NHA CMAA EXAM QUESTIONS WITH
CORRECT ANSWERS 2025
ElectronicRHealthRRecordR(EHR)R-RCORRECTRANSWERR-
aRcomputerizedRlifelongRhealthRcareRrecordRforRanRindividualRthatRincorporatesRdataRfromRprovidersRwhoRt
reatRtheRindividual
ProtectedRHealthRInformationR(PHI)R-RCORRECTRANSWERR-
AnyRinformationRaboutRhealthRstatus,RprovisionRofRhealthRcare,RorRpaymentRforRhealthRcareRthatRcanRbeRlin
kedRtoRanRindividual.RThisRisRinterpretedRratherRbroadlyRandRincludesRanyRpartRofRaRpatient'sRmedicalRrecor
dRorRpaymentRhistory.
advanceRdirectiveR(livingRwill)R-RCORRECTRANSWERR-
documentRspecifyingRtheRtypeRofRcareRwantedRbyRtheRmakerRinRtheReventRofRanRincapacitatingRorRterminalR
illness
ElectronicRMedicalRRecordR(EMR)R-RCORRECTRANSWERR-AnRelectronicRrecordRofRhealth-
relatedRinformationRaboutRanRindividualRthatRcanRbeRcreated,Rgathered,Rmanaged,RandRconsultedRbyRauth
orizedRcliniciansRandRstaffRwithinRaRsingleRhealthcareRorganization.
invoiceR-RCORRECTRANSWERR-ARformRdescribingRtheRgoodsRorRservicesRsold,RtheRquantity,RandRtheRprice
HIPAAR1996R-RCORRECTRANSWERR-
improveRportabilityRandRcontinuityRofRhealthRcoverageRinRtheRgroupRandRindividualRmarketsR
CombatRwaste,Rfraud,RandRabuseRinRhealthRinsuranceRandRdeliveryR
PromoteRuseRofRmedicalRsavingRaccountsR
ImproveRaccessRtoRlongRtermRcareRservicesRandRcoverageR
SimplifyRtheRadministrationRofRhealthRinsuranceR
MaintainRpatientRconfidentiality
certifiedRmailR-RCORRECTRANSWERR-First-
classRmailRthatRalsoRgivesRtheRmailRaddedRprotectionRbyRofferingRinsurance,Rtracking,RandRreturnRreceiptRo
ptions.
,ScreeningRsystemR-RCORRECTRANSWERR-
ProceduresRtoRprioritizeRtheRurgencyRofRaRcallRtoRdetermineRwhenRtheRpatientRshouldRbeRseen.
TemplateR-RCORRECTRANSWERR-ARpredesignedRpresentation.
MatrixR-RCORRECTRANSWERR-
ARgridRwithRtimeRslotsRblockedRoutRwhenRphysiciansRareRunavailableRorRtheRofficeRisRclosed.
ClusterRorRCategorizationRBookingR-RCORRECTRANSWERR-
BookingRaRnumberRofRpatientsRwhoRhaveRspecificRneedsRtogetherRatRtheRsameRtimeRofRday.
openRbookingR(tidalRwaveRscheduling)R-RCORRECTRANSWERR-
PatientsRareRnotRscheduledRforRaRspecificRtime,RbutRtoldRtoRcomeRinRatRintermittentRtimes.RTheyRareRseenRin
RtheRorderRinRwhichRtheyRarrive.
Stream/time-specificRschedulingR-RCORRECTRANSWERR-
SchedulingRpatientsRforRspecificRtimesRatRregularRintervals.RTheRamountRofRtimeRallottedRdependsRonRtheRr
easonRforRtheRvisit.
DoubleRbookingR-RCORRECTRANSWERR-SchedulingRtwoRpatientsRtoRseeRtheRphysicianRatRtheRsameRtime
ModifiedRWaveRBookingR-RCORRECTRANSWERR-
TwoRpatientsRtoRcomeRatR9:00RamRandRoneRpatientRatR9:30amRthisRhourlyRcycleRisRrepeatedRthroughoutRth
eRday
WaveRBookingR-RCORRECTRANSWERR-PatientsRareRscheduledRatRtheRsameRtimeReachRhourRtoRcreateRshort-
termRflexibilityReachRhour.
phag/oR-RCORRECTRANSWERR-eat,Rswallow
CoinsuranceR-RCORRECTRANSWERR-
theRsharingRofRexpensesRbyRtheRpolicyholderRandRtheRinsuranceRcompany
, CONFIDENTIALITYROFRHEALTHRINFORMATIONR-RCORRECTRANSWERR-
aRpatientRisRidentifiedRasRaRsmokerRinRherRmedicalRrecordRandRrequestsRaRmedicalRrecordRamendmentRdueR
toRherRcessationRofRsmokingR15RyearsRearlier.RwhichRofRtheRfollowingRsectionsRofRtheRpatient'sRbillRofRrights
RisRtheRpatientRexercising?
