AMAZON YO EXAM QUESTIONS AND ANSWERS

AMAZON YO EXAM QUESTIONS AND
ANSWERS
Carrier Managers - Answer-Provide training and guidance to cross dock/consolidation
partners to ensure that shipments meet Amazon's requirements

FC Associates - Answer-Identify and immediately report received product/shipments
that do not meet load acceptance criteria

FC Management - Answer-Ensure associates are trained to identify and immediately
report received product/shipments that do not meet load acceptance criteria, escalated
to FC Safety or NOC in a timely fashion for guidance, sign off on all freight refusals

FC Safety Department - Answer-Provide support and guidance in verifying the identified
risk of received product/shipments that do not meet load acceptance criteria

Retail/Vendor Management - Answer-Instruct vendors of Amazon's load
acceptance/rejection criteria, work with vendors to take required actions as needed by
our FC's to arrange a redelivery (they pay shipments only)

ROC - Answer-Transportation Ops, alert the Retail teams about refused product and
work with carriers and trans loaders to arrange a redelivery, appointment scheduling,
and load rework if needed

RTM - Answer-Regional Trans Info

CCSV - Answer-Cal Cartage Savannah

CCVA - Answer-Cal Cartage Norfolk

DSFS - Answer-Damco Santa Fe Springs

DDSV - Answer-Damco Savannah

DDNO - Answer-Damco Chesapeake

DSEA - Answer-Damco Lakewood

IM - Answer-Intermodal Carriers

SCAC - Answer-Standard Carrier Alpha Code