DMAIC phases - Answers Define, Measure, Analyze, Improve, Control
DMAIC is for _________ a process as DMADV is for _________ a process - Answers DMAIC: Improving
DMADV: Designing/Redesigning
DMADV phases - Answers Define, Measure, Analyze, Design, Verify
phase with the following main concerns:
identify the problem
define requirements
set goals for success - Answers DMAIC Define
phase with the following main concerns:
identify a problem
define requirements within a change-management environment - Answers DMADV Define
a closely-managed process of making changes in an organization - Answers change management
phase in which teams use data to validate their assumptions about the process and the problem -
Answers DMAIC Measure
phase in which teams collect data and measurements that help them define performance requirements
for a new process - Answers DMADV Measure
phase in which teams:
develop hypotheses about causal relationships between inputs and outputs and between Xs and Ys
narrow causation to a vital few
use statistical analysis and data to validate the hypotheses and assumptions - Answers DMAIC Analyze
phase in which teams:
identify best practices and benchmarks by which to measure and design a new process
identify value- and non value-add activities
locate bottlenecks