CERTIFIED MEDICAL ADMINISTRATIVE
ASSISTANT (CMAA) PRACTICE TEST
QUESTIONS WITH CORRECT
ANSWERSB2025
ARpatientRwhoRwasRgivenRinstructionsRtoRstopRtakingRaspirinR1RweekRpriorRtoRsurgeryRinformsRtheRmedicalR
administrativeRassistantRthatRsheRforgotRtoRfollowRinstructions.RWhichRofRtheRfollowingRactionsRisRappropri
ateRforRtheRassistantRtoRtake?RAdviseRtheRpatientRtoRdrinkRplentyRofRwaterRtoRdiluteRtheRaspirin;RInformRtheR
patientRthatRtheRprocedureRwillRbeRcanceled;RAskRtheRpatientRifRitRwasRaRlow-
doseRaspirin;RSpeakRwithRtheRproviderRaboutRreschedulingRtheRprocedureR-RCORRECTRANSWERR-
SpeakRwithRtheRproviderRaboutRreschedulingRtheRprocedure
WhichRofRtheRfollowingRcommentsRbyRaRmedicalRassistantRisRappropriateRtoRsayRwhenRinformingRappointm
ent?RYourRchargeRforRtoday'sRappointmentRisR10Rdollars;RYourRcopaymentRisR10Rdollars.RHowRwouldRyouRlik
eRtoRpayRthatRtoday?;RDoRyouRknowRwhatRyourRcopaymentRis?;RThereRisRnoRneedRtoRpayRtoday.RWeRwillRbillR
yourRcopaymentRtoRyourRinsuranceRcompany.R-RCORRECTRANSWERR-
YourRcopaymentRisR10Rdollars.RHowRwouldRyouRlikeRtoRpayRthatRtoday?
WhichRofRtheRfollowingRclassesRofRmailRprovidesRtheRgreatestRsecurityRforRitemsRthatRhaveRmonetaryRvalue
?RFirstRClassRMail;RRegisteredRMail;RPriorityRMail;RCertifiedRMail.R-RCORRECTRANSWERR-RegisteredRMail
WhichRofRtheRfollowingRinformationRisRacceptableRtoRrequestRonRaRpatientRsignRinRsheet?RDateRofRbirth;RTh
eRreasonRforRvisit;RAppointmentRtime;RInsuranceRcarrier.R-RCORRECTRANSWERR-AppointmentRtime
ARmedicalRadministrativeRassistantRisRschedulingRaRpatientRwhoRisRpregnantRforRaRdiagnosticRprocedureRtha
tRdoesRnotRuseRionizingRradiation.RWhichRofRtheRfollowingRproceduresRisRtheRassistantRscheduling?RPETRsca
n;RMagneticRresonanceRimagingR(MRI);RCTRscan;RSingle-
photonRemissionRcomputerizedRtomographyR(SPECT)Rscan.R-RCORRECTRANSWERR-
MagneticRresonanceRimagingR(MRI)
ARmedicalRadministrativeRassistantRshouldRobtainRinformationRaboutRhazardousRsubstancesRbyRreferringRto
RwhichRofRtheRfollowing?REOMB;RCDC;RABN;RSDS.R-RCORRECTRANSWERR-SDSR(safetyRDateRSheets
WhenRgreetingRaRpatientRatRtheRreceptionRdesk,RtheRmedicalRadministrativeRassistantRobservesRthatRtheRpa
tientRisRdiaphoreticRandRisRcoughingRexcessively.RWhichRofRtheRfollowingRactionsRshouldRtheRassistantRtake?
, RWearRaRmaskRwhileRtalkingRtoRtheRpatient;RInstructRtheRpatientRtoRcoverRhisRmouthRandRnoseRwhenRcoughi
ng;REscortRtheRpatientRtoRanRexamRroomRtoRwaitRforRtheRprovider;RAskRtheRpatientRaboutRadditionalRcontag
iousRsymptoms.R-RCORRECTRANSWERR-EscortRtheRpatientRtoRanRexamRroomRtoRwaitRforRtheRprovider.
WhichRofRtheRfollowingRinformsRpatientsRthatRtheRpracticeRwillRchargeRaRfeeRforRaRno-
show?RFinancialRpolicy;RBillingRstatement;RSuperbill;RRemittanceRadvice.R-RCORRECTRANSWERR-
FinancialRpolicy
WhichRofRtheRfollowingRpatientRinformationRisRrequiredRonRtheRencounterRform?RMaritalRstatus;REmployer;
RAccountRnumber;RGuarantor.R-RCORRECTRANSWERR-AccountRnumber
WhichRofRtheRfollowingRisRanRappropriateRuseRofRpettyRcashRfunds?RCableRsubscription;RInsuranceRforRcom
panyRvehicle;ROfficeRfurniture;RPostageRstamps.R-RCORRECTRANSWERR-PostageRstamps.
