TEST BANK FOR INFORMATION TECHNOLOGY PROJECT
o o o o o
MANAGEMENT, 9TH EDITION, KATHY SCHWALBE
o o o o
Chaptero1:oIntroductionotooProjectoManagement
TRUE/FALSE
1. Untilotheo1980s,oprojectomanagementoprimarilyofocusedoonoprovidingoscheduleoandoresourceodataotootop
omanagementoinotheomilitary,ocomputer,oandoconstructionoindustries.
ANS: T
Untilotheo1980s,oprojectomanagementoprimarilyofocusedoonoprovidingoscheduleoandoresourceodataotootopo
managementoinotheomilitary,ocomputer,oandoconstructionoindustries.oToday’soprojectomanagementooinv
olvesomuchomore,oandopeopleoinoeveryoindustryoandoeveryocountryomanageoprojects.
PTS: 1 DIF: Difficulty:o Easy REF: p.2
OBJ: LO:o1-1 NAT:o o BUSPROG:oTechnology TOP: Introduction
KEY: Bloom's:oKnowledge
2. Aodifferenceobetweenooperationsoandoprojectsoisothatooperationsoendowhenotheiroobjectivesohaveobeen
oreached,owhereasoprojectsodoonot.
ANS: F
Projectsoareodifferentofromooperationsoinothatotheyoendowhenotheiroobjectivesohaveobeenoreachedoorotheo
projectohasobeenoterminated.
PTS: 1 DIF: Difficulty:oModerate REF: p.4
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oComprehension
3. Everyoprojectoshouldohaveoaowell-definedoobjective.
ANS: T
Aoprojectohasoaouniqueopurpose.oEveryoprojectoshouldohaveoaowell-definedoobjective.
PTS: 1 DIF: Difficulty:o Easy REF: p.6
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oKnowledge
4. Projectsoshouldobeodevelopedoinoincrements.
ANS: T
Aoprojectoisodevelopedousingoprogressiveoelaboration.oProjectsoareooftenodefinedobroadlyowhenotheyoobe
gin,oandoasotimeopasses,otheospecificodetailsoofotheoprojectobecomeoclearer.oTherefore,oprojectsoshouldobe
odevelopedoinoincrements.
PTS: 1 DIF: Difficulty:oModerate REF: p.6
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oComprehension
, TEST BANK FOR INFORMATION TECHNOLOGY PROJECT
o o o o o
MANAGEMENT, 9TH EDITION, KATHY SCHWALBE
o o o o
5. Resourcesoinoaoprojectoshouldobeousedoeffectivelyobecauseotheyoareolimited.
ANS: T
Aoprojectorequiresoresources,ooftenofromovariousoareas.oResources,ohowever,oareolimitedoandomustobeous
edoeffectivelyotoomeetoprojectoandootherocorporateogoals.
PTS: 1 DIF: Difficulty:oModerate REF: p.o7
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oComprehension
6. Aoprojectomanager’soprimaryoroleoisotooprovideotheofundingoforoaoproject.
ANS: F
Aoprojectosponsorousuallyoprovidesotheodirectionoandofundingoforoaoproject.
PTS: 1 DIF: Difficulty:o Easy REF: p.7
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oKnowledge
7. Oneoofotheomainoreasonsowhyoprojectomanagementoisochallengingoisobecauseoofotheofactoroofouncertainty.
ANS:o o T
Aoprojectoinvolvesouncertainty.oEveryoprojectoisouniqueoandothusoitoisosometimesodifficultotoodefineoitso
oobjectivesoclearly,oestimateohowolongoitowillotakeotoocomplete,oorodetermineohowomuchoitowillocost.oThi
souncertaintyoisooneoofotheomainoreasonsoprojectomanagementoisosoochallenging.
PTS: 1 DIF: Difficulty:oModerate REF: p.7
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY:o o Bloom's:oComprehension
8. Questionsoaboutohowoaoteamowillotrackoscheduleoperformanceoisorelatedotooaoproject’soscope.
ANS: F
Projectoscopeodealsowithoquestionsosuchoas,o“Whatoworkowillobeodoneoasopartoofotheoproject?”,o“Whatoou
niqueoproduct,oservice,oororesultodoesotheocustomeroorosponsoroexpectofromotheoproject?”,ooro“Howowillot
heoscopeobeoverified?”
PTS: 1 DIF: Difficulty:oModerate REF: p.7
OBJ: LO:o1-2 NAT:o o BUSPROG:oTechnology TOP: WhatoisoaoProject?
