PART ONE DOCUMENT
This document consists of
1] full detailed notes for prescribed book and study guide
2] quick links for reference in this document
PROPERTY OF MAUREEN DAVID 1
,Hi Learners,
Thank you for purchasing my document.
Firstly, I want you to know that I have worked hard to ensure that
all answers contained in this booklet is 99% correct.
I have incorporated detailed notes from the prescribed book
MNG2601 study guide. There is two parts to this bundle. Part
one contains theory and part two contains questions and
answers. This makes it easier to focus on one document when
studying. All the relevant needed facts are included to help you
expand your knowledge in the easiest way possible. I have
included the questions and answers from the assignments, self-
assessments and mock tests to help you learn.
I do hope that you find this booklet resourceful and something to
keep with you during your career for reference in work.
If you need any other notes or guidance, email me on
Happy studying!
Maureen
PROPERTY OF MAUREEN DAVID 2
,SOME QUICK REFERENCE TO PAGES
Managers and management [prescribed book 29] -pg. 40 pdfs
Six components of management:
Management is a process
Balancing effectiveness and efficiency
Levels and areas of management
The role distribution of managers
Managerial skills
Management theories and the management environment
Planning
organisational vision, mission and goals
The benefits and costs associated with planning
Types of plan
Strategic, tactical and operational plans
Single-use, standing and individual plans
Barriers to effective planning
STRATEGIC MANAGEMENT
Strategy and strategic management
corporate growth strategies
Strategy implementation
Strategic control
Branding
DECISION MAKING
problems, problem-solving and decision-making
Types of managerial decisions
PROPERTY OF MAUREEN DAVID 3
,Certainty, uncertainty and high risk
The decision-making process
Advantages and disadvantages of group decision-making
Techniques for improving group decision making
The Kepner-Fourie method
Information management
The basic functioning of an information system
Characteristics and costs of useful information
Classification of information systems
Developing an information system
Principles of organising
Authority
centralised or decentralised
The departmentalisation approach organisation structure
Delegation
Individual behaviour in the organisation
Individual qualities
The Big Five personality dimensions
Concepts about personality and work
Hollands classification
Four major sources of self-efficiency
The Myers-Briggs Type indicator [MBTI]
Perceptual grouping
emotional intelligence
Cooper and Sawaf
MARS model of individual behaviour and results
Bonitz identifies 10 performance
PROPERTY OF MAUREEN DAVID 4
, TOPIC 1: THE NATURE OF MANAGEMENT
LEARNING UNIT ONE: THE MANAGEMENT PROCESS
All organisations are put together by a group of people who strive towards a common
purpose or goal. These people are responsible for executing plans in order to achieve
the goals. They are the managers of modern organisations and influence the success
of their organisations.
1.1 Managers and management [prescribed book 29] -pg. 40 pdfs
Understanding the importance of managers and management in modern society.
Changes that impact managers:
• Growing globalization of economics
• Technological innovations
• Trends towards democratization
• Increasing social imbalances.
Managers need to keep pace with changing technology and find ways to incorporate
internet and e-business in their strategies and business models and be competitive
with the uncertain environment.
The field of management is undergoing a revolution that demands that management
does more with less to see change rather than stability. To create a vison and cultural
values that allow people to create collaboration and enabling workplace.
Managers have direct influence on company’s employees and have the responsibility
for inculcating values, beliefs, norms and values of top management for the long-
term sustainability of the organisation.
2.2 Management and the management process [prescribed book 30]
Define management and explain the management process.
Management is defined as the process of working with and through others to achieve
organisational objectives as efficiently and effectively as possible within a changing
environment
Six components of management:
1. management is a process
2. working with and through others
3. achieve organisational goals and objectives
4. balance effectiveness and efficiency
5. make the most of limited and scarce resources
6. coping with a changing environment.
PROPERTY OF MAUREEN DAVID 5