AfterRopeningRtheRofficeRandRdisarmingRtheRsecurityRsystem,RtheRmedicalRadministrativeRassistantRretrieve
sRseveralRvoicemails.RWhichRofRtheRfollowingRmessagesRshouldRtheRassistantRaddressRfirst?RARpatientRcallin
gRtoRcancelRandRrescheduleRaRmorningRappointment;RARpatientRcallingRtoRreportRhighRbloodRglucoseRlevelsR
andRrapidRbreathing;RARproviderRcallingRaboutRaRpatientRreferral;RAnRinsuranceRcompanyRrepresentativeRca
llingRaboutRanRupcomingRenrollmentRdeadlineRforRofficeRstaff.R-RCORRECTRANSWERR-
ARpatientRcallingRtoRreportRhighRbloodRglucoseRlevelsRandRrapidRbreathing
WhichRofRtheRfollowingRisRaRcomponentRofROSHA'sRHazardousRCommunicationRStandard?RApplyingRblackRa
ndRwhiteRtapeRtoRhazardousRareas;RHavingRtheRofficeRcleanedRprofessionallyRonceRperRweek;RRequiringRne
wRemployeesRtoRreceiveRhepatitisRBRvaccines;REnsuringRthatRemployeeR"rightRtoRknow"RinformationRisRavail
able.R-RCORRECTRANSWERR-EnsuringRthatRemployeeR"rightRtoRknow"RinformationRisRavailable
WhichRofRtheRfollowingRdocumentsRidentifiesRwhatRproceduresRareRallowedRifRaRpatientRbecomesRunableRt
oRcommunicateRmedicalRdecisions?RSubpoena;RAdvanceRdirectives;RReleaseRofRinformation;RInformedRcon
sent.R-RCORRECTRANSWERR-AdvanceRdirectives
ARproviderRrequestsRaRmedicalRadministrativeRassistantRtoRscheduleRanRelectroencephalogramRforRaRpatien
t.RWhichRofRtheRfollowingRstatementsRbyRtheRassistantRisRanRappropriateRexplanationRofRthisRprocedureRtoRt
heRpatient?R"ThisRprocedureRisRusedRtoRtestRhowRyourRheartRfunctions.";R"ThisRprocedureRrecordsRyourRbra
in'sRelectricalRactivity.";R"ThisRprocedureRrecordsRyourRlungRfunction.";R"ThisRprocedureRisRusedRtoRassessRy
ourRelectrolyteRlevels."R-RCORRECTRANSWERR-"ThisRprocedureRrecordsRyourRbrain'sRelectricalRactivity."
ASSISTANT (CMAA) PRACTICE TEST
QUESTIONS WITH CORRECT
ANSWERSB2025
ARpatientRwhoRwasRgivenRinstructionsRtoRstopRtakingRaspirinR1RweekRpriorRtoRsurgeryRinformsRtheRmedicalR
administrativeRassistantRthatRsheRforgotRtoRfollowRinstructions.RWhichRofRtheRfollowingRactionsRisRappropri
ateRforRtheRassistantRtoRtake?RAdviseRtheRpatientRtoRdrinkRplentyRofRwaterRtoRdiluteRtheRaspirin;RInformRtheR
patientRthatRtheRprocedureRwillRbeRcanceled;RAskRtheRpatientRifRitRwasRaRlow-
doseRaspirin;RSpeakRwithRtheRproviderRaboutRreschedulingRtheRprocedureR-RCORRECTRANSWERR-
SpeakRwithRtheRproviderRaboutRreschedulingRtheRprocedure
WhichRofRtheRfollowingRcommentsRbyRaRmedicalRassistantRisRappropriateRtoRsayRwhenRinformingRappointm
ent?RYourRchargeRforRtoday'sRappointmentRisR10Rdollars;RYourRcopaymentRisR10Rdollars.RHowRwouldRyouRlik
eRtoRpayRthatRtoday?;RDoRyouRknowRwhatRyourRcopaymentRis?;RThereRisRnoRneedRtoRpayRtoday.RWeRwillRbillR
yourRcopaymentRtoRyourRinsuranceRcompany.R-RCORRECTRANSWERR-
YourRcopaymentRisR10Rdollars.RHowRwouldRyouRlikeRtoRpayRthatRtoday?