KEY: Bloom's:oComprehension
9. Inoorderotoobeorealistic,oaoprojectomanageroshouldoalwaysosetodiscreteogoalsoinsteadoofoaorangeoof
oobjectives.
ANS:o o F
Projectsoinvolveouncertaintyoandolimitedoresources.oThusotheyorarelyofinishoaccordingotootheirooriginal
oscope,otime,oandocostogoals.oInsteadoofodiscreteotargetogoals,oitoisooftenomoreorealisticotoosetoaorangeoo
fogoals.
, TEST BANK FOR INFORMATION TECHNOLOGY PROJECT
o o o o o
MANAGEMENT, 9TH EDITION, KATHY SCHWALBE
o o o o
PTS: 1 DIF: Difficulty:oModerate REF: p.8
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oComprehension
10. Managingotheotripleoconstraintoprimarilyoinvolvesomakingotrade-offsobetweenoresourcesoandoquality.
ANS: F
Managingotheotripleoconstraintoinvolvesomakingotrade-
offsobetweenoscope,otime,oandocostogoalsoforoaooproject.oExperiencedoprojectomanagersoknowothatooneo
mustodecideowhichoaspectoofotheotripleoconstraintoisomostoimportant.
PTS: 1 DIF: Difficulty:o Easy REF: p.9
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProduct?
KEY: Bloom's:oKnowledge
11. Theoonlyoresponsibilityoofoaoprojectomanageroisotoomeetotheospecificoscope,otime,oandocostogoalsoofoa
oproject.
ANS:o o F
Projectomanagersomustostriveonotoonlyotoomeetospecificoscope,otime,ocost,oandoqualityogoalsoofoproject
sobutoalsoofacilitateotheoentireoprocessotoomeetotheoneedsoandoexpectationsoofopeopleoinvolvedoinoproje
ctoactivitiesooroaffectedobyothem.
PTS: 1 DIF: Difficulty:oModerate REF: p.9
OBJ: LO:o1-3 NAT:o o BUSPROG:oAnalytic
TOP:o o WhatoisoProjectoManagement? KEY:o o Bloom's:oComprehension
12. Aoproject’sostakeholdersoconsistoofoitsocustomers,ousers,oandosuppliers.
ANS: T
Stakeholdersoareotheopeopleoinvolvedoinooroaffectedobyoprojectoactivities,oandoincludeotheoprojectosponsor,oproj
ectoteam,osupportostaff,ocustomers,ousers,osuppliers,oandoevenoopponentsoofoaoproject.
PTS: 1 DIF: Difficulty:oModerate REF: p.10
OBJ: LO:o1-3 NAT:o o BUSPROG:oAnalytic
TOP: WhatoisoProjectoManagement? KEY:o o Bloom's:oComprehension
13. Opponentsoofoaoprojectodoonotobelongotootheocategoryoofostakeholders.
ANS: F
Stakeholdersoareotheopeopleoinvolvedoinooroaffectedobyoprojectoactivities,oandoincludeotheoprojectosponsor,oproj
ectoteam,osupportostaff,ocustomers,ousers,osuppliers,oandoevenoopponentsoofoaoproject.
PTS: 1 DIF: Difficulty:oModerate REF: p.10
OBJ: LO:o1-3 NAT:o o BUSPROG:oAnalytic
TOP: WhatoisoProjectoManagement? KEY:o o Bloom's:oComprehension
, TEST BANK FOR INFORMATION TECHNOLOGY PROJECT
o o o o o
MANAGEMENT, 9TH EDITION, KATHY SCHWALBE
o o o o
14. Theoimportanceoofostakeholders’oneedsoandoexpectationsoisolimitedotootheobeginningoofoaoproject.
ANS: F
Stakeholders’oneedsoandoexpectationsoareoimportantoinotheobeginningoandothroughoutotheolifeoofoaooproje
ct.oSuccessfuloprojectomanagersodevelopogoodorelationshipsowithoprojectostakeholdersotoounderstandoando
meetotheironeedsoandoexpectations.
PTS: 1 DIF: Difficulty:oModerate REF: p.11
OBJ: LO:o1-3 NAT:o o BUSPROG:oAnalytic
TOP: WhatoisoProjectoManagement? KEY: Bloom's:oComprehension
15. Projectoprocurementomanagementoprimarilyoinvolvesoidentifyingostakeholderoneedsowhileomanagingotheir
oengagementothroughoutotheolifeoofotheoproject.
