati 80%i ofi thei patientsi arei olderi
adults.i Shei isi askedi toi assessi andi adapti thei uniti toi betteri meeti thei uniquei needsi ofi
thei olderi adulti patient.i Usingi complexityi principles,i whati wouldi bei thei besti
approachi toi takei fori implementationi ofi thisi change?
a. Leveragei thei hierarchicali managementi positioni toi geti uniti staffi involvedi ini
assessmenti andi planning.
b. Engagei involvedi staffi ati alli levelsi ini thei decision-makingi process.
c. Focusi thei assessmenti oni thei uniti andi omiti thei hospitali andi communityi environment.
d. Hirei ai geriatrici specialisti toi overseei andi controli thei project.
ANS:i B
Complexityi theoryi suggestsi thati systemsi interacti andi adapti andi thati decisioni makingi
occursi throughouti thei systems,i asi opposedi toi beingi heldi ini ai hierarchy.i Ini complexityi
theory,i everyi voicei counts,i andi therefore,i alli levelsi ofi staffi wouldi bei involvedi ini
decisioni making.
TOP:i AONEi competency:i Communicationi andi Relationship-Building
2. Ai uniti manageri ofi ai 25-bedi medical/surgicali areai receivesi ai phonei calli fromi ai
nursei whoi hasi calledi ini sicki fivei timesi ini thei pasti month.i Hei tellsi thei
manageri thati hei veryi muchi wantsi to
comei toi worki wheni scheduledi buti musti ofteni carei fori hisi wife,i whoi isi undergoingi
treatment
fori breasti cancer.i Accordingi toi Maslow’si needi hierarchyi theory,i whati wouldi bei thei best
NURSINGTB.COMi approachi toi satisfyingi thei needsi ofi thisi nurse,i otheri staff,i and
patients?
a. Linei upi agencyi nursesi whoi cani bei calledi ini toi worki oni shorti notice.
b. Placei thei nursei oni unpaidi leavei fori thei remainderi ofi hisi wife’si treatment.
c. Sympathizei withi thei nurse’si dilemmai andi leti thei chargei nursei knowi
thati thisi nursei mayi bei callingi ini frequentlyi ini thei future.
d. Worki withi thei nurse,i staffingi office,i andi otheri nursesi toi arrangei hisi
scheduledi daysi offi aroundi hisi wife’si treatments.
, lOM ii oA R
Leadingi andi Managingi ini Nursing
i i i 7thi Editioni Yoder-Wisei Testi
c P
Bank i SD| 14447089
ANS:i D
Placingi thei nursei oni unpaidi leavei mayi threateni thei nurse’si capacityi toi meeti
physiologic
needsi andi demotivatei thei nurse.i Unsatisfactoryi coveragei ofi shiftsi oni shorti noticei couldi
affect
patienti carei andi threateni thei needsi ofi staffi toi feeli competent.i Arrangingi thei schedulei
around
thei wife’si needsi meetsi thei needsi ofi thei staffi andi ofi patientsi whilei satisfyingi thei
nurse’si need
fori affiliation.
TOP:i AONEi competency:i Communicationi andi Relationship-Building
3. Ai grievancei broughti byi ai staffi nursei againsti thei uniti manageri requiresi
mediation.i Ati thei firsti mediationi session,i thei staffi nursei repeatedlyi callsi thei
uniti manager’si actionsi unfair,i andi thei uniti manageri continuesi toi reiteratei thei
reasonsi fori thei actions.i Whati wouldi bei thei besti coursei ofi actioni ati thisi time?
a. Sendi thei twoi disputantsi awayi toi reachi theiri owni resolution.
b. Involvei anotheri staffi nursei ini thei discussioni fori clarityi issues.
c. Aski eachi partyi toi examinei theiri owni motivesi andi issuesi ini thei conflict.
d. Continuei toi listeni asi thei partiesi repeati theiri thoughtsi andi feelingsi
abouti thei conflict.
ANS:i C
Fori resolutioni ofi conflict,i onei shouldi addressi thei interestsi andi involvementi ofi
participantsi ini thei conflicti byi examiningi thei reali issuesi ofi alli parties.
TOP:i AONEi competency:i Communicationi andi Relationship-Building
4. Ati ai secondi negotiationi session,i thei uniti manageri andi staffi nursei arei unablei toi
reachi ai resolution.i Whati isi thei appropriatei nexti step?
a. Arrangei anotheri meetingi ini ai week’si timei soi asi toi allowi ai cooling-offi period.
b. Elevatei thei nexti negationi sessioni toi thei nexti manager,i onei leveli above.
c. Insisti thati participantsi continuei toi talki untili ai resolutioni hasi beeni reached.
d. Backi thei uniti manager’si actionsi andi endi thei dispute.
ANS:i B
Parti ofi leadershipi isi understandingi conflicti resolutioni andi abilityi toi negotiatei andi
managei fori resolutioni ofi issuesi andi concerns.i Thisi situationi hasi failedi ai secondi
negotiationi session,i elevationi toi ai manageri withi additionali trainingi toi facilitatei conflicti
resolutioni isi importanti ati thisi point.
TOP:i AONEi competency:i Communicationi andi Relationship-Building
5. Thei manageri ofi ai surgicali areai hasi ai visioni fori thei futurei thati requiresi thei
additioni ofi RNi assistantsi ori unlicensedi personsi toi feed,i bathe,i andi ambulatei
patients.i Thei RNsi oni thei staff
, lOM ii oA R
Leadingi andi Managingi ini Nursing c i i i 7thi Editioni Yoder-Wisei Testi
P
Bank SD|i 14447089
havei alwaysi practiced
Stuvia.comi i-iin i ai iMarketplace
The primaryii nursing-delivery
toi Buyi andi Selli youriisystem i andi arei veryi resistanti toi thisi
Studyi Material
idea.
Whati wouldi bei thei besti initiali strategyi fori implementationi ofi thisi change?
NURSINGTB.COM
a. Exploringi thei valuesi andi feelingsi ofi thei RNi groupi ini relationshipi
toi thisi change
b. Leavingi thei RNsi alonei fori ai timei soi theyi cani thinki abouti thei changei
beforei iti isi implemented
c. Droppingi thei ideai andi tryingi fori thei changei ini ai yeari ori soi wheni
somei ofi thei presenti RNsi havei retired
d. Hiringi thei assistantsi andi allowingi thei RNsi toi seei whati goodi additionsi theyi
are
ANS:i A
Influencingi othersi requiresi emotionali intelligencei ini domainsi suchi asi empathy,i
handlingi relationships,i deepeningi self-awarenessi ini selfi andi others,i motivatingi others,i
andi managingi emotions.i Motivatingi othersi recognizesi thati valuesi arei powerfuli forcesi
thati influencei acceptancei ofi change.i Leavingi thei RNsi alonei fori ai periodi ofi timei
beforei implementationi doesi noti providei opportunityi toi explorei differenti perspectivesi
andi values.i Avoidingi discussioni untili thei teami changesi mayi noti promotei adoptioni ofi
thei changei untili therei isi opportunityi toi explorei perspectivesi andi valuesi relatedi toi thei
change.i Hiringi ofi thei assistantsi demonstratesi lacki ofi empathyi fori thei perspectivesi ofi
thei RNi staff.
TOP:i AONEi competency:i Knowledgei ofi thei Healthi Carei Environment