WhichRofRtheRfollowingRclassesRofRmailRprovidesRtheRgreatestRsecurityRforRitemsRthatRhaveRmonetaryRvalue
?RFirstRClassRMail;RRegisteredRMail;RPriorityRMail;RCertifiedRMail.R-RCORRECTRANSWERR-RegisteredRMail
WhichRofRtheRfollowingRinformationRisRacceptableRtoRrequestRonRaRpatientRsignRinRsheet?RDateRofRbirth;RTh
eRreasonRforRvisit;RAppointmentRtime;RInsuranceRcarrier.R-RCORRECTRANSWERR-AppointmentRtime
ARmedicalRadministrativeRassistantRisRschedulingRaRpatientRwhoRisRpregnantRforRaRdiagnosticRprocedureRtha
tRdoesRnotRuseRionizingRradiation.RWhichRofRtheRfollowingRproceduresRisRtheRassistantRscheduling?RPETRsca
n;RMagneticRresonanceRimagingR(MRI);RCTRscan;RSingle-
photonRemissionRcomputerizedRtomographyR(SPECT)Rscan.R-RCORRECTRANSWERR-
MagneticRresonanceRimagingR(MRI)
ARmedicalRadministrativeRassistantRshouldRobtainRinformationRaboutRhazardousRsubstancesRbyRreferringRto
RwhichRofRtheRfollowing?REOMB;RCDC;RABN;RSDS.R-RCORRECTRANSWERR-SDSR(safetyRDateRSheets
WhenRgreetingRaRpatientRatRtheRreceptionRdesk,RtheRmedicalRadministrativeRassistantRobservesRthatRtheRpa
tientRisRdiaphoreticRandRisRcoughingRexcessively.RWhichRofRtheRfollowingRactionsRshouldRtheRassistantRtake?
, RWearRaRmaskRwhileRtalkingRtoRtheRpatient;RInstructRtheRpatientRtoRcoverRhisRmouthRandRnoseRwhenRcoughi
ng;REscortRtheRpatientRtoRanRexamRroomRtoRwaitRforRtheRprovider;RAskRtheRpatientRaboutRadditionalRcontag
iousRsymptoms.R-RCORRECTRANSWERR-EscortRtheRpatientRtoRanRexamRroomRtoRwaitRforRtheRprovider.
WhichRofRtheRfollowingRinformsRpatientsRthatRtheRpracticeRwillRchargeRaRfeeRforRaRno-
show?RFinancialRpolicy;RBillingRstatement;RSuperbill;RRemittanceRadvice.R-RCORRECTRANSWERR-
FinancialRpolicy
WhichRofRtheRfollowingRpatientRinformationRisRrequiredRonRtheRencounterRform?RMaritalRstatus;REmployer;
RAccountRnumber;RGuarantor.R-RCORRECTRANSWERR-AccountRnumber
WhichRofRtheRfollowingRisRanRappropriateRuseRofRpettyRcashRfunds?RCableRsubscription;RInsuranceRforRcom
panyRvehicle;ROfficeRfurniture;RPostageRstamps.R-RCORRECTRANSWERR-PostageRstamps.
AfterRopeningRtheRofficeRandRdisarmingRtheRsecurityRsystem,RtheRmedicalRadministrativeRassistantRretrieve
sRseveralRvoicemails.RWhichRofRtheRfollowingRmessagesRshouldRtheRassistantRaddressRfirst?RARpatientRcallin
gRtoRcancelRandRrescheduleRaRmorningRappointment;RARpatientRcallingRtoRreportRhighRbloodRglucoseRlevelsR
andRrapidRbreathing;RARproviderRcallingRaboutRaRpatientRreferral;RAnRinsuranceRcompanyRrepresentativeRca
llingRaboutRanRupcomingRenrollmentRdeadlineRforRofficeRstaff.R-RCORRECTRANSWERR-
ARpatientRcallingRtoRreportRhighRbloodRglucoseRlevelsRandRrapidRbreathing
WhichRofRtheRfollowingRisRaRcomponentRofROSHA'sRHazardousRCommunicationRStandard?RApplyingRblackRa
ndRwhiteRtapeRtoRhazardousRareas;RHavingRtheRofficeRcleanedRprofessionallyRonceRperRweek;RRequiringRne
wRemployeesRtoRreceiveRhepatitisRBRvaccines;REnsuringRthatRemployeeR"rightRtoRknow"RinformationRisRavail
able.R-RCORRECTRANSWERR-EnsuringRthatRemployeeR"rightRtoRknow"RinformationRisRavailable
WhichRofRtheRfollowingRdocumentsRidentifiesRwhatRproceduresRareRallowedRifRaRpatientRbecomesRunableRt
oRcommunicateRmedicalRdecisions?RSubpoena;RAdvanceRdirectives;RReleaseRofRinformation;RInformedRcon
sent.R-RCORRECTRANSWERR-AdvanceRdirectives
ARproviderRrequestsRaRmedicalRadministrativeRassistantRtoRscheduleRanRelectroencephalogramRforRaRpatien
t.RWhichRofRtheRfollowingRstatementsRbyRtheRassistantRisRanRappropriateRexplanationRofRthisRprocedureRtoRt
heRpatient?R"ThisRprocedureRisRusedRtoRtestRhowRyourRheartRfunctions.";R"ThisRprocedureRrecordsRyourRbra
in'sRelectricalRactivity.";R"ThisRprocedureRrecordsRyourRlungRfunction.";R"ThisRprocedureRisRusedRtoRassessRy
ourRelectrolyteRlevels."R-RCORRECTRANSWERR-"ThisRprocedureRrecordsRyourRbrain'sRelectricalRactivity."