MedicareR-RCORRECTRANSWERR-
ARprogramRaddedRtoRtheRSocialRSecurityRsystemRinR1965RthatRprovidesRhospitalizationRinsuranceRforRtheRel
derlyRandRpermitsRolderRAmericansRtoRpurchaseRinexpensiveRcoverageRforRdoctorRfeesRandRotherRhealthRe
xpenses.
subpoenaRducesRtecumR-RCORRECTRANSWERR-
ARcourtRorderRthatRmandatesRaRproviderRtoRproduceRmedicalRrecordsRandRappearRatRaRtrial.
appointmentRcardR-RCORRECTRANSWERR-
SmallRcardRpreprintedRwithRtheRphysician'sRname,Raddress,RandRtelephoneRnumberRshowingRtheRday,Rdate,
RandRtimeRofRanRappointment;RgivenRtoRtheRpatientRtoRserveRasRaRreminder
confirmationRcallR-RCORRECTRANSWERR-
ARreminderRtelephoneRcallRmadeRtoRpatientsR1RtoR2RdaysRbeforeRtheirRappointments.
EmailRremindersR-RCORRECTRANSWERR-
ManyRcomputerRschedulingRprogramsRcanRsendRanRemailRreminderRtoRpatientsRtheRdayRbeforeRtheRappoin
tment.RThisRisRanRefficientRwayRtoRhandleRremindersRandRfreesRupRofficeRstaffRforRotherRtasks.
mailedRremindersR-RCORRECTRANSWERR-pieceRofRmailRsentRoutRtoRremindRpatientRofRthierRappt
GuarantorR-RCORRECTRANSWERR-theRpersonRidentifiedRasRresponsibleRforRpaymentRofRtheRbill
BirthdayRruleR-RCORRECTRANSWERR-
TheRmethodRofRdeterminingRprimaryRcoverageRforRaRdependentRchild,RunderRwhichRtheRplanRofRtheRparent
RwhoseRbirthdayRoccursRfirstRinRtheRcalendarRyearRisRdesignatedRasRprimary.
CORRECT ANSWERS 2025
ElectronicRHealthRRecordR(EHR)R-RCORRECTRANSWERR-
aRcomputerizedRlifelongRhealthRcareRrecordRforRanRindividualRthatRincorporatesRdataRfromRprovidersRwhoRt
reatRtheRindividual
ProtectedRHealthRInformationR(PHI)R-RCORRECTRANSWERR-
AnyRinformationRaboutRhealthRstatus,RprovisionRofRhealthRcare,RorRpaymentRforRhealthRcareRthatRcanRbeRlin
kedRtoRanRindividual.RThisRisRinterpretedRratherRbroadlyRandRincludesRanyRpartRofRaRpatient'sRmedicalRrecor
dRorRpaymentRhistory.
advanceRdirectiveR(livingRwill)R-RCORRECTRANSWERR-
documentRspecifyingRtheRtypeRofRcareRwantedRbyRtheRmakerRinRtheReventRofRanRincapacitatingRorRterminalR
illness
ElectronicRMedicalRRecordR(EMR)R-RCORRECTRANSWERR-AnRelectronicRrecordRofRhealth-
relatedRinformationRaboutRanRindividualRthatRcanRbeRcreated,Rgathered,Rmanaged,RandRconsultedRbyRauth
orizedRcliniciansRandRstaffRwithinRaRsingleRhealthcareRorganization.
invoiceR-RCORRECTRANSWERR-ARformRdescribingRtheRgoodsRorRservicesRsold,RtheRquantity,RandRtheRprice
HIPAAR1996R-RCORRECTRANSWERR-
improveRportabilityRandRcontinuityRofRhealthRcoverageRinRtheRgroupRandRindividualRmarketsR
CombatRwaste,Rfraud,RandRabuseRinRhealthRinsuranceRandRdeliveryR
PromoteRuseRofRmedicalRsavingRaccountsR
ImproveRaccessRtoRlongRtermRcareRservicesRandRcoverageR
SimplifyRtheRadministrationRofRhealthRinsuranceR
MaintainRpatientRconfidentiality
certifiedRmailR-RCORRECTRANSWERR-First-
classRmailRthatRalsoRgivesRtheRmailRaddedRprotectionRbyRofferingRinsurance,Rtracking,RandRreturnRreceiptRo
ptions.