ANS: F
Projectomanagementoknowledgeoareasodescribeotheokeyocompetenciesothatoprojectomanagersomustodev
elop.oProjectoprocurementomanagementoinvolvesoacquiringooroprocuringogoodsoandoservicesoforoaoprojec
tofromooutsideotheoperformingoorganization.
PTS: 1 DIF: Difficulty:oModerate REF: p.12
OBJ: LO:o1-3 NAT:o o BUSPROG:oTechnology
TOP: WhatoisoProjectoManagement? KEY: Bloom's:oComprehension
16. Theoprimaryoroleoofoprojectostakeholderomanagementoisotooensureothatotheoprojectowillosatisfyotheostated
oneedsoforowhichoitowasoundertaken.
ANS: F
Projectomanagementoknowledgeoareasodescribeotheokeyocompetenciesothatoprojectomanagersomustodev
elop.oProjectostakeholderomanagementoincludesoidentifyingoandoanalyzingostakeholderoneedsowhileoman
agingoandocontrollingotheiroengagementothroughoutotheolifeoofotheoproduct.
PTS: 1 DIF: Difficulty:oModerate REF: p.12
OBJ: LO:o1-3 NAT:o o BUSPROG:oTechnology
TOP: WhatoisoProjectoManagement? KEY: Bloom's:oComprehension
17. Projectohumanoresourceomanagementoisoconcernedowithomakingoeffectiveouseoofotheopeopleoinvolved
owithoaoproject.
ANS: T
Projectomanagementoknowledgeoareasodescribeotheokeyocompetenciesothatoprojectomanagersomustodev
elop.oProjectohumanoresourceomanagementoisoconcernedowithomakingoeffectiveouseoofotheopeopleoinvolv
edowithotheoproject.
PTS: 1 DIF: Difficulty:oModerate REF: p.12
OBJ: LO:o1-3 NAT:o o BUSPROG:oAnalytic
TOP: WhatoisoProjectoManagement? KEY: Bloom's:oComprehension
18. Stakeholderoanalyses,oworkorequests,oandoprojectochartersoareotoolsousedoinointegrationomanagement.
o o o o o
MANAGEMENT, 9TH EDITION, KATHY SCHWALBE
o o o o
Chaptero1:oIntroductionotooProjectoManagement
TRUE/FALSE
1. Untilotheo1980s,oprojectomanagementoprimarilyofocusedoonoprovidingoscheduleoandoresourceodataotootop
omanagementoinotheomilitary,ocomputer,oandoconstructionoindustries.
ANS: T
Untilotheo1980s,oprojectomanagementoprimarilyofocusedoonoprovidingoscheduleoandoresourceodataotootopo
managementoinotheomilitary,ocomputer,oandoconstructionoindustries.oToday’soprojectomanagementooinv
olvesomuchomore,oandopeopleoinoeveryoindustryoandoeveryocountryomanageoprojects.
PTS: 1 DIF: Difficulty:o Easy REF: p.2
OBJ: LO:o1-1 NAT:o o BUSPROG:oTechnology TOP: Introduction
KEY: Bloom's:oKnowledge
2. Aodifferenceobetweenooperationsoandoprojectsoisothatooperationsoendowhenotheiroobjectivesohaveobeen
oreached,owhereasoprojectsodoonot.
ANS: F
Projectsoareodifferentofromooperationsoinothatotheyoendowhenotheiroobjectivesohaveobeenoreachedoorotheo
projectohasobeenoterminated.
PTS: 1 DIF: Difficulty:oModerate REF: p.4
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oComprehension
3. Everyoprojectoshouldohaveoaowell-definedoobjective.
ANS: T
Aoprojectohasoaouniqueopurpose.oEveryoprojectoshouldohaveoaowell-definedoobjective.
PTS: 1 DIF: Difficulty:o Easy REF: p.6
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oKnowledge
4. Projectsoshouldobeodevelopedoinoincrements.
ANS: T
Aoprojectoisodevelopedousingoprogressiveoelaboration.oProjectsoareooftenodefinedobroadlyowhenotheyoobe
gin,oandoasotimeopasses,otheospecificodetailsoofotheoprojectobecomeoclearer.oTherefore,oprojectsoshouldobe
odevelopedoinoincrements.
