Lesson 2 | Prelims
(3) Dogmatism
Intercultural Communication ➢ holding a strong expression of opinions which are absolute true
➢ refers to interaction with people from diverse cultures and correct and imposing that on others with no reservation
Forms of Intercultural Communication (4) Racism
➢ believing that his nationality, race, or ethnic group is superior over
(1) Interracial Communication
other groups, and on the basis of such beliefs, thinks that his
➢ communicating with people from different races group has a right to subject others to insult, discrimination, or
(2) International Communication rejection
➢ communicating between representatives from different nations (5) Ethnocentrism
How do we Improve Intercultural Communication Competence? ➢ belief that the customs and practices of one’s own culture are
superior to those of other cultures is called “ethnocentrism.”
1) Recognize the validity and differences of communication styles ➢ we negatively judge behaviors that don’t conform to our world
among people. vision
2) Learn to eliminate personal biases. ➢ we perceive other’s behaviors as odd and improper
3) Strive to acquire communication skills necessary in a multicultural ➢ Ethnocentrism also creates an “us versus them” mentality that can
world. be detrimental
4) Avoid stereotypes or generalizing about certain groups.
5) Do not talk down on younger people and elderly. (6) Conflicting Values
6) Be sensitive to the religious practices of others. ➢ cultural clash happens when other people’s behavior
7) Be polite. compromises our own values
Common Problems in Intercultural Communication (7) Stereotyping
(1) Bigotry ➢ the tendency to categorize and make assumptions about others
based on identified characteristics such as gender, race, ethnicity,
➢ holding opinions and biases against a racial, ethnic, or religious
age, religion, nationality socio-economic status
group and treating the members of such group with hatred and
➢ example of gender stereotypes:
intolerance
○ Girls should play with dolls and boys should play with
(2) Fanaticisism trucks.
○ Boys should be directed to like blue and green, girls
➢ seeing no wrong on a group, person, or a principle, despite proofs
toward red and pink
or evident falsity of his perceptions