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what term is defined as the study and application of positive oriented human resource strengths and
psychological capacities that can be measured, developed, and effectively managed for performance in
today's workplace - ANS-positive organizational behavior
what are the three levels of positive psychology - ANS-1. valued subjective experiences
2. positive individual traits
3. civic virtues and citizenship
the HRW model is made up of what three things - ANS-1. health
2. relationships
3. work performance
what percentage of HRW is genetic - ANS-50%
what percentage of HRW is from life circumstances - ANS-10%
what percentage of HRW is from intentional activity - ANS-40%
what term is defined as the personal belief in how well one can execute courses of action required to
deal with prospective situations - ANS-self-efficacy
what are the types of self-efficacy - ANS-1. specific (task)
2. general (trait)
what are the 4 things that make up self-efficacy - ANS-1. master experiences or performance
attainments
2. vicarious experiences or modeling
3. social persuasion
4. physiological and psychological arousal
what are three types of training on efficacy - ANS-1. guided mastery
2. cognitive mastery
3. self-regulatory competencies
, what term is defined as a positive motivational state that is based on an interactively derived sense of
successful agency and pathways - ANS-hope
what term is defined as the capacity to rebound or bounce back from adversity, conflict, failure, of even
positive events, progress, and increased responsibility - ANS-resiliency
what are the three factors that resiliency is influenced and developed by - ANS-1. assets
2. risks
3. adaptational process
what are the 4 characterizations of PsyCap - ANS-1. having confidence to take on and put in effort to
succeed at challenging tasks
2. making a positive attribution about succeeding now and in the future
3. persevering toward goals and redirecting paths to goals in order to succeed
4. sustaining and bouncing back and even beyond to attain success
what term involves flexibility, adjustment, adaptability, and continuous responsiveness to change and
uncertainty that can otherwise represent a source of psychological strain and challenge one's well being
over the long term - ANS-bouncing back
what term is described as a positive appraisal of circumstances and probability for success based on
motivated effort and perseverance - ANS-psycap
what term is defined as the subset of social intelligence that involves the ability to monitor one's own
and others' feelings and emotions, to discriminate among them, and to use this information to guide
one's thinking and actions - ANS-emotional intelligence
what are goleman's 5 dimensions to emotional intelligence - ANS-1. self-awareness
2. self-management
3. self-motivation
4. empathy
5. social skills
T/F emotional intelligence can be learned and developed - ANS-true
what 4 criteria must be met to be considered a POB construct - ANS-1. based on theory and research
2. valid measures
3. "state-like"; open to development
4. managed for performance improvement
what are the 6 positive psychological capacities that meet POB - ANS-1. efficacy
2. optimism
3. hope
4. resiliency
5. SWB/happiness
6. emotional intelligence