UPDATED ACTUAL Exam Questions and
CORRECT Answers
Contingency Theory - CORRECT ANSWER - This theory argues that there is no single
way of leading and that every leadership style should be based on certain situations, which
signifies that there are certain people who perform at the maximum level in certain places; but at
minimal performance when taken out of their element.
Equity Theory - CORRECT ANSWER - According to the theory, finding this fair balance
serves to ensure a strong and productive relationship is achieved with the employee, with the
overall result being contented, motivated employees
Expectancy Theory - CORRECT ANSWER - As we constantly are predicting likely
futures, we create expectations about future events. If things seem reasonably likely and
attractive, we know how to get there and we believe we can 'make the difference' then this will
motivate us to act to make this future come true
Motivation is thus a combination of:
Valence: The value of the perceived outcome (What's in it for me?)
Instrumentality: The belief that if I complete certain actions then I will achieve the outcome.
(Clear path?)
Expectancy: The belief that I am able to complete the actions. (My capability?)
Expert Power - CORRECT ANSWER - The type of power resulting from specific
expertise or skills
Organizational Culture - CORRECT ANSWER - Is a system of shared assumptions,
values, and beliefs, which governs how people behave in organizations. These shared values
have a strong influence on the people in the organization and dictate how they dress, act, and
perform their jobs
, The Path-Goal Theory - CORRECT ANSWER - Theory based on specifying a leader's
style or behavior that best fits the employee and work environment in order to achieve a goal
(House, Mitchell, 1974). The goal is to increase your employees' motivation, empowerment, and
satisfaction so they become productive members of the organization
Referent Power - CORRECT ANSWER - The type of power that is based on pure
admiration
Span of control - CORRECT ANSWER - Term now used more commonly in business
management, particularly human resource management. This refers to the number of
subordinates a supervisor has
Transformational Leadership - CORRECT ANSWER - Leadership theory states that this
process is by which a person interacts with others and is able to create a solid relationship that
results in a high percentage of trust, that will later result in an increase of motivation, both
intrinsic and extrinsic, in both leaders and followers
The Army Definition of Leadership - CORRECT ANSWER - The process of influencing
people by providing purpose, direction, and motivation while operating to accomplish the
mission and improve the organization
Great Man Theory - CORRECT ANSWER - Leaders are born and not made. Great leaders
will arise when there is a great need
Trait Theory of Leadership - CORRECT ANSWER - People are born with inherited traits.
Some traits are particularly suited to leadership. People who make good leaders have the right (or
sufficient) combination of traits
Role Theory of Leadership - CORRECT ANSWER - People define roles for themselves
and others based on social learning and reading. People form expectations about the roles that
they and others will play. People subtly encourage others to act within the role expectations they
have for them. People will act within the roles they adopt