BusMHR 3200 Exam #2 Questions And
Answers 100% Guaranteed Pass.
What is power and Influence - Answer✔1. the control over resources
2. The extent to which other people depend on a person
3. power is an inverse function of dependecy
What type of influence is position power? - Answer✔Formal Influence
What types of power or position power? - Answer✔1. Legitimate Power
2. Coercive Power
3. Reward Power
What is legitimate Power? - Answer✔authoritative
What is coercive power? - Answer✔ability to punish
What is reward power? - Answer✔dependency on resources
What type of influence does personal power have? - Answer✔informal influence
What types of power are personal power? - Answer✔1. Expert power
2. Referent power
3. Network power
What is expert power? - Answer✔The power of exceptional knowledge
What is referent power? - Answer✔the power of social connections and reputation
What is network connections? - Answer✔who you know, where you know and what the people
you know can do for you
What do position power and personal power have in common? - Answer✔they are both the
power of an individual
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Expert power and referent power usually result in what type of effect on teams? -
Answer✔generally positive effects
What type of effect does reward and legitimate power result in? - Answer✔Slightly positive
effects
What type of influence does coercive power usually result in? - Answer✔slightly negative
effects
What is the paradox of power? - Answer✔true power requires empathy and modesty, not force
and coercion. But what people want from leaders -social intelligence- is what is damaged when
power is granted
What is the homophily principle in network formation? - Answer✔we are inclined to pick ties
that have similar intellectual backgrounds, training, experiences, and ways of making inferences
from incomplete information
What is the proximity principle in network formation? - Answer✔the inclination to pick ties that
are in the same departments, units, and teams as oneself
What are some good advantages of a good network? - Answer✔1. access to resources
2. ability to obtain critical information and expertise
3. ability to distribute resources
4. power and information
What makes for a good network? - Answer✔good networks usually don't happen on their own
and are built intentionally keying in on the size and the variety of the network. most people
have limited energy to maintain social relationships though
Model of power and influence - Answer✔power of an individual (position and personal power)
====> use of influence tactics, impression management, and/or political behavior ======> the
influence upon/over others
What are the 9 influencing tactics? - Answer✔1. Rational persuasion
2. Inspirational Appeals
3. Consultation
4. Ingratiation
5. personal appeals
6. Exchange
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