PTS: 1 DIF: Difficulty:oModerate REF: p.6
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oComprehension
, TEST BANK FOR INFORMATION TECHNOLOGY PROJECT
o o o o o
MANAGEMENT, 9TH EDITION, KATHY SCHWALBE
o o o o
5. Resourcesoinoaoprojectoshouldobeousedoeffectivelyobecauseotheyoareolimited.
ANS: T
Aoprojectorequiresoresources,ooftenofromovariousoareas.oResources,ohowever,oareolimitedoandomustobeous
edoeffectivelyotoomeetoprojectoandootherocorporateogoals.
PTS: 1 DIF: Difficulty:oModerate REF: p.o7
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oComprehension
6. Aoprojectomanager’soprimaryoroleoisotooprovideotheofundingoforoaoproject.
ANS: F
Aoprojectosponsorousuallyoprovidesotheodirectionoandofundingoforoaoproject.
PTS: 1 DIF: Difficulty:o Easy REF: p.7
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oKnowledge
7. Oneoofotheomainoreasonsowhyoprojectomanagementoisochallengingoisobecauseoofotheofactoroofouncertainty.
ANS:o o T
Aoprojectoinvolvesouncertainty.oEveryoprojectoisouniqueoandothusoitoisosometimesodifficultotoodefineoitso
oobjectivesoclearly,oestimateohowolongoitowillotakeotoocomplete,oorodetermineohowomuchoitowillocost.oThi
souncertaintyoisooneoofotheomainoreasonsoprojectomanagementoisosoochallenging.
PTS: 1 DIF: Difficulty:oModerate REF: p.7
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY:o o Bloom's:oComprehension
8. Questionsoaboutohowoaoteamowillotrackoscheduleoperformanceoisorelatedotooaoproject’soscope.
ANS: F
Projectoscopeodealsowithoquestionsosuchoas,o“Whatoworkowillobeodoneoasopartoofotheoproject?”,o“Whatoou
niqueoproduct,oservice,oororesultodoesotheocustomeroorosponsoroexpectofromotheoproject?”,ooro“Howowillot
heoscopeobeoverified?”
PTS: 1 DIF: Difficulty:oModerate REF: p.7
OBJ: LO:o1-2 NAT:o o BUSPROG:oTechnology TOP: WhatoisoaoProject?
KEY: Bloom's:oComprehension
9. Inoorderotoobeorealistic,oaoprojectomanageroshouldoalwaysosetodiscreteogoalsoinsteadoofoaorangeoof
oobjectives.
ANS:o o F
Projectsoinvolveouncertaintyoandolimitedoresources.oThusotheyorarelyofinishoaccordingotootheirooriginal
oscope,otime,oandocostogoals.oInsteadoofodiscreteotargetogoals,oitoisooftenomoreorealisticotoosetoaorangeoo
fogoals.
, TEST BANK FOR INFORMATION TECHNOLOGY PROJECT
o o o o o
MANAGEMENT, 9TH EDITION, KATHY SCHWALBE
o o o o
PTS: 1 DIF: Difficulty:oModerate REF: p.8
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProject?
KEY: Bloom's:oComprehension
10. Managingotheotripleoconstraintoprimarilyoinvolvesomakingotrade-offsobetweenoresourcesoandoquality.
ANS: F
Managingotheotripleoconstraintoinvolvesomakingotrade-
offsobetweenoscope,otime,oandocostogoalsoforoaooproject.oExperiencedoprojectomanagersoknowothatooneo
mustodecideowhichoaspectoofotheotripleoconstraintoisomostoimportant.
PTS: 1 DIF: Difficulty:o Easy REF: p.9
OBJ: LO:o1-2 NAT:o o BUSPROG:oAnalytic TOP: WhatoisoaoProduct?
KEY: Bloom's:oKnowledge
11. Theoonlyoresponsibilityoofoaoprojectomanageroisotoomeetotheospecificoscope,otime,oandocostogoalsoofoa
oproject.
ANS:o o F
Projectomanagersomustostriveonotoonlyotoomeetospecificoscope,otime,ocost,oandoqualityogoalsoofoproject
sobutoalsoofacilitateotheoentireoprocessotoomeetotheoneedsoandoexpectationsoofopeopleoinvolvedoinoproje
ctoactivitiesooroaffectedobyothem.
