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Industrial Psychology Exam 3 Questions and Answers 100% Pass

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Industrial Psychology Exam 3 Questions and Answers 100% Pass Skinner - --Reinforcement theory*** --Applied principles of the reinforcement theory to the educational and learning process --Proposed that learning results from the association between behaviors and rewards Kirkpatrick - --Created a four level model with which to categorize training criteria Level 1—reaction criteria •Measures of trainee impressions of the training program •Affective reactions & utility judgments Level 2—learning criteria •Measures that assess how much was learned in the training program •Immediate knowledge, knowledge retention, & behavior/skill demonstration Level 3—behavioral criteria •Measures of how well the behaviors learned in training transfer to the job 2Brittie Donald, All Rights Reserved © 2025 •Transfer Level 4—results criteria •Measures of how well training can be related to organizational outcomes such as productivity gains, cost savings, error reductions, or increased customer satisfaction •Results --Internal criteria (reaction & learning) Measures that assess trainee reactions to and learning in the training program; generally assessed before trainees leave the training program --External criteria (behavioral & results) Measures that assess whether changes as a result of training occur when trainees are back on the job Reinforcement Theory - --Works by increasing or decreasing the likelihood of a behavior happening again Reward --> increase Punishment --> decrease --Reinforcement: increases likelihood of a behavior --Punishment: decreases likelihood of a behavior 3Brittie Donald, All Rights Reserved © 2025 --Learning results from association between behaviors & rewards ~Positive reinforcement: Add desirable stimulus; increase behavior ~Negative reinforcement: Remove undesirable stimulus; increase behavior ~Positive punishment: Add undesirable stimulus; decrease behavior ~Negative punishment: Remove desirable stimulus; decrease behavior Social Learning Theory - --proposes that there are many ways to learn including: ~Behavioral modeling (i.e. policeman taking gun out of holster) •1. Observe actual job incumbents demonstrate positive modeling behaviors •2. Rehearse before using role-playing •3. Receive feedback on rehearsal •4. Try behavior on the job --Book definition: cognitive theory that proposes that th

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Industrial Psychology Exam 3
Questions and Answers 100% Pass


Skinner - ✔✔--Reinforcement theory***


--Applied principles of the reinforcement theory to the educational and learning process


--Proposed that learning results from the association between behaviors and rewards


Kirkpatrick - ✔✔--Created a four level model with which to categorize training criteria


Level 1—reaction criteria


•Measures of trainee impressions of the training program


•Affective reactions & utility judgments


Level 2—learning criteria


•Measures that assess how much was learned in the training program


•Immediate knowledge, knowledge retention, & behavior/skill demonstration


Level 3—behavioral criteria


•Measures of how well the behaviors learned in training transfer to the job




Brittie Donald, All Rights Reserved © 2025 1

, •Transfer


Level 4—results criteria


•Measures of how well training can be related to organizational outcomes such as

productivity gains, cost savings, error reductions, or increased customer satisfaction


•Results


--Internal criteria (reaction & learning)


Measures that assess trainee reactions to and learning in the training program; generally

assessed before trainees leave the training program


--External criteria (behavioral & results)


Measures that assess whether changes as a result of training occur when trainees are

back on the job


Reinforcement Theory - ✔✔--Works by increasing or decreasing the likelihood of a

behavior happening again


Reward --> increase


Punishment --> decrease


--Reinforcement: increases likelihood of a behavior


--Punishment: decreases likelihood of a behavior




Brittie Donald, All Rights Reserved © 2025 2

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