Okstate Exam Questions and Answers
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Human Resources Management - ✔✔The activities that center on the attraction
development, and retention of high quality employees
Human Capital - ✔✔The economic value of what our employees can produce or the
services that they provide
Social Capital - ✔✔The connections between individuals and how they fit within their
organizations
Job - ✔✔Collection of related tasks, duties, and responsibilities
Position - ✔✔The job held by the individual
Job Analysis - ✔✔Helps us understand the job as it exists
Job Design - ✔✔Allows us to change the job as needed
Job Description - ✔✔A summary of the tasks, duties, and responsibilities that are
associated with a particular job
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,Job Specification - ✔✔Outlines the minimum qualifications that a potential employee
must possess to be successful at that job in terms of the knowledge, skills, abilities, and
other characteristics.
Forecasting - ✔✔Process of predicting both the labor demand and labor supply for the
different jobs in an organization
The Goal of Forecasting - ✔✔To determine whether we expect a labor surplus or labor
shortage
Recruiting - ✔✔The process of finding and attracting new employees
Internal Recruiting - ✔✔Using existing employees to fill vacancies within the
organization
Internal Recruiting Pros - ✔✔~Knowledge of the employee's current performance
~Enhanced loyalty
~Lower cost
~Less time consuming
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, ~Consistency in the workplace
Internal Recruiting Cons - ✔✔~ Creating another opening
~Limiting your pool of options
~Not gaining a unique perspective someone from outside the organization could offer
External Recruiting - ✔✔Process of finding and attracting potential employees from
outside the organization
External Recruiting Pros - ✔✔~New Perspectives
~Larger pool of potential recruits
~Training only one new person vs. two
External Recruiting Cons - ✔✔~Expensive
~Time-consuming
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