PTS: 1 DIF: Difficulty:oModerate REF: p.9
OBJ: LO:o1-3 NAT:o o BUSPROG:oAnalytic
TOP:o o WhatoisoProjectoManagement? KEY:o o Bloom's:oComprehension
12. Aoproject’sostakeholdersoconsistoofoitsocustomers,ousers,oandosuppliers.
ANS: T
Stakeholdersoareotheopeopleoinvolvedoinooroaffectedobyoprojectoactivities,oandoincludeotheoprojectosponsor,oproj
ectoteam,osupportostaff,ocustomers,ousers,osuppliers,oandoevenoopponentsoofoaoproject.
PTS: 1 DIF: Difficulty:oModerate REF: p.10
OBJ: LO:o1-3 NAT:o o BUSPROG:oAnalytic
TOP: WhatoisoProjectoManagement? KEY:o o Bloom's:oComprehension
13. Opponentsoofoaoprojectodoonotobelongotootheocategoryoofostakeholders.
ANS: F
Stakeholdersoareotheopeopleoinvolvedoinooroaffectedobyoprojectoactivities,oandoincludeotheoprojectosponsor,oproj
ectoteam,osupportostaff,ocustomers,ousers,osuppliers,oandoevenoopponentsoofoaoproject.
PTS: 1 DIF: Difficulty:oModerate REF: p.10
OBJ: LO:o1-3 NAT:o o BUSPROG:oAnalytic
TOP: WhatoisoProjectoManagement? KEY:o o Bloom's:oComprehension
, TEST BANK FOR INFORMATION TECHNOLOGY PROJECT
o o o o o
MANAGEMENT, 9TH EDITION, KATHY SCHWALBE
o o o o
14. Theoimportanceoofostakeholders’oneedsoandoexpectationsoisolimitedotootheobeginningoofoaoproject.
ANS: F
Stakeholders’oneedsoandoexpectationsoareoimportantoinotheobeginningoandothroughoutotheolifeoofoaooproje
ct.oSuccessfuloprojectomanagersodevelopogoodorelationshipsowithoprojectostakeholdersotoounderstandoando
meetotheironeedsoandoexpectations.
PTS: 1 DIF: Difficulty:oModerate REF: p.11
OBJ: LO:o1-3 NAT:o o BUSPROG:oAnalytic
TOP: WhatoisoProjectoManagement? KEY: Bloom's:oComprehension
15. Projectoprocurementomanagementoprimarilyoinvolvesoidentifyingostakeholderoneedsowhileomanagingotheir
oengagementothroughoutotheolifeoofotheoproject.
ANS: F
Projectomanagementoknowledgeoareasodescribeotheokeyocompetenciesothatoprojectomanagersomustodev
elop.oProjectoprocurementomanagementoinvolvesoacquiringooroprocuringogoodsoandoservicesoforoaoprojec
tofromooutsideotheoperformingoorganization.
PTS: 1 DIF: Difficulty:oModerate REF: p.12
OBJ: LO:o1-3 NAT:o o BUSPROG:oTechnology
TOP: WhatoisoProjectoManagement? KEY: Bloom's:oComprehension
16. Theoprimaryoroleoofoprojectostakeholderomanagementoisotooensureothatotheoprojectowillosatisfyotheostated
oneedsoforowhichoitowasoundertaken.
ANS: F
Projectomanagementoknowledgeoareasodescribeotheokeyocompetenciesothatoprojectomanagersomustodev
elop.oProjectostakeholderomanagementoincludesoidentifyingoandoanalyzingostakeholderoneedsowhileoman
agingoandocontrollingotheiroengagementothroughoutotheolifeoofotheoproduct.
PTS: 1 DIF: Difficulty:oModerate REF: p.12
OBJ: LO:o1-3 NAT:o o BUSPROG:oTechnology
TOP: WhatoisoProjectoManagement? KEY: Bloom's:oComprehension
17. Projectohumanoresourceomanagementoisoconcernedowithomakingoeffectiveouseoofotheopeopleoinvolved
owithoaoproject.
ANS: T
Projectomanagementoknowledgeoareasodescribeotheokeyocompetenciesothatoprojectomanagersomustodev
elop.oProjectohumanoresourceomanagementoisoconcernedowithomakingoeffectiveouseoofotheopeopleoinvolv
edowithotheoproject.
PTS: 1 DIF: Difficulty:oModerate REF: p.12
OBJ: LO:o1-3 NAT:o o BUSPROG:oAnalytic
TOP: WhatoisoProjectoManagement? KEY: Bloom's:oComprehension
18. Stakeholderoanalyses,oworkorequests,oandoprojectochartersoareotoolsousedoinointegrationomanagement.