Sources of Conflict - Answers Schedules
Project priorities
Resources
Technical Opinions
Administrative Procedures
Cost
Personalities
Conflict is Unavoidable because - Answers Nature of projects that have to address the needs of many
stakeholders
Limited power of the Project Manager
Necessity of obtaining resources from Functional Managers
Avoiding Conflict - Answers Keeping the team informed
Clearly assigning all tasks without ambiguity or overlap
Making work assignments interesting and challenging
Confronting - Answers Parties meet face to face and resolve issues
Try to reach a win-win situation
Used when
- Both parties get what they want and possibly more
- To reduce costs