Questions and Answers 100% Pass
Skinner - ✔✔--Reinforcement theory***
--Applied principles of the reinforcement theory to the educational and learning process
--Proposed that learning results from the association between behaviors and rewards
Kirkpatrick - ✔✔--Created a four level model with which to categorize training criteria
Level 1—reaction criteria
•Measures of trainee impressions of the training program
•Affective reactions & utility judgments
Level 2—learning criteria
•Measures that assess how much was learned in the training program
•Immediate knowledge, knowledge retention, & behavior/skill demonstration
Level 3—behavioral criteria
•Measures of how well the behaviors learned in training transfer to the job
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, •Transfer
Level 4—results criteria
•Measures of how well training can be related to organizational outcomes such as
productivity gains, cost savings, error reductions, or increased customer satisfaction
•Results
--Internal criteria (reaction & learning)
Measures that assess trainee reactions to and learning in the training program; generally
assessed before trainees leave the training program
--External criteria (behavioral & results)
Measures that assess whether changes as a result of training occur when trainees are
back on the job
Reinforcement Theory - ✔✔--Works by increasing or decreasing the likelihood of a
behavior happening again
Reward --> increase
Punishment --> decrease
--Reinforcement: increases likelihood of a behavior
--Punishment: decreases likelihood of a behavior
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