WOLTERS KLUWER CASE STUDY
CERTIFICATION EXAM!!
1 of 25
Definition
Over 23 months, emmi viewers were compared to non-viewers who
were from the same department and had the same procedures
- 17% increase in "rate your hospital experience" scores
- 10% increase in "would you recommend your hospital"
score Moved the hospital from the 90th percentile to the
99th**
Give this one a try later!
, Improving Flu Vaccine Increasing HCAHPS at Banner
Documentation at Centura Health Estrella Medical Center
Increased Staff Efficiency at Four Mitigated Risk at Stanford University
Hospitals Medical Center
Don't know?
2 of 25
Definition
-Four hospitals enrolled 245 CHF patients in EmmiTransition
- The calls collected critical patient information and reported patient
status and "red flags" back to providers
- 20,000 phone calls were made to contact 245 patients saving
an estimated 600 staff hours
- Reported 1400 red flags allowing caregivers to focus efforts on pts
who needed the attention the most
- 21% of pts engaged family and friends in their care plan
Give this one a try later!
Increasing HCAHPS at Banner Improving Pt Education and
Estrella Medical Center Workflow at UPMC
Increased Staff Efficiency at Encouraged Scheduling of
Four Hospitals Mammograms at Presence Health
Don't know?
, 3 of 25
Definition
- 67% of patients at first practice reported they were vaccinated
-51% of patients at second practice reported they were vaccinated
- 23% of patients more adherent than previously known
- Over the course of 2 days, EmmiPrevent campaigns were
conducted to confirm non-adherence to direct patients to where
they could get vaccinated
Give this one a try later!
Improved No-Show Rates and
Workflow at Mercy NW Improved HCAHPS at 29 US
Sleep Center Hospitals
Improved Reporting Identifies Improved Press Ganey Scores at
Increased Patient Houston Methodist Hospital
Adherence
Don't know?
4 of 25
Definition
Sought to engage its hypertensive pt pop. to increase rate of
controlled blood pressure. Sent program to over 6500 pts with
varying levels of BP control to help understand the condition and
improve self-management.
- 3 groups of varying hypertensive levels: hypertension controlled,
status unknown hypertensive level, hypertensive at risk
CERTIFICATION EXAM!!
1 of 25
Definition
Over 23 months, emmi viewers were compared to non-viewers who
were from the same department and had the same procedures
- 17% increase in "rate your hospital experience" scores
- 10% increase in "would you recommend your hospital"
score Moved the hospital from the 90th percentile to the
99th**
Give this one a try later!
, Improving Flu Vaccine Increasing HCAHPS at Banner
Documentation at Centura Health Estrella Medical Center
Increased Staff Efficiency at Four Mitigated Risk at Stanford University
Hospitals Medical Center
Don't know?
2 of 25
Definition
-Four hospitals enrolled 245 CHF patients in EmmiTransition
- The calls collected critical patient information and reported patient
status and "red flags" back to providers
- 20,000 phone calls were made to contact 245 patients saving
an estimated 600 staff hours
- Reported 1400 red flags allowing caregivers to focus efforts on pts
who needed the attention the most
- 21% of pts engaged family and friends in their care plan
Give this one a try later!
Increasing HCAHPS at Banner Improving Pt Education and
Estrella Medical Center Workflow at UPMC
Increased Staff Efficiency at Encouraged Scheduling of
Four Hospitals Mammograms at Presence Health
Don't know?
, 3 of 25
Definition
- 67% of patients at first practice reported they were vaccinated
-51% of patients at second practice reported they were vaccinated
- 23% of patients more adherent than previously known
- Over the course of 2 days, EmmiPrevent campaigns were
conducted to confirm non-adherence to direct patients to where
they could get vaccinated
Give this one a try later!
Improved No-Show Rates and
Workflow at Mercy NW Improved HCAHPS at 29 US
Sleep Center Hospitals
Improved Reporting Identifies Improved Press Ganey Scores at
Increased Patient Houston Methodist Hospital
Adherence
Don't know?
4 of 25
Definition
Sought to engage its hypertensive pt pop. to increase rate of
controlled blood pressure. Sent program to over 6500 pts with
varying levels of BP control to help understand the condition and
improve self-management.
- 3 groups of varying hypertensive levels: hypertension controlled,
status unknown hypertensive level, hypertensive at risk