,ScreeningRsystemR-RCORRECTRANSWERR-
ProceduresRtoRprioritizeRtheRurgencyRofRaRcallRtoRdetermineRwhenRtheRpatientRshouldRbeRseen.
TemplateR-RCORRECTRANSWERR-ARpredesignedRpresentation.
MatrixR-RCORRECTRANSWERR-
ARgridRwithRtimeRslotsRblockedRoutRwhenRphysiciansRareRunavailableRorRtheRofficeRisRclosed.
ClusterRorRCategorizationRBookingR-RCORRECTRANSWERR-
BookingRaRnumberRofRpatientsRwhoRhaveRspecificRneedsRtogetherRatRtheRsameRtimeRofRday.
openRbookingR(tidalRwaveRscheduling)R-RCORRECTRANSWERR-
PatientsRareRnotRscheduledRforRaRspecificRtime,RbutRtoldRtoRcomeRinRatRintermittentRtimes.RTheyRareRseenRin
RtheRorderRinRwhichRtheyRarrive.
Stream/time-specificRschedulingR-RCORRECTRANSWERR-
SchedulingRpatientsRforRspecificRtimesRatRregularRintervals.RTheRamountRofRtimeRallottedRdependsRonRtheRr
easonRforRtheRvisit.
DoubleRbookingR-RCORRECTRANSWERR-SchedulingRtwoRpatientsRtoRseeRtheRphysicianRatRtheRsameRtime
ModifiedRWaveRBookingR-RCORRECTRANSWERR-
TwoRpatientsRtoRcomeRatR9:00RamRandRoneRpatientRatR9:30amRthisRhourlyRcycleRisRrepeatedRthroughoutRth
eRday
WaveRBookingR-RCORRECTRANSWERR-PatientsRareRscheduledRatRtheRsameRtimeReachRhourRtoRcreateRshort-
termRflexibilityReachRhour.
phag/oR-RCORRECTRANSWERR-eat,Rswallow
CoinsuranceR-RCORRECTRANSWERR-
theRsharingRofRexpensesRbyRtheRpolicyholderRandRtheRinsuranceRcompany
, CONFIDENTIALITYROFRHEALTHRINFORMATIONR-RCORRECTRANSWERR-
aRpatientRisRidentifiedRasRaRsmokerRinRherRmedicalRrecordRandRrequestsRaRmedicalRrecordRamendmentRdueR
toRherRcessationRofRsmokingR15RyearsRearlier.RwhichRofRtheRfollowingRsectionsRofRtheRpatient'sRbillRofRrights
RisRtheRpatientRexercising?
MedicareR-RCORRECTRANSWERR-
ARprogramRaddedRtoRtheRSocialRSecurityRsystemRinR1965RthatRprovidesRhospitalizationRinsuranceRforRtheRel
derlyRandRpermitsRolderRAmericansRtoRpurchaseRinexpensiveRcoverageRforRdoctorRfeesRandRotherRhealthRe
xpenses.
subpoenaRducesRtecumR-RCORRECTRANSWERR-
ARcourtRorderRthatRmandatesRaRproviderRtoRproduceRmedicalRrecordsRandRappearRatRaRtrial.
appointmentRcardR-RCORRECTRANSWERR-
SmallRcardRpreprintedRwithRtheRphysician'sRname,Raddress,RandRtelephoneRnumberRshowingRtheRday,Rdate,
RandRtimeRofRanRappointment;RgivenRtoRtheRpatientRtoRserveRasRaRreminder
confirmationRcallR-RCORRECTRANSWERR-
ARreminderRtelephoneRcallRmadeRtoRpatientsR1RtoR2RdaysRbeforeRtheirRappointments.
EmailRremindersR-RCORRECTRANSWERR-
ManyRcomputerRschedulingRprogramsRcanRsendRanRemailRreminderRtoRpatientsRtheRdayRbeforeRtheRappoin
tment.RThisRisRanRefficientRwayRtoRhandleRremindersRandRfreesRupRofficeRstaffRforRotherRtasks.
mailedRremindersR-RCORRECTRANSWERR-pieceRofRmailRsentRoutRtoRremindRpatientRofRthierRappt
GuarantorR-RCORRECTRANSWERR-theRpersonRidentifiedRasRresponsibleRforRpaymentRofRtheRbill
BirthdayRruleR-RCORRECTRANSWERR-
TheRmethodRofRdeterminingRprimaryRcoverageRforRaRdependentRchild,RunderRwhichRtheRplanRofRtheRparent
RwhoseRbirthdayRoccursRfirstRinRtheRcalendarRyearRisRdesignatedRasRprimary.