CAPS- CERTIFIED APARTMENT
PORTFOLIO SUPERVISOR -
MODULE 1 Q’S 2025 |VERIFIED
What are the key questions to ask in order to determine if you are acting
in an ethical manner? - ACCURATE ANSWERS✔✔ Is it legal? Who is
affected by your decision and how? What are the long term
consequences of your decision? How will your decision make you feel?
Have you examined all the alternatives?
What are the key elements of the CAPS role? - ACCURATE
ANSWERS✔✔ Manage the relationship between property owners and
the management company.
Make sure the portfolio performs to expectations.
Increase performance of under-performing properties
Recommend and implement operational and financial improvements
What are property owners' most common goals? - ACCURATE
ANSWERS✔✔ Specific Rate of Return
Regular Cash Flow
Refinancing
Renovating or Retro-Fitting
Repositioning the property
,Income to acquire more properties
What are the elements of a good financial strategy when working with a
property owner? - ACCURATE ANSWERS✔✔ Keep owner well
informed with details
Factor owner goals into all key financial activities.
Provide incisive and timely analysis.
Take decisive and effective steps to correct shortfalls.
Recommend strategies and tactics.
Assess property or portfolio growth regularly.
How can you best communicate with owners? - ACCURATE
ANSWERS✔✔ Be proactive.
Vary the amount of communication based on size and condition of
property/portfolio and preferences of owner.
Defer to the owner's preference for type of communication (phone,
email, etc.).
Document all interactions (issues discussed and decisions made).
What are the key components of a Management Agreement? -
ACCURATE ANSWERS✔✔ Budget and Business Plan.
Minimum Leasing Guidelines.
Obligation to Advance Payments.
Operating Expenses.
, Extraordinary Expenses.
Legal Fees.
Money Left at the End of the Month.
Who Gets Paid First?.
Reports.
Financial Audits.
Leasing and Rental Practices.
Performance of Repairs.
Contracts, Utilities, and Services.
Contract Limitations.
Budget and Business Plan.
Established jointly by owner and management company.
Gives the management company financial guidelines.
Minimum Leasing Guidelines.
Establishes management company accountability for property
performance.
Termination.
Complete Agreement.
What property information should appear on a Property Information
Sheet? - ACCURATE ANSWERS✔✔ Location, size, name, age.
Relevant building codes.
Mix of unit types.
PORTFOLIO SUPERVISOR -
MODULE 1 Q’S 2025 |VERIFIED
What are the key questions to ask in order to determine if you are acting
in an ethical manner? - ACCURATE ANSWERS✔✔ Is it legal? Who is
affected by your decision and how? What are the long term
consequences of your decision? How will your decision make you feel?
Have you examined all the alternatives?
What are the key elements of the CAPS role? - ACCURATE
ANSWERS✔✔ Manage the relationship between property owners and
the management company.
Make sure the portfolio performs to expectations.
Increase performance of under-performing properties
Recommend and implement operational and financial improvements
What are property owners' most common goals? - ACCURATE
ANSWERS✔✔ Specific Rate of Return
Regular Cash Flow
Refinancing
Renovating or Retro-Fitting
Repositioning the property
,Income to acquire more properties
What are the elements of a good financial strategy when working with a
property owner? - ACCURATE ANSWERS✔✔ Keep owner well
informed with details
Factor owner goals into all key financial activities.
Provide incisive and timely analysis.
Take decisive and effective steps to correct shortfalls.
Recommend strategies and tactics.
Assess property or portfolio growth regularly.
How can you best communicate with owners? - ACCURATE
ANSWERS✔✔ Be proactive.
Vary the amount of communication based on size and condition of
property/portfolio and preferences of owner.
Defer to the owner's preference for type of communication (phone,
email, etc.).
Document all interactions (issues discussed and decisions made).
What are the key components of a Management Agreement? -
ACCURATE ANSWERS✔✔ Budget and Business Plan.
Minimum Leasing Guidelines.
Obligation to Advance Payments.
Operating Expenses.
, Extraordinary Expenses.
Legal Fees.
Money Left at the End of the Month.
Who Gets Paid First?.
Reports.
Financial Audits.
Leasing and Rental Practices.
Performance of Repairs.
Contracts, Utilities, and Services.
Contract Limitations.
Budget and Business Plan.
Established jointly by owner and management company.
Gives the management company financial guidelines.
Minimum Leasing Guidelines.
Establishes management company accountability for property
performance.
Termination.
Complete Agreement.
What property information should appear on a Property Information
Sheet? - ACCURATE ANSWERS✔✔ Location, size, name, age.
Relevant building codes.
Mix of unit types.
