MGMT 3013 Final Pappas Exam
Questions and Answers 100% Pass
Management - ✔✔The organization and coordination of the activities of a business in
order to achieve organizational goals.
What are the four major functions of management? - ✔✔Planning, Organizing, Leading,
Controlling
How did the Gilbreths go about testing their theories on movement and motion
studies? - ✔✔They used their children
What style of management is Frederick Taylor known for? - ✔✔Scientific management
Scientific management - ✔✔The study of work methods to improve productivity
Despite the negative connotation associated with bureaucracies, Weber's main point of
associating them with organizations was that they require structure, order and process
to be __. - ✔✔efficient
In Maslow's hierarchy of needs, which of the following is the lowest level? -
✔✔Physiological needs
Brittie Donald, All Rights Reserved © 2025 1
, Named after a failed study led by Elton Mayo, what theory has helped researchers to
understand that employees are social beings who seek attention form their superiors? -
✔✔Hawthorne Effect
Who introduced the idea that there are two types of managers? - ✔✔McGregor
In McGregor's theory, which type of people need close supervision, strict controls and
incentives to perform? - ✔✔Theory X
What is the correct order for the four steps in a systems loop? - ✔✔inputs, processing,
outputs, feedback
A systems view - ✔✔Considers the organization as a set of interrelated parts
The contingency perspective - ✔✔assumes that the external environment is constantly
changing whether it be competition or customer preferences.
What skills does a good manager need to have? - ✔✔Conceptual skills, human skills,
technical skills, and a variety of soft skills.
Values - ✔✔Important and lasting beliefs or ideals shared by the members of a culture
about what is good or bad and desirable or undesirable.
Attitudes - ✔✔A learned predisposition to respond in a certain manner toward a given
object or situation.
Brittie Donald, All Rights Reserved © 2025 2
Questions and Answers 100% Pass
Management - ✔✔The organization and coordination of the activities of a business in
order to achieve organizational goals.
What are the four major functions of management? - ✔✔Planning, Organizing, Leading,
Controlling
How did the Gilbreths go about testing their theories on movement and motion
studies? - ✔✔They used their children
What style of management is Frederick Taylor known for? - ✔✔Scientific management
Scientific management - ✔✔The study of work methods to improve productivity
Despite the negative connotation associated with bureaucracies, Weber's main point of
associating them with organizations was that they require structure, order and process
to be __. - ✔✔efficient
In Maslow's hierarchy of needs, which of the following is the lowest level? -
✔✔Physiological needs
Brittie Donald, All Rights Reserved © 2025 1
, Named after a failed study led by Elton Mayo, what theory has helped researchers to
understand that employees are social beings who seek attention form their superiors? -
✔✔Hawthorne Effect
Who introduced the idea that there are two types of managers? - ✔✔McGregor
In McGregor's theory, which type of people need close supervision, strict controls and
incentives to perform? - ✔✔Theory X
What is the correct order for the four steps in a systems loop? - ✔✔inputs, processing,
outputs, feedback
A systems view - ✔✔Considers the organization as a set of interrelated parts
The contingency perspective - ✔✔assumes that the external environment is constantly
changing whether it be competition or customer preferences.
What skills does a good manager need to have? - ✔✔Conceptual skills, human skills,
technical skills, and a variety of soft skills.
Values - ✔✔Important and lasting beliefs or ideals shared by the members of a culture
about what is good or bad and desirable or undesirable.
Attitudes - ✔✔A learned predisposition to respond in a certain manner toward a given
object or situation.
Brittie Donald, All Rights Reserved © 2